“In-Home Delivery” Instructions for Standard Mail MTAC Presentation February 05, 2003

MTAC Presentation 2  Focus on Standard Mail with:  Requested IHD (In-Home Date); and  Arrives at DDU past IHD or Sale Date  Need for “Standardized” verbiage, format, placement  Relative to mailer requested IHD  Instructions for disposition if received past IHD or Sale Date Issue

MTAC Presentation 3  Mailers will specify IHD on mailpiece  In consistent location  Using standard verbiage (clear and concise)  Along with disposition instructions Desired Results

MTAC Presentation 4  USPS will prepare communications plan to  Disseminate instructions  Distribute training materials to mailers and USPS  Facilitate proper mail preparation  Ensure adherence to operating procedures Desired Results

MTAC Presentation 5  Workgroup approved at November MTAC meeting  Convened series of telecons (Dec. 4 and 19, Jan. 16)  Focused on  Definitions  Operations decision processes  Standardized verbiage and placement Actions Taken

MTAC Presentation 6  PIHD – Past In-Home Date  Received after requested In-Home Date, but  Before Sale or Event Date  PED – Past Event/Expiration Date  Received after Sale or Event advertised, or  After a Published Expiration Date Results To Date - Definitions

MTAC Presentation 7 Results To Date - DDU Delivery Instructions

MTAC Presentation 8 Example 1 Results To Date – Verbiage and Replacement NOT BEFORE 8/11 REQUESTED IN HOME 8/12-14 CONTACT BSN AFTER 8/20 To be located in address area, or inside piece on page that is the other side of the address area. Secondary location near Ancillary Service Endorsements. Could be NA May be blank Do NOT have to have box around instructions.

MTAC Presentation 9 Example 2 Results To Date – Verbiage and Replacement Required changes are: Postmaster must be notified of request and permission to withdraw and dispose of mail. “Don’t deliver before” message is problematic. If mailing arrives more than two days before in-home, post office cannot hold. Mailers may not like “Last day of Value”, it’s negotiable. REQUESTED IN HOME 8/12-14 LAST DATE OF VALUE 8/20 CONTACT BSN AFTER 8/20 Revised Mailer Endorsement Block

MTAC Presentation 10  Currently two options (DMM D )  Option 1  Attach facing slip to each package of mail with contact info  Date after which mail is not to be delivered  Authorizes withdrawal, but not disposal Mailer’s Request for Withdrawal or Disposal

MTAC Presentation 11  Currently two options (DMM D )  Option 2  Mailer sends written request to Postmaster of destinating office  Letter sent before mail entry; provides specifics and detailed description of mail  Authorizes Withdrawal and Disposal if received after specific date Mailer’s Request for Withdrawal or Disposal

MTAC Presentation 12  Proposed Option 3 (Modified Option 2)  Authorizes Withdrawal and Disposal  Provides instructions and last date of value  Places printed authorization in standard location on mail piece  Must be bold and clear type font Mailer’s Request for Withdrawal or Disposal

MTAC Presentation 13  Obtain Industry Feedback  Standardized verbiage, location, font  Options for providing instructions  In the Interim  Prepare communication plan  Develop milestone timeline  Draft training materials  Finalize materials after industry feedback Next Steps