1 Internal Reviewers - Overall programme structure Pre-course work representing delegates’ commitment to develop the required skills and knowledge Pre-course work representing delegates’ commitment to develop the required skills and knowledge Three-day training programme In which delegates learn and plan to apply key skills and knowledge Three-day training programme In which delegates learn and plan to apply key skills and knowledge Practical work Generating evidence of delegate’s ability to perform the Internal Reviewer’s role Practical work Generating evidence of delegate’s ability to perform the Internal Reviewer’s role Assessment Approval to act as an Internal Reviewer based on evidence provided Assessment Approval to act as an Internal Reviewer based on evidence provided

2 The value of Internal Reviewers Greater internal commitment to effective development and performance management Clearer understanding of internal culture and climate than an external assessor Improved cross-boundary co-operation across the businesses Accelerated sharing of best practice across the businesses Developing key transferable skills: auditing, investigation and communication Customised Investors in People assessment Re-apportioned assessment costs Greater understanding and ownership of the Investors in People philosophy

3 Selecting Internal Reviewers The main aim is to identify people with the commitment and ability to do the Internal Review job well, selection also offers the opportunity to build a team which will spread enthusiasm for the IiiP philosophy People who do not have management experience may find some aspects of the Internal Reviewer’s role challenging e.g. –they may have to make judgements about other parts of the organisation –it is valid to include non-managers in the Internal Review team if they have been identified as having the requisite abilities for the role AND if it is clear that they will not be put in positions where their credibility might be undermined A range of competencies are required: business focus, influencing, critical reasoning, communication, planning, managing relationships and drive – see attachment for more details

4 Investment Planning and co-ordination of the review by an IiP Co-ordinator Selection of the Internal Review team Training and development for the Internal Review approved process Planning and conducting individual reviews Writing reports and delivering feedback Review meetings and development for the internal team To derive maximum value from Internal Review, it is important to establish the extent of this commitment up front – approximately 15 days