Job Analysis

Qualitative vs. Quantitative Qualitative Analysis: Approaches to collecting job data that result in narrative descriptions of job activities. Quantitative Analysis: Approaches to collecting job data that result in a numeric “score” used for comparison purposes.

Job Analysis Kinds of Data Collected Job Duties: General purpose of the job Duties performed daily & appox time spent Duties performed regularly (week/month) Duties performed infrequently Difficult/complex parts of job and why Job’s essential functions Job’s marginal functions

Job Analysis Kinds of Data Collected Nature and extent of job responsibility for: Money, property, equipment, & assets Materials & supplies People Supervision of other’s work (direct & indirect) Access to confidential & proprietary info Decision-making authority

Job Analysis Kinds of Data Collected Machines, Equipment, Tools & Materials Used: Machines & equip operated incl proficiency Tools used incl proficiency Types of materials used, how used, mat’l use

Job Analysis Kinds of Data Collected Controls over Work: Instructions rec’d about work incl. Source Tasks that must be checked & who checks Decisions that must be by a supervisor Policies or procedures used

Job Analysis Kinds of Data Collected Performance Standards or Output Expectations: Output requirements Quality requirements Time schedule, deadlines, etc.

Job Analysis Kinds of Data Collected Interactions with Others: Nature/freq of contacts w/ co-workers, peers Nature/freq of contacts w/ people outside org Types of circumstances where contact made Number of people contacted in a day

Job Analysis Kinds of Data Collected Organizational Relationships: Job title of immediate supervisor Dept and unit where job is assigned Type of supervision received Type of supervision given Job usually promoted from Job usually promoted to

Job Analysis Kinds of Data Collected Physical Factors and Job Environment: Percentage of time spent sit, stand, walk Amount and type of physical exertion reqd Environmental conditions of work area(s) Typical work schedule, overtime Job factors that produce fatigue

Job Analysis Kinds of Data Collected Education, Training, Experience, & Personal Req: Minimum education level required Specialized courses required Licenses or certifications required Minimum level of experience required Types of jobs where experience is gained Personal requirements – comm skills, math… Other qualifications, skills, characteristics

Job Analysis Process Step 1: How will you use the information you collect? Narrative Comparison and Compensation Job Analysis

Job Analysis Process Step 2: Do your homework. Organizational Charts Process charts or SOPs Existing Job Descriptions Job Analysis

Job Analysis Process Step 3: Select the representative position(s) to be analyzed. Job Analysis

Job Analysis Process Step 4: Collect data on the position. Qualitative Techniques 1.Interviewing 2.Questionnaires 3.Observation 4.Participant Diary 5.Technical Manuals Job Analysis

Job Analysis Process Step 4: Collect data on the position. Quantitative Techniques 1.Position Analysis Questionnaire 2.DOL Procedure 3.Functional Job Analysis (FJA) Job Analysis

Job Analysis Process FJA Task Statements: Trainer Gets, carries specified training aids (charts, pictures, models, samples, etc.) to room in which they are to be used, arranges for effective use, considers available display area, and previous visual aids arrangements, presentation agenda, expected audience size and seating arrangements, IN ORDER TO prepare material for use. Job Analysis

Job Analysis Process FJA Task Statements: Personnel/Payroll Supv. Checks time reports for persons under own supervision for errors in addition and hours claimed, uses daily work summary sheets as a resource if necessary, signs time reports, and/or payroll sheets, routes to payroll department before pay period deadline, IN ORDER TO authorize payment for time worked. Job Analysis

Job Analysis Process FJA Task Statements: Stocking Clerk Unpacks supplies received, counts quantity received with quantity shown on requisition form and invoice / packing slip, checks off items received as ordered, records any discrepancies on receiving logs IN ORDER TO maintain and control inflow of inventory. Job Analysis

Job Analysis Process Step 5: Review your findings with the person performing the job. Also include: Supervisors Managers SMEs Job Analysis

Job Analysis Process Step 6: Develop your final materials. Job Description Job Specification Job Analysis