Measurement & Attitude Scaling Chapter 10. Measurement Scaling  Concept  Operational Definition  Conceptual Definition  Rules.

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Presentation transcript:

Measurement & Attitude Scaling Chapter 10

Measurement Scaling  Concept  Operational Definition  Conceptual Definition  Rules

Measurement Scales  Nominal Scales  Ordinal Scales  Interval Scales  Ratio Scales

Index Measures  Attributes  Index Measures –AKA Composite measures

What Makes a Good Measurement?  Reliability  Validity  Sensitivity

Attitude Measurement  What is an Attitude? –Affective –Cognitive –Behavioral  Hypothetical Construct

Attitude Measurement  Exploratory Research (Chapter 5)  Ranking  Rating  Sorting  Choice  Physiological

Attitude Rating Scales  Simple Attitude Scales –Most basic  Likert Scales –Strongly Disagree  Strongly Agree  Semantic Differential Scale –Seven point continuum –Coding  Numerical Scale

Attitude Rating Scales  Stapel Scales –Single characteristic  Constant-Sum Scale –Divide up points  Graphic Rating Scales

Measuring Behavioral Intentions  Will people take action?  Types  Behavioral Differential

Ranking  Rank Order –Attributes –Brands  Paired Comparisons

Sorting  Classify products or concepts