Copyright© Underwriters Laboratories Inc. All rights reserved. No portion of this material may be reprinted in any form without the express written permission of Underwriters Laboratories Inc. or as otherwise provided in writing. Component Safety Training Programs Robert Robertson

p/2 © 2009 Underwriters Laboratories – Proprietary & Confidential Safe Components equal Safe End-Products Safe components are essential for bringing safe products to market. As the global supply chains grow increasingly more complex, ensuring component supplier safety certification is a greater challenge than ever before. Certification of critical components supports safety certified products can be brought to market in a timely and cost conscience manner. Education and information sharing provide a strong basis for the proliferation of best practices throughout the supply chain.

p/3 © 2009 Underwriters Laboratories – Proprietary & Confidential Aspects of an Effective Component Certification Program Initial engineering evaluation and testing On-going manufacturer surveillance – factory visits, follow-up testing and closed loop quality management system Global program that supports regional local surveillance (significant number of manufacturers located outside of North America) On-line published component information in a searchable data base Mark integrity programs, including market surveillance, incidence report investigations, anti-counterfeiting and Standards development Integral part of the end-product certification program

p/4 © 2009 Underwriters Laboratories – Proprietary & Confidential Global Component Program Strategy includes education and certification Explain the characteristics and benefits of Supply Chain Surveillance and Traceability Programs Understanding and utilizing online databases to locate and/or verify Certified Components Component Education Learning Objectives

p/5 © 2009 Underwriters Laboratories – Proprietary & Confidential Supply Chain Education An effective education program: Elevates your supply chain quality program regarding the components supplied to product manufacturers. Includes collaboration with key stakeholders along the supply chain to provide comprehensive curriculum. Is dynamic enough to keep up with changes in technology and industry standards. Presents information in multiple forms to support multiple learning styles Maintains continuous improvement through user input, prevailing trends, and new industry developments.