Lesson 1: ICBS-R Application Overview

Copyright 2002 Sterling Commerce, Inc. All rights reserved. 2 Agenda WMS Concepts Modeling Participants Managing User Security and Access Cache Layout Managing NFES Catalog Viewing and Adjusting Inventory Task Management Kitting, De-Kitting & Refurbishment Incident/Other Orders Incident/Other Issues Cache Transfers Purchase Orders/Requisitions Incident Transfers Receiving & Returns Managing Inventory (Counting) Ad Hoc Moves Reporting Reviewing Integration and Prints Managing Customers Handling Backorders Creating Reservations Configuring Inventory Alerts

Copyright 2002 Sterling Commerce, Inc. All rights reserved. 3 Course Goal and Objectives: This course teaches the basics of cache operations in ICBS-R. You will learn terminology and process lifecycles unique to ICBS-R and the cache business

Copyright 2002 Sterling Commerce, Inc. All rights reserved. 4 Lesson Objectives After completing this unit, you should be able to: –List the steps for: An Outbound order An Inbound order A Return Value-Added Services (VAS) Identify various parts of the application: –Console vs. Configurator –Search, List, Detail Views

Copyright 2002 Sterling Commerce, Inc. All rights reserved. 5 Lesson Objectives ICBS-R centralizes and unites the cache business system!

Copyright 2002 Sterling Commerce, Inc. All rights reserved. 6 Configuration Data vs. Transaction Data Configuration - settings or rules that govern how the system works, how transactional information is processed. –Enterprise level vs. Cache level –One-time setup –Long Term –Catalog data, cache layout, security rules Transaction – data that flows through the system, normally associated with a lifecycle –New data frequently generated –Short-term –Incidents, issues, returns, billing

Copyright 2002 Sterling Commerce, Inc. All rights reserved. 7 Incident Issue Life Cycle Issue is entered into the ICBS ICBS user determines quantity to be shipped Issue is ‘released’ to the floor Inventory picked and packed into a shipment Shipment is shipped ICBS user confirms shipment shipped in ICBS

Copyright 2002 Sterling Commerce, Inc. All rights reserved. 8 Purchase Order Life Cycle Supplies are ordered from a Vendor or Supplier Shipment arrives at the cache Cache worker receives the shipment It can be received using the scan device or it can be received at the console. Receipt is closed Supplies are ‘put away’ in the cache

Copyright 2002 Sterling Commerce, Inc. All rights reserved. 9 Return Life Cycle Return arrives at the cache Material (s) are sorted and prepared for receipt Cache Worker receives material (s) It can be received using the scan device (this process will be implemented in a later release) or it can be received at the console. When all materials are recorded, receipt is closed Disposition is determined Putaway begins

Copyright 2002 Sterling Commerce, Inc. All rights reserved. 10 VAS Life Cycle VAS – new term that is Value Added Services. For our purposes we can equate that to the Kitting and Dekitting functions. Work order is created in ICBS to kit or dekit Work order is ‘released’ to the floor – kitting batch sheet prints Item (s) retrieved/gathered to the VAS station. This is a virtual and/or physical location. Move tasks are generated and are completed via the scan gun. VAS activity is performed (items are packed) and confirmed via the console. Putaway tasks are generated for the kit or items and completed via the scan gun

Copyright 2002 Sterling Commerce, Inc. All rights reserved. 11 Using the WMS Console Home Page

Copyright 2002 Sterling Commerce, Inc. All rights reserved. 12 Navigating In The WMS Console Search Console Search Views Menu

Copyright 2002 Sterling Commerce, Inc. All rights reserved. 13 Navigating In The WMS Console (Cont.) Issue List When searching the user can put a check in the box next to a line and click on ‘view details’ or just click on the hyperlink.

Copyright 2002 Sterling Commerce, Inc. All rights reserved. 14 Navigating In The WMS Console (Cont.) Details View

Copyright 2002 Sterling Commerce, Inc. All rights reserved. 15 Using The Configurator Menu Bar Side Panel

Copyright 2002 Sterling Commerce, Inc. All rights reserved. 16 Unit 1 Summary In this lesson, you should have learned: –Lifecycles for basic cache ‘documents’ –Terms used to describe parts of the product –Terms used with the product to describe inbound and outbound orders

Copyright 2002 Sterling Commerce, Inc. All rights reserved. 17 Questions?