Page 1 HEALTH SERVICES FOUNDATION Top Ten Compliance Issues For Documenting in IMPACT.

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Page 1 HEALTH SERVICES FOUNDATION Top Ten Compliance Issues For Documenting in IMPACT

Page 2 HEALTH SERVICES FOUNDATION CMS IS WATCHING EMR DOCUMENTATION Once you sign your note, YOU ARE RESPONSIBLE FOR ITS CONTENT Documentation in IMPACT

Page 3 HEALTH SERVICES FOUNDATION Every exam component... Every time you copy forward Family/Social History... Every HPI and ROS item you document means YOU PERFORMED THEM ON THAT VISIT... If you document something you did not do... YOU ARE PUTTING YOURSELF AND THE INSTITUTION AT GREAT RISK! Documentation in IMPACT

Page 4 HEALTH SERVICES FOUNDATION Top Ten Compliance Rules for IMPACT 1.Use “Copy Forward” with caution Each visit is unique Cloned documentation is very obvious to auditors If you bring a note forward it MUST reflect the activity for the CURRENT VISIT with appropriate editing Strongly advise NOT copying forward HPI, Exam, and complete Assessment/Plan....

Page 5 HEALTH SERVICES FOUNDATION Top Ten Compliance Rules for IMPACT 2.Don’t dump irrelevant information into your note (“the 10-page follow-up note”) Be judicious with “Autopopulate” Consider Smart Templates instead Marking “Reviewed” for PFSHx or labs is OK from Compliance standpoint (as long as you did it!)

Page 6 HEALTH SERVICES FOUNDATION Top Ten Compliance Rules for IMPACT 3.Never copy ANYTHING from one patient’s record into another patient’s note Self-explanatory

Page 7 HEALTH SERVICES FOUNDATION Top Ten Compliance Rules for IMPACT 4.Only Past/Family/Social History and Review of Systems may be used from a medical student or nurse’s note Student or nurse may start the note Provider (resident or attending) must document HPI, Exam, and Assessment/Plan

Page 8 HEALTH SERVICES FOUNDATION Top Ten Compliance Rules for IMPACT 5.Never copy documentation from another provider without clearly identifying the original author Can be considered a false claim Not always easy to do – better to avoid

Page 9 HEALTH SERVICES FOUNDATION Top Ten Compliance Rules for IMPACT 6.Utilize the UAB-Approved Attestations for resident/fellow/mid-level provider notes Important that both providers are identified in the note “Auto-Text” makes this a 2-click process

Page 10 HEALTH SERVICES FOUNDATION Top Ten Compliance Rules for IMPACT 7. Be careful with pre-populated “No” or “Negative” templates Cautious with ROS and Exam Macros, Check-boxes, or Free Text are safer and more individualized

Page 11 HEALTH SERVICES FOUNDATION Top Ten Compliance Rules for IMPACT 8. Authenticate all documentation and orders per UAB Medicine policy 48 hours for verbal orders 30 days for signed documentation

Page 12 HEALTH SERVICES FOUNDATION Top Ten Compliance Rules for IMPACT 9. Link diagnosis to each test ordered (lab, imaging, cardiographics, referral) Demonstrates Medical Necessity Know your covered diagnoses for your common labs – FAVORITES ARE KEY Never use “Other” as the diagnosis – you can free-text any diagnoses in “Special Instructions”

Page 13 HEALTH SERVICES FOUNDATION Top Ten Compliance Rules for IMPACT 10. Call or Compliance with any documentation questions or concerns Brian Bates, CPA, CHC Stephen Stair, MD, FACP