October XX, 2011

 Benefit Year Earnings (BYE): Root Causes Identified:  Agency Causes  XXX  YYY  ZZZ  Claimant Causes  AAA  BBB.  Employer Causes  CCC  DDD  ETC. 2

 Benefit Year Earnings (BYE): Planned action(s) to address:  XXX  YYY  ZZZ Principal milestones:  AAA  BBB  CCC 3

 Separations (SEPs): Root Causes Identified:  Agency Causes  XXX  YYY  ZZZ  Claimant Causes  AAA  BBB  CCC  Employer Causes  DDD  EEE  FFF 4

 Separations:  Planned action(s) to address:  XXX  YYY  ZZZ  Principal milestones:  AAA  BBB  CCC 5

 Work Search Issues: Root Causes Identified:  Agency Causes  XXX  YYY  ZZZ  Claimant Causes  AAA  BBB  CCC  ETC 6

 Work Search Issues :  Planned action(s) to address:  XXX  YYY  ZZZ  Principal milestones:  AAA  BBB  CCC  ETC. 7

8  Issue 1: xxxxx  Root cause(s) identified:  XXX  YYY  ZZZ  Planned action(s) to address issue  AAA  BBB  CCC  Principle milestones  DDD  EEE  ETC.

9  Issue 2: xxxxx  Root cause(s) identified:  XXX  YYY  ZZZ  Planned action(s) to address issue  AAA  BBB  CCC  Principle milestones  DDD  EEE  ETC.

 Strategies to Support Owning UI Integrity:  Encourage every staff member …etc.  XXX  YYY  ZZZ  Develop processes ….etc.  AAA  BBB  CCC  Maintain management oversight…etc.  DDD  EEE  ETC. 10

 Communications Strategies:  To claimants  XXX  YYY  ZZZ  To employers  AAA  BBB  CCC  ETC. 11

 Communications Strategies, Continued:  To state UI staff  XXX  YYY  ZZZ  To the public  AAA  BBB  CCC  To state leaders (Governor, state legislature, etc.)  DDD  EEE  FFF  ETC. 12

 Killer App :  Description of Issue:  XXX xxxxx xxxx xxxxx xxx x xxxxx xxxx etc.  Description of Solution:  XXX xxxxx xxxx xxxxx xxx x xxxxx xxxx etc.  Xxxxx xxxx xxxxx xxx x xxxxx xxxx etc.  Anticipated results:  Timeliness, accuracy, etc. improved by XX  Improper payment reduction: xx%  Cost / Benefit explanation:  Xxx xxxx xxxx. Xxxxx etc.  Increased notification of BAM findings Increased supervisory monitoring of pending due dates Increased supervisory claim processing reviews 13

“Integrity: Own It!”  Questions?  State Contact for follow-up: Jane Doe: Phone: 123/