Interacting in Groups TEAM = Together Everyone Achieves More.

Objectives 1. Explain the difference between prescribed norms and emergent norms. 2. Define the 3 group roles. 3. List the qualities that affect group dynamics. 4. Describe the 4 characteristics of group discussion.

What are “group norms?” The informal, often unstated rules about what behavior is appropriate in a group. The informal, often unstated rules about what behavior is appropriate in a group.

Two Types of Group Norms… Prescribed Norms: Prescribed Norms: A rule or appropriate behavior that is routinely taught to new group members. A rule or appropriate behavior that is routinely taught to new group members. Emergent Norms: Emergent Norms: Any group norm that develops from the group interaction and the mix of the group members’ personalities. Any group norm that develops from the group interaction and the mix of the group members’ personalities.

Group Roles Initiator: Initiator: Works towards getting the group started toward achieving the group goal. Works towards getting the group started toward achieving the group goal. Moderators – keep the group moving, give deadline reminder Moderators – keep the group moving, give deadline reminder Tension Relievers – make jokes to relieve the tension. Tension Relievers – make jokes to relieve the tension. Facilitator: Facilitator: A person who adds energy to the group by helping group members follow through on task. A person who adds energy to the group by helping group members follow through on task. Challengers – play Devil’s Advocate in order for all sides to be heard. Challengers – play Devil’s Advocate in order for all sides to be heard. Agitator: Agitator: Injects negativity into the group process. Injects negativity into the group process. Monopolizers - interrupt, ramble, repeat Monopolizers - interrupt, ramble, repeat Distracters – bring up irrelevant things to waste time Distracters – bring up irrelevant things to waste time Skeptics – don’t like any solution the group comes up with. Skeptics – don’t like any solution the group comes up with.

Lessons from “Remember The Titans”

Who’s what?

Types of agitators… Non-participant Non-participant Distracter Distracter Clown Clown Complainer Complainer Critic Critic Absentee Absentee

Group Dynamics The energy created as group members communicate and interact with each other in committees, teams, and other groups. The energy created as group members communicate and interact with each other in committees, teams, and other groups. What affects group dynamics? What affects group dynamics? Norms Norms Member’s roles & personalities Member’s roles & personalities Interaction or lack of interaction of members Interaction or lack of interaction of members Group purpose Group purpose

How do we solve problems in groups? Group Discussion: Group Discussion: Occurs when three or more people exchange ideas on a specific topic for a specific purpose. Is there a difference between discussion and conversation? Is there a difference between discussion and conversation?

*Discussion Formats* PRIVATE GROUP DISCUSSIONS PRIVATE GROUP DISCUSSIONS sometimes called a round table discussion sometimes called a round table discussion used in business and government used in business and government used to share information on a specific subject used to share information on a specific subject each member of the group gives a report on one aspect of the subject and then the group discusses the separate reports and how they fit together. each member of the group gives a report on one aspect of the subject and then the group discusses the separate reports and how they fit together.

*Discussion Formats* PANEL DISCUSSIONS PANEL DISCUSSIONS a group that discusses a topic of common interest to its members and to a listening audience a group that discusses a topic of common interest to its members and to a listening audience usually composed of four to six members who are experts on a particular topic usually composed of four to six members who are experts on a particular topic the group shares information and opinions the group shares information and opinions questions from the audience may be entertained questions from the audience may be entertained

*Discussion Formats* SYMPOSIUM SYMPOSIUM four to six people present short prepared speeches and then discuss the ideas which have been presented. four to six people present short prepared speeches and then discuss the ideas which have been presented. has a listening audience has a listening audience audience has a chance to ask questions and make comments audience has a chance to ask questions and make comments

4 Characteristics of Group Discussion 1. The group is interactive. 1. The group is interactive. Everyone’s involved. Everyone’s involved. 2. The group’s focused. 2. The group’s focused. Everyone stays on task. Everyone stays on task. 3. The group is organized. 3. The group is organized. The group moves from one point to the next. The group moves from one point to the next. 4. The group is cooperative. 4. The group is cooperative. WORK TOGETHER!!! WORK TOGETHER!!!

Review What is the difference between prescribed norms and emergent norms? What is the difference between prescribed norms and emergent norms? What are the 3 group roles? What are the 3 group roles? What qualities affect group dynamics? What qualities affect group dynamics? What are 4 characteristics of group discussion? What are 4 characteristics of group discussion? What are 3 effective strategies in group participation? What are 3 effective strategies in group participation?

The End Now it’s time to put your learning to work!!! Now it’s time to put your learning to work!!!