Overview Creating a Bill and Billing Manual
Objectives Review the Credentialing Process Setting up the Practice Management Systems Items to Consider in Creating a Billing Manual
Considerations Before You Start Billing Know your State requirements Incorporate, obtain Tax ID, and bank account Obtain Insurance Coverage Seek legal counsel
Credentialing Vetting Process NCQA Standards for Payers
Credentialing with Insurance Companies First Step negotiate terms of contract Complete Insurance Companies credentialing form Pitfalls to avoid
National Provider Identifier (NPI) NPI number is needed before a provider can apply to Medicare NPI Application SEPARATE from Medicare enrollment Apply on-line: Contact Info: NPI Enumerator is Fox Systems call or
Provider Enrollment, Chain, and Ownerships System (PECOS) What is PECOS What You Need to use PECOS pEnroll/Downloads/PECOSWebScreenE xample.pdfhttp:// pEnroll/Downloads/PECOSWebScreenE xample.pdf
Credentialing with Medicare/Medicaid Medicare Form 855 Medicaid Forms vary from State to State NPI number is need before applying to Medicare
Setting up Your Practice Management System (PMS) Selection of PMS product Insurance Contracts Electronic Data Interchange Encounter Forms
Selecting a Practice Management System Secure technical expertise if needed Consider other alternatives Research, Research, Research Get all sales pitch promises written into the contract
Insurance Contracts Have a current listing of all accepted Insurance Plans Set up each payer fee schedule in your PMS Add any special rules in your PMS
Electronic Data Interchange (EDI) Advantages of EDI Clearinghouse Number One Goal Clean Claim submission on first attempt
Billing Manual Policies and Procedures Before you do anything: –Know your compliance requirements –Know requirements by payers –Know the capabilities of your PMS
Billing Manual Policies and Procedures –Compliance requirements should be incorporated in policies –Job Descriptions included –Don’t forget to take into consideration the patient experience
Billing Manual Ensure the Billing manual is a “live” document –Review the manual regularly –Train staff to perform consistent with procedures –Make sure appropriate internal controls are included
Questions? Gervean Williams Director of Finance and Operations National Association of Community Health Centers