HUNGVUONG-APTECH Students : Nguyen Chi Tam Tu Chi Dung Ngo Phuc Nguyen Instructor : Vo Duc Thien

Table of content name 1. eProject Introduce 2. List functions 3. Databse 4. Finish

E-Project Introduce After customers buy products at the company. if the product fault or complaints, you can or telephone to the company to resolved. System will manage customer orders, dispatches, staff, complaints, product. name

List functions 1. System will have permission to login: - Admin - Product Manager - Order Manager - Complaint Manager - Call Center - Technical name

List functions 2. Admin: - View Categories and Products. - View Customers. - View Complaints. - View Orders and Dispatches. - Add,Update,Delete account. - Search Categories,Products,Customers, Complaints,Orders,Dispatches,Account Manager. name

List functions 3. Product Manager : -Add,Update,Delete Categories. -Add,Update,Delete Products. - View Categories,Products. -Search Categories,Products. 4. Order Manager : -Add,Update,Orders. -Add,Update,Carts. -Update Customers. - View Orders,Customers. -Search Orders,Customers. name

List functions 6. Dispatch Manager : -Update Dispatches. -View Dispatches, Customers. -Search Dispatches, Customers. 7. Call Center : -Add,Update Complaints. -View Orders, Customers,Complaints. -Search Orders, Customers,Complaints. 8. Technical : -Update Complaints. -View Complaints. -Search Complaints. name

Database name

Tools  Design database : +Microsoft SQL Server DeZign for Databases V4  Interface and Code : +Eclipse  Document : +Microsoft Word +Microsoft Excel +Microsoft Visio name

Demo Application 1. Order Manager 2. Dispatch Manager 3. Call Center 4. Technical 5. Product Manager 6. Admin name

Acknowledge Thanks a lot our teacher : Vo Duc Thien Thank you: Mr.Diep Phan Thanh Tuan (Calvin Diep) Mr. Do Nhu Hao (Aptech director) name