Menu 1 Introduction To Management Information Systems ISM4011

Menu 2 STUDY HABITS Management Information Systems Read chapters for general overview of material covered in the chapter Re-read chapter high-lighting key points and prepare a list of areas needing clarification in class (if necessary) Outline the chapter from highlighted key items After the class lecture, update your outlines with supplemental material

Menu 3 Management Information Systems

Menu 4 Management The act, art, or manner of managing, handling, controlling directing, etc. Origin: to train (a horse) in his paces; cause to do exercises of the manage To control the movement or behavior of; handle; manipulate To have charge of; direct; conduct; administer To get (a person) to do what one wishes Webster’s Dictionary

Menu 5 Information Derived from the Latin verb informo, informare, meaning to “give form to” Information etymologically connotes an imposition of organization upon some indeterminate mass or substratum, the imparting form that gives life and meaning to otherwise lifeless or irrelevant matter Schoderbek, Schoderbek & Kefalas

Menu 6 SYSTEM Webster’s New World Dictionary A set or arrangement of things so related or connected as to form a unity or organic whole A set of facts, principles, rules, etc. classified or arranged in a regular, orderly form so as to show a logical plan linking the various parts. A method or plan of classification or arrangement

Menu 7 SYSTEM A system is defined as (1) a set (2) of objects (3) together with relationships (4) between the objects and between their attributes (5) related to each other and to their environment (6) so as to form a whole. Schoderbek, Schoderbek & Kefalas

Menu 8 SYSTEM SET — any well defined collection of elements or objects within some frame of reference 1 OBJECTS — objects are elements of a system [INPUTS (serial, probable, or feedback), PROCESS (transformation), OUTPUTS (Intended, waste, or pollution)] Efficiency - ratio of output to input 2 RELATIONSHIPS — the bonds that link objects together (Symbiotic, synergistic, and redundant) 3 ATTRIBUTES — attributes a properties of both objects and relationships (defining/accompanying characteristics) 4 ENVIRONMENT — includes not only that which lies outside the system’s complete control but that which at the same time also determines in some way the system’s performance. 5 WHOLE — defining attribute. 6

Menu 9 Diagram of a System’s Parameters, Boundary, and Environment Input ProcessOutput Feedback o p i o p i op i op i o p i To other systemsFrom other systems System’s boundary System’s environment A true system is predictable and repeatable in its (intended) results.

Menu 10 Individual Information Processing System Sensory Information - Visual - Auditory - Kinesthetic - Olfactory Brain Cognitive Frames - Assumptions - Criteria Internal States Behaviors Macro - Speaking - Eating - Pointing Micro - Heart Rate - Voice Temp - Skin Temp InputProcessingOutput Memory Personal History Environment

Menu 11 A Business is a system organized to provide goods and services to others who have needs. A Business transforms inputs into valued outputs. A true system is predictable and repeatable in its (intended) results.

Menu 12 The Organization as a System Money Labor Input ProcessOutput ScienceTechnology Products, goods and services Marketable waste Government Pollution Public Management Materials and Equipment Environment

Menu 13 Socio-Technical System Social System Technical System STRUCTURE PEOPLE TECHNOLOGY TASKS MIS (Direct) Socio-Technical Model as a Work System

Menu 14 The Organization, Its Resources and Its Environment Input ProcessOutput Feedback Material and Equipment Government Ecology Competitors General Public Land Capital Labor Technology Customers The organization Indicates degree of control, alternatively, resources Indicates degree of independence or, alternatively, environment Indicates the boundary demarking the system from its environment

Menu 15 Why study MIS? Develop computer literacy (4 out of 5 jobs currently utilize technology — therefore critical) Develop technical, organizational, and analytic/problem-solving abilities Career opportunities require it

Menu 16 CHALLENGES Technology advances Productivity challenge Strategic business challenge People challenge

Menu 17 Information Systems -- FOCUS People Organizations Technology Problem Solving Using Information Technology to master your current and future objectives while ensuring the success of your organization. Capitalizing on opportunities to improve the bottom line by applying IT concepts to facilitate business processes.

Menu 18 IT in the Business Environment Applying IT for Competitive Advantage IT Infrastructure Achieving Information and Organizational Goals Course Content Doing Business in the Digital Economy Business Pressures, Organizational Responses, and IT Support Competitive Advantage and Strategic Information Systems Strategic Information Systems: Examples Why Should you Learn About Information Technology?