Presented by Elizabeth Johansson, RN

 Describes Interactive Patient Health Information  Discusses Hardware and Software Components  Evaluates Usability of Software  Identifies & Reviews Information Systems  Discusses Advantages & Disadvantages  Reviews Competencies and Responsibilities  Summarizes Interactive Patient Health Information

Computer-based Personal Health Support Systems Interactive Patient Care Technology Interactive Patient Education Systems (Thecarverfiles.com, n.d.)

 Interactive Healthcare Tools  Interactive Patient Resource Systems (GetWellNetwork.com, n.d.)

 Closed Circuit Television (CCTV)  Desktop & Laptop Computers  Interactive Television (ITV)  Personal Digital Assistants & Palm Pilots  Pen Computer Solutions  Touch Screen Kiosks  Wireless Connectivity Devices (Patient Education Institute, 2010)

 Supports ◦ Diagnosis Specific Education ◦ Disease Management Information ◦ Discharge Planning Services  Improves Infection Control  Meets Joint Commission & Core Measure Set (CMS) Standards for Patient Education

 Comprehensive Health Enhancement Support System (CHESS)  Emmi Solutions  GetWell Interactive Patient Care  Skylight Access  TeleHealth Services  X-Plain Solutions

 Engaging multimedia tutorials  Educational and Interactive Health Information  Transparent Technology  Integrates Uploads From Interactive Home Monitoring Devices (Patient Education Institute, 2010)

 Ease of Human-Computer Interface  Obtainable Objectives  Considers Human Factors & Limitations  Improves Effectiveness & Efficiency

Early & Continuous User Focus  Simplified Content - 6th grade reading level  Full Text Narration.  No Computer Experience Required.  English and Spanish Versions.  Section 508 Compliance (Rehabilitation Act of 1973 as revised in 1998).  Large Font For Visually Impaired. (Patient Education Institute, 2010)

Iterative Design Process Multi-Stage Editorial Process Includes: ◦ Content Reviews ◦ Graphic Development & Reviews ◦ Screen Reviews ◦ Medical Reviews and Approvals ◦ Translation Assembly and Screen Reviews ◦ Publication (Patient Education Institute, 2010)

Formal Evaluations  Medical Advisory Board & Medical Director  Leading U.S. Medical Experts  Clinical Specialists  Current Subscribers  Annual Education Module Reviews (Patient Education Institute, 2010)

 Medline Plus ◦ Health Information Tutorials (Medline Plus, 2010)

 Clinical Information System  Physicians, Nurses, & Patients  Educational  Used with Various Configurations  Adheres to Healthlevel 7, ISO, OSI  Uses ICD9 or ICD10 & CPT (Patient Education Institute, 2010)

 Enhances Patient Perceptions of Care  Improves Infection Control  Helps Prevent Medical Errors  Improves Medical Outcomes  Saves Nurses Time (Medline Plus, 2010; Patient Education Institute, 2010)

 Improves Patient Comprehension & Compliance  Increases Patient Satisfaction  Involves Patients in Care  Reduces Readmission Costs  Improves Time Utilization  Increases Direct Patient Care Time (Leonard & Winkelman, n.d.; Patient Education Institute, 2010)

 Cost  Infrastructure  Equipment Maintenance  Timing  Staff Compliance  Patient Compliance

 Joint Commission Standards  HIT Policy Standards  Organization Standards

 User Level –Working Knowledge ◦ Word Processing ◦ Keyboarding ◦ World Wide Web ◦ Multimedia ◦ Hospital Information System ◦ Peripheral Applications

 Be A Trained Fluent User  Teach and Communicate Effectively  Assist Patients  Verify Understanding  Review

 Enhance Education  Promote Disease Prevention  Improve Patient Recoveries  Streamline Outpatient Services  Improve Patient Experience  Quality of Life

 Emmi Solutions LLC. (2010). Emmi Programs Interactive and Trackable Patient Education Solutions. Retrieved June 23, 2010, from solutions.com/patient_education _solutions.html solutions.com/patient_education _solutions.html  Getwellnetwork.com, (n.d.). Engaging patients to drive performance outcomes. Retrieved June 4, 2010, from

 Interactive patient education system: view live in atlanta. (n.d.). Retrieved June 4, 2010, from services/interactive-patient-education-system- view-live-in-atlanta services/interactive-patient-education-system- view-live-in-atlanta  Leonard, K., Winkelman, W. (n.d.) Developing electronic patient records: employing interactive methods to ensure patient involvement. Retrieved June 23, 2010, from institute.org/KJL%20Publications/Developing_EPR_5.pdfhttp:// institute.org/KJL%20Publications/Developing_EPR_5.pdf

 McGonigle D., Mastrian, K. (2009). Nursing Informatics and the Foundations of Knowledge. Sudbury, MA:Jones & Bartlett Publishers, LLC.  Medline Plus. (2010). Interactive Health Tutorials: Medline Plus. Retrieved July 18, 2010, from

 Patient Education Institute. (2010). About X-Plain. Retrieved June 23, 2010, from education.com/ education.com/  Patient satisfaction interactive patient education improves the patient experience. (n.d.). Retrieved June 5, 2010, from patient_education.html patient_education.html

 Staggers, N. (2003). Human Factors: imperative concepts for information systems in critical care. AACN Clinical Issues. 14(3) pp Retrieved June 24, 2010, from raries.psu.edu.ezaccess.libraries.psu.edu/nurs/457 /45721.pdfhttp://reserve.lib raries.psu.edu.ezaccess.libraries  Stout, P.A., Villegas, J., & Kim, H. (2001). Enhancing learning through use of interactive tools on health- related websites. Retrieved on August 2, 2010, from 16/6/721http://her.oxfordjournals.org/cgi/reprint/

 Thecarverfiles.com, (n.d.). healthcare_Careers.jpeg. Retrieved June 4, 2010, from content/uploads/2010/02/healthcare-Careers.jpeg content/uploads/2010/02/healthcare-Careers.jpeg