1 ISO 9001:2000 Focus on custumers and suppliers ISO 14001:2004 Could strengthen focus on products, chains and stakeholders

2 Need for an integrated ISO standard for IMS? One common basic standard with supplements for quality, environment, H&S and CSR Would this promote more sustainable management systems? An IMS in it self do not. I will depend on the level of integration and the ambition level of the company

3 Integration of standards and types of organisational change

4 Integrated management system at Danfoss

5 Why IMS at Danfoss? Common elements (centrally managed) Management responsibility Resources and infrastructure Aim, control and measurement Employees, development and education Communication Document control and registration Continuous improvements and corrective actions Process control, maintenance and calibration

6 Why is IMS necessary? Meet the expectations of the customers Lean business systems Utilize the synergy Slimming the management system Simplify Attitude among employees Avoid conflicts

7 How? IMS with decentralised development and responsibility Many central standards secure uniformity Today one system and one audit (saves money) Multiple-site certificates for a number of companies in the same division

8 Common certification of quality, environment and OHS Same auditor-team for all three systems All three systems audited in the same days Saves time and expences Synergy between audit of the three management systems

9 An integrated system because… All procedures are important for the business Quality, environment and OHS are not special, so they do not have a system each The systems reflect the business, not the contrary Formulation of the system follows the organisation and tasks

10 Barriers for integration Lack of knowledge among employees and management You know what you have – not what you get Reinvention of bureaucracy Lack of demand internal and external Certifying bodies

11 Wants to link IMS with: Lean business 6 sigma TQM Business excellence

12 Conclusion (1) Mangement for sustainability should include quality, environment, H&S and CSR in an IMS with focus on the life cycle perspectives. The IMS should create a culture of learning, focus on stakeholders, continuous improvements and synergy between areas to create a dynamic system The ISO standards for management systems should strengthen these demands

13 Conclusion (2) Change towards more sustainable management systems in industry also demand changes in the organisation of society, where lifestyles and needs must change

Thank you – questions? Tine Herreborg Jørgensen Associate Professor, M.Sc., Ph.D. Aalborg University, Denmark