Remote Text Services -- Communication Outside the Box Illinois School for the Deaf Outreach Program: August Conference August 3, 2015

Who’s talking today? T.J. DiGrazia, M.B.A. T.J. DiGrazia, M.B.A. Director of Operations: Alternative Communication Services, LLC Director of Operations: Alternative Communication Services, LLC Director of Operations: EduCAPTION, LLC Director of Operations: EduCAPTION, LLC Manager/Owner: PostCAP, LLC Manager/Owner: PostCAP, LLC Manager/Owner: Closed Caption Productions, LLC Manager/Owner: Closed Caption Productions, LLC

Menu Experiment What is the best item on the menu and why? What is the best item on the menu and why?

What is on the menu? TypeWell/C-Print (Text Interpreting) TypeWell/C-Print (Text Interpreting) Meaning for meaningMeaning for meaning CART CART Verbatim realtime word-for-word processVerbatim realtime word-for-word process Post-Production Captioning Post-Production Captioning Captioning of online videos/DVDsCaptioning of online videos/DVDs  Sign Language Not on this menu!Not on this menu!

Deciding on a speech-to-text service for your student What are my students needs? What are my students needs? What service does my student prefer? What service does my student prefer? Benefits of CART Benefits of CART Benefits of Text Interpreting Benefits of Text Interpreting

Areas to focus after the decision Audio acquisition Audio acquisition Internet options Internet options Training Training

Audio Acquisition Type of Microphone Type of Microphone LavaliereLavaliere Room micRoom mic Microphone placement Microphone placement Internet vs. phone Internet vs. phone VoIPVoIP Skype Skype

Internet Connectivity Hardwired on campus Hardwired on campus Wireless on campus Wireless on campus Broadband cards Broadband cards

Training Value of Training Value of Training Who gets training Who gets training StudentsStudents ProfessorsProfessors Disability staffDisability staff

Costs Cost of training, internet and microphones vs. quality of service

Attributes of Successful Service Hear it Hear it Receive the text Receive the text Everyone is informed Everyone is informed of the process

Let’s Define Post-Production Captioning! Online Media Files: YouTube, QuickTime, Adobe, Blackboard Collaborate, etc. Online Media Files: YouTube, QuickTime, Adobe, Blackboard Collaborate, etc. DVDs DVDs Audio Files: MP3 Audio Files: MP3 Language Translation: Spanish, French, Chinese, etc. Language Translation: Spanish, French, Chinese, etc.

Post-Production Terms Open Captioning Open Captioning Closed Captioning Closed Captioning Time Code Time Code Transcript Transcript Subtitles Subtitles Roll-on Roll-on Pop-up Pop-up Copyright Copyright

Post-Production Basics Create a transcript Create a transcript Create time coded file Create time coded file Sync time coded file with video Sync time coded file with video Create desired export (captioning file) depending on needs Create desired export (captioning file) depending on needs Optional: Stitch captioning file to video (open captions) Optional: Stitch captioning file to video (open captions) Turnaround time Turnaround time Accuracy Accuracy

General Workflow General Workflow

Pricing Factors Per Minute Pricing: Industry Standard Per Minute Pricing: Industry Standard Accuracy = Time = Cost Accuracy = Time = Cost Higher Accuracy % = Increased Cost Higher Accuracy % = Increased Cost Lower Accuracy % = Lower Cost Lower Accuracy % = Lower Cost Shorter Turnaround Time = Increased Cost Shorter Turnaround Time = Increased Cost Longer Turnaround Time = Decreased Cost Longer Turnaround Time = Decreased Cost

Questions & Answers Thank you very much! T.J. DiGrazia, M.B.A T.J. DiGrazia, M.B.A Alternative Communication Services, LLC P.O. Box 278 Lombard, IL