SIOP ‘99 Slide - 2 Implementation of a Web-Based 360 Feedback Process Lyse Wells

SIOP ‘99 Slide - 3 Background High tech company Leadership as our top developmental priority Small Organizational Development department to support effort –2 to 3 people for 600 managers  Goal: Utilize 360-degree feedback –minimize administration –provide quick turn around –encourage participation in a non-compliant culture

SIOP ‘99 Slide - 4 Orientation Important to have face-to-face orientation since so much of the process is electronic Explained the purpose & process Described how to select raters Provided training on how to receive and provide useful feedback Answered questions

SIOP ‘99 Slide - 5 The Web-Based Process Sign up raters Complete the survey Automatic reminders & tracking Electronic delivery of reports –confirms meetings & delivers feedback –forwards feedback to manager for follow-up

SIOP ‘99 Slide - 6 Technological Advantages Anonymity –automatic blocking of data –new opportunities to try to get more data Increase in participation & response rate Ease of data collection –can see organizational and functional statistics –potential to use for training invitations –can use to evaluate the effectiveness