The Affordable Care Act Assisting Your Patrons Cheryl Rowan, MSLS Consumer Health Coordinator, NN/LM SCR Texas State Library September 26, 2013.

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Presentation transcript:

The Affordable Care Act Assisting Your Patrons Cheryl Rowan, MSLS Consumer Health Coordinator, NN/LM SCR Texas State Library September 26, 2013

U.S. National Library of Medicine

National Library of Medicine Databases

National Network of Libraries of Medicine (NN/LM)

Affordable Care Act: The Basics

Enrollment

Health Insurance Marketplace

HealthCare.gov

You are not alone Navigators Certified Application Counselors Assisters Agents and Brokers Champions for Coverage

Help for Libraries

Partners Working Together

CMS.gov Health Insurance Marketplace

OCLC WebJunction -topics/ehealth.html

NN/LM SCR Affordable Care Act Resources

The Role of The Library

A Few Ideas to Get You Started Do your homework Determine your role Gather resources Identify partners Remember you are not alone

Time for Questions

Q: What is the best way to have my questions about the Health Insurance Marketplace answered? A: Visit

Visit

Q: When are the Open Enrollment Periods?

A:

Q: Where can I go to see the Application Form people will be required to fill out? A: Health Insurance Marketplace

Sample Application Form

Q: How should I reply to questions I dont feel qualified to answer? A: 1.) Stress privacy and confidentiality of information 2.) Make sure you understand your librarys policy

Example Disclaimer Statement: The [Health Science] Library staff is trained to assist callers, and provide other sources of information. However, because we are not healthcare professionals, the information we provide cannot substitute for the medical expertise and advice from your healthcare provider. …Library staff do not provide medical advice to patients, nor provide referrals to healthcare practitioners. Source: Beyond an Apple a Day: Providing Consumer Health Information at Your Library Class Link:

Thank you! Contact the NN/LM SCR at: Affordable Care Act Resources: or Contact todays speaker at: This project has been funded in whole or in part with Federal funds from the National Library of Medicine, National Institutes of Health, under Contract No. HHSN C with the Houston Academy of Medicine-Texas Medical Center Library.