2003 Marketing Communications Campaign Mazda Protégé5 Racquel Smith Olivier Wasilewski Chung Chun KaoNeha Sharma
Immersing into the Brand Understanding Mazda – The brand unifies sporty attitude and modern style with everyday practicality Understanding Mazda Protégé5 – It’s a fun to drive car with exceptional handling capabilities implemented into practical concept vehicle
Brand Personality Fun Adventurous Versatile Stylish Spirited
The Competition Ford Focus VW Jetta Pontiac Vibe Toyota Matrix
The Challenge Mazda is not in the “Evoked Set” of car brands AWARENESS
The Objective Create awareness and interest for Mazda Protégé 5 Increase the number of hand raisers Increase test drives and dealership visits Create purchase intention Drive sales and leases for Protégé 5
The Campaign Media Elements Print ads : Magazines Direct Mail
The Target Market Psychographic Profile Demographic Profile
CHOICESCHOICES Internal Inputs GoalsMotivationValues External Outcomes LifestyleWorkPurchase Who You Are What You Do
4C’s: Seven Values Segments Resigned Survival Struggling Escape Mainstreamers Security Aspirers Status Succeeders Control Explorers Individuality Reformers Self- Expression ACHIEVERS
Image conscious Want style Seek fun Love Action Socialize- move along or seen in the crowd They are enthusiastic about their work Ambitious, laddering to their success Dream to be there someday Want to achieve more The ACHIEVERS
ACHIEVERS Generation X Men, Generation Y Men, 18-25
Generation Y Generation X Team oriented (We) Independent / autonomous (Me) Tech savvy OptimisticSurvival-minded Expect to be treated well Crave respect Want feedback Can do attitude Skeptical Want a life, personal time Are Used to being busy all the time Willing to work hard for a given time Short attention span Fun required Serious, purposeful fun Very emotional based More rational based
Generation Y Element of Fun & Enjoyment of Life “Another reason to enjoy life…”
Generation X The integration of the sporty attitude and modern styling with the practical aspects “All in one, and a little more…”
Direct Mail
The Media Plan
Budget Summary Print 35% DM 26.13% 21.2% Gifts 17.58% Tent Cards 0.09%
ROI
Life Time Value of Customer Calculation: = 16 16/4( average times a customer will buy a new car) = 4 cars Loyalty rate is 35% Therefore, 35% * 4 = 1.4 cars Average price of a Mazda car which would be $17,000 Therefore $17,000 * 1.4 = $23,800 The lifetime value of the customer will be calculated based on the target market of 18-34
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