ServerProtect 5.58 for NT Tech Support Dep.

Table of Contents Introduction and Installation Managing ServerProtect Configuring ServerProtect Maintaining ServerProtect Troubleshooting Frequently Asked Questions

Installation and Deployment

ServerProtect 三層式架構 移動式 管理單元. 移動式 管理單元. 資料伺服器. 一般伺服器 (for NetWare). 一般伺服器 (for NetWare). 一般伺服器 (for NT). 一般伺服器 (for NT).

Pre-installation Check Management Console  Windows 2003 with SP1  Windows 2000 Professional, Windows 95/98, Windows NT 4.0 with SP6a  A monitor with 800 x 600 or higher resolution  Network Protocols and Services: TCP/IP, Microsoft Network and Netbios. These must be running on the installed server

Pre-installation Check Information Server  Winodws 2003 with SP1  Microsoft Windows 2000 Professional with client 32  Microsoft Windows NT 4.0 with SP1, SP3, SP4, SP5 or SP6  64 MB or above  50 MB of free disk space  An Intel Pentium 166 MHZ processor or faster (or equivalent)

Pre-installation Check Normal Server on Windows NT  Windows NT Normal Server  Microsoft Windows 2000 Professional  Microsoft Windows NT 4.0 with SP6a  Windows NT 4.0: 32 MB RAM; 64 MB or above  Microsoft Network, and RPC services running

Pre-installation Check User Rights/Roles needed to Install ServerProtect Deployment Topology  Sole NT environment, Serial number  Valid serial number for the installation Must use a Windows NT Administrator account

Pre-installation Check Check Services  Remote Procedure Call (RPC)  Remote Procedure Call(RPC) Locator  Remote Registry Service Network Services  File and Printer Sharing for Microsoft Networks Share Folder  C$ or D$ ADMIN$

Installation Process Installing ServerProtect

Installation Process Installing a Full Set of ServerProtect

Installation Process If you are installing the Management Console...

Installation Process If you are installing an Information Server...

Installation Process If you are installing an Information Server... How to Install IS?

Installation Process If you are installing a Normal Server...

Installation Process If you are installing a Normal Server...

Installation Process If you are installing a Normal Server... If the to-be installed Normal Server runs Novell NetWare Installing an NT Normal Server via the Setup program Installing a NW Normal Server in a Pure TCP/IP setup Installing a NW Normal Server in a IPX/SPX setup

After Installation… Install Server Protect Service Pack  tw/product.asp?productid=17 tw/product.asp?productid=17

After Installation… … a program group entry for the Management Console will be created

After Installation… … a service for the Information Server will be created and started

After Installation… … an entry in the Add/Remove Program will be created for the Information Server

After Installation… … a service for the Normal Server will be created and started

After Installation… … an entry in the Add/Remove Program will be created for the Normal Server

After Installation… … an icon on the system tray will be created on the Normal Server

ServerProtect Management Console

Management Console Opening the Management Console  Select Trend ServerProtect Management Console from the Start Menu How to open Management Console?

Management Console Side Bar Information Server Main Menu Column Field Domain Normal Server (ServerProtect Server) Domain Browser Tree Configuration Area

Managing Information Servers

Selecting Information Servers

Viewing Information Server Log

Moving Information Servers

Backing Up IS Data

Restoring IS Data

Managing Normal Servers

Adding a New Normal Server Installing NS from the console

Managing Normal Servers Moving a Normal Server between domains  Select a Normal Server under one domain  Drag and Drop to the another Domain Removing a Normal Server  You can remotely uninstall the ServerProtect 5 software  You can locally perform the uninstallation on that server Moving a Normal Server between IS  The original IS service should be stopped.  Go to Domains | Add a Normal Server  Select the Normal Server(s). The selected Normal server will now report to the new IS

Searching a Lost Normal Server

Deleting a Non-responding Normal Server

Configuring and Performing Task

ServerProtect Task Wizard

Creating a New Task How to do a scheduled scan? Equivalent Click this

Real time scan setting Demo Scan Now Demo Deploy Demo Purge Log Demo Export log Demo Print log Demo Run Statistics Demo Creating a New Task

Opening the Existing Task List Equivalent

Running an Existing Task Equivalent Perform Now

Modifying an Existing Task Click Modify

Modifying an Existing Task

Viewing an Existing Task Click View

Viewing an Existing Task

Removing (deleting) an Existing Task Click Remove

Configuring Virus Scanning

Actions Taken on Infected Files Click this

Configuring Virus Scanning Special Notes on Compressed File Scanning  The first layer filename of the infected compress file appears on the Log.  Take actions (Rename, Delete, Move) on the infected file from the Log.  To clean infection, you need to manually decompress and perform manual scan on it.

Scanning Profile Click this

Real-time Scanning

Configuring Virus Scanning

Defining Actions Against Viruses

Information for Novell Netware Users Scanning MAC Files

Manual Scanning (Scan Now)

Configuring a Manual Scan (Scan Now)

Configuring Manual Scan

Scheduled Scanning

Configuring a Scheduled Scan

Configuring Exclusion List

Directory Exclusion List How to configure directory exclusion list?

File Exclusion List

Virus Exclusion List

Configuring Deny Write List

Configuring Deny Write List - Folder How to configure NT Deny Write Directory List?

Configuring Deny Write List - File How to configure NT Deny Write file extensions?

Removing Deny Write List

Information for Novell Netware Users 2 Deny Write Options only Available for Netware Servers  User Management  If someone needs to update a program or make any changes to protected files/directories, you can give timed modify rights to him  Exception Settings  For NetWare servers, some files and directories in the Deny Write list may need to remain unprotected.

Configuring Notifications

Configuring Notification Standard Alert Outbreak Alert

Notification Events

Configuring Outbreak Alert

Setting Alert Methods

Configuring Alert Methods Message Box Alert How to configure Message Box?

Configuring Alert Methods Internet Mail ( ) Alert How to configure Alert?

Configuring Updates

How ServerProtect Performs Updates Management Console Sends command to IS Connect to Active Update Server to download updates Updates Save in IS NT Normal Servers Netware Normal Severs Deploys Internet

Viewing Current Version of Updates

Downloading Updates How to Download Update for IS (first time)

Configuring Download Settings From Internet From the Network

Configuring Download Settings

Checking for a successful update Check Management Console, if IS has the Newest Updates Version

Deploying Updates How to deploy Scan engine updates? How to deploy pattern updates? Check the component you want to deploy

Configuring a Scheduled Deployment Existing Task New Task

Checking for a successful deployment Check Management Console If Normal Server Has A Successful Deployment

Rolling-back the Previous Deployment Action Check the component you want to rollback

Viewing Scan Result and Log Files

Viewing Scan Results Real-time scan enabled Infected File found

Taking actions on infected files ServerProtect’s Recommendation Description on the Virus Found Details on the infected file found

Taking actions on infected files Click Purge Take Action

Viewing Logs Log Types Date Range Select Action to perform

Viewing Detailed Log Information Click Next or Previous to view other events Description in the event More information about the event

Viewing Deploy Logs Only Update Log Type is checked Notice that the dates are not in the 4-digit format. You can change the date format from the Control Panel

Viewing Scan Statistics Only Infections Log Type is checked Click the Statistics button

Thank you !!