Improving the I/T Workforce at the U.S. Department of the Treasury

February 1, 2001Dept. of Justice CIO Council2 U.S. Department of the Treasury Employs 9,300 I/T Employees -- 11% of I/T Workers GovernmentwideEmploys 9,300 I/T Employees -- 11% of I/T Workers Governmentwide Spends $2 Billion Per Year on I/TSpends $2 Billion Per Year on I/T Spends 16% of Operating Budget on I/TSpends 16% of Operating Budget on I/T

February 1, 2001Dept. of Justice CIO Council3 Clinger-Cohen Act of 1996 Requires that the CIO:Requires that the CIO: –Assess IRM Knowledge and Skill Needed By Agency Personnel –Evaluate Agency Executives and Managers –Improve Performance by Recruitment and Development –Report Progress Annually

February 1, 2001Dept. of Justice CIO Council4 U.S. Department of the Treasury Establish the ProgramEstablish the Program Take the PulseTake the Pulse Set GoalsSet Goals MeasureMeasure ImproveImprove

February 1, 2001Dept. of Justice CIO Council5 Establish the Program Lay out a Long Term VisionLay out a Long Term Vision Gain the Support of the Treasury CIO Council -- Create a Subcommittee on I/T SkillsGain the Support of the Treasury CIO Council -- Create a Subcommittee on I/T Skills Listen to NeedsListen to Needs

February 1, 2001Dept. of Justice CIO Council6 Take the Pulse Marketplace ReviewMarketplace Review Discussions with CIO’sDiscussions with CIO’s Statistical Analysis of WorkforceStatistical Analysis of Workforce

February 1, 2001Dept. of Justice CIO Council7 IT Job Growth Has Been Strong During the Past Decade % Employment Growth for Systems Analysts, Computer Engineers and Computer Scientist JobsVS. 12% Employment Growth for All Jobs!

February 1, 2001Dept. of Justice CIO Council8 CIO Perspective Mid-Management Role ChangesMid-Management Role Changes –More Emphasis on Project Management –More Emphasis on Contract Management Job Structures Out of DateJob Structures Out of Date Inadequate Investment in I/T SkillsInadequate Investment in I/T Skills Executive Succession a PriorityExecutive Succession a Priority

February 1, 2001Dept. of Justice CIO Council9 Treasury’s Workforce Picture 1999 Average Tech Employee is 44+Average Tech Employee is % of Tech Staff and 45% of Top Mgmt. Retirement Eligible within 5 years22% of Tech Staff and 45% of Top Mgmt. Retirement Eligible within 5 years External Hires Down from 2/3 to 1/8External Hires Down from 2/3 to 1/8 Turnover Rate = 6 to 9%Turnover Rate = 6 to 9%

February 1, 2001Dept. of Justice CIO Council10 Treaury’s Workforce Picture 2000 Update (10/ /99) IT Workforce Grew 5 Times Faster than the Overall Treasury WorkforceIT Workforce Grew 5 Times Faster than the Overall Treasury Workforce Average Age Increased from 44+ to 45+Average Age Increased from 44+ to % of IT Workforce Growth from Employees Over 5070% of IT Workforce Growth from Employees Over 50 77% of Hires from within the Federal Workforce77% of Hires from within the Federal Workforce

February 1, 2001Dept. of Justice CIO Council11 Set Goals Treasury CIO Council I/T Strategic PlanTreasury CIO Council I/T Strategic Plan –Improve Customer Service –Create Departmental Infrastructure: I/T ArchitectureI/T Architecture SecuritySecurity I/T Workforce DevelopmentI/T Workforce Development Shared ServicesShared Services Common ProcessesCommon Processes

February 1, 2001Dept. of Justice CIO Council12 Measure I/T Senior Management AssessmentI/T Senior Management Assessment –Department-wide –IRS Specific IRS Assessment of 7,000 I/T EmployeesIRS Assessment of 7,000 I/T Employees

February 1, 2001Dept. of Justice CIO Council13 Improve -- Removing Structural Barriers Address Compensation Structure through OPM and Independent Federal CIO Council InitiativesAddress Compensation Structure through OPM and Independent Federal CIO Council Initiatives Update Federal I/T Job DefinitionsUpdate Federal I/T Job Definitions Recognize Value of I/T Technical SkillsRecognize Value of I/T Technical Skills Competency-based approachCompetency-based approach

February 1, 2001Dept. of Justice CIO Council14 Improve -- Department Actions Improve Relationships with CustomersImprove Relationships with Customers Invest in LeadershipInvest in Leadership Invest in I/T StaffInvest in I/T Staff

February 1, 2001Dept. of Justice CIO Council15 Improve Relationships with Customers Treasury Executive Institute SeminarsTreasury Executive Institute Seminars –E-Commerce –I/T Security –Architecture and Capital Planning –Knowledge Management I/T for Non I/T Executives ProgramI/T for Non I/T Executives Program

February 1, 2001Dept. of Justice CIO Council16 Invest in Leadership DoD IRM College ProgramDoD IRM College Program –Growth from 80 to close to 300 in One Year Information Management ForumInformation Management Forum –Non-Federal Perspective on I/T Issues IRS IS Executive Readiness and SES Development ProgramIRS IS Executive Readiness and SES Development Program CIO Executive Potential ProgramCIO Executive Potential Program

February 1, 2001Dept. of Justice CIO Council17 Invest in I/T Staff Guideline to Bureaus to Invest a Minimum of 3% of I/T Salary Costs in I/T Staff Development by FY 2001Guideline to Bureaus to Invest a Minimum of 3% of I/T Salary Costs in I/T Staff Development by FY 2001 Established as Top USSS PriorityEstablished as Top USSS Priority Expanded Use of Training TechnologyExpanded Use of Training Technology

February 1, 2001Dept. of Justice CIO Council18 Issues Remaining Establishing Collaborative Strategies for Diverse BureausEstablishing Collaborative Strategies for Diverse Bureaus Moving Beyond Ad Hoc ResponsesMoving Beyond Ad Hoc Responses Institutionalizing Measurement and ProgressInstitutionalizing Measurement and Progress