Cloud and the K-12 Community

2 Cloud? What is the Cloud? XaaS: Software - SaaS Platform - PaaS Infrastructure - IaaS

3 I Hate the Cloud! Cloud offers less control Perceived security/privacy gaps ‘I Like to Build Things’ Cloud threatens headcount Multi vendor – expensive, hard to manage

It is not “all or nothing” It is not “one size fits all” Implementation should remain flexible and agile 4 Intelligent Adoption of the Cloud

5 Hybrid Solutions Drive Innovation Innovation Monitoring and Maintenance Deployment Pre-Systems Deployment Admin and maintenance activities 77% Innovation Monitoring and Maintenance Deployment Pre-Systems Deployment Admin and maintenance activities 50%

6 Cloud Services - Considerations FOOTPRINTSECURITYPERFORMANCE Physical Logical Past Issues IDS IPS Network Hardware Optimization Datacenters - Where are They? Can You Decide? Datacenter Tour Where Should They Be?

7 Cloud Services - Considerations RECOVERYCOMPLIANCESLA’S SLA’s to the School? Uptime Power Network Platforms What is Your Plan? RTO/RPO BC… Mission Critical Data HIPAA SSAE SOC 2 FERPA

8 Cloud Services - Considerations PRICE HIGH AVAILABILITY SUPPORT Price War Hidden Costs Billing Less expensive as adoption increases Online Tickets Phone Support Costs Load Balancing Redundancy In Place? Is it Critical?

9 Cloud Infrastructure Services The K-12 mandate is the education and preparation of students to contribute to the modern world, while conforming to a tight budget. Today’s K-12 is driven by IT; through its ability to deliver curricula, experience, and administrative services.

10 Privacy and Cloud Computing in K-12 Fordham University Study The key findings from the analysis are: 95% of districts rely on cloud services for a diverse range of functions including data mining related to student performance, support for classroom activities, student guidance, data hosting, as well as special services such as cafeteria payments and transportation planning. Cloud services are poorly understood, non-transparent, and weakly governed: only 25% of districts inform parents of their use of cloud services, 20% of districts fail to have policies governing the use of online services, and a sizeable plurality of districts have rampant gaps in their contract documentation, including missing privacy policies. Districts frequently surrender control of student information when using cloud services: fewer than 25% of the agreements specify the purpose for disclosures of student information, fewer than 7% of the contracts restrict the sale or marketing of student information by vendors, and many agreements allow vendors to change the terms.

11 Student Information Privacy Recommendations Fordham University Study / December 2013 Contractual language on data breach and how breaches are dealt with by vendor Vet vendors and users to ensure district policies are met Establish a CSO for larger districts Provide transparency on cloud usage FERPA Guidelines

12 Learning to Love the Cloud! Control what is important in your environment Comply with Security/Privacy requirements Enable users to excel Architect before carpenter Grow core competency PaaS options can provide elegant, affordable solutions

Mary Ehrsam Lead Government Account Manager or Mike Sasada Lead Government Account Manager or More Information Needed?

14 THANK YOU!