Q.18 Associate Rapporteur thashi@jp.fujitsu.com ITU Workshop on “Bridging the Standardization Gap” (Vientiane, Lao People’s Democratic Republic, 30-31 July 2012) ITU-T activities and  standards (L.1400, L.1410) on ICT and Climate Change L.1400: Overview and general principles of methodologies for assessing the environmental impact of ICT L.1410:Methodology for environmental impact assessment of information and communication technologies (ICT) goods, networks and services Takafumi Hashitani ITU-T Study Group 5, Q.18 Associate Rapporteur thashi@jp.fujitsu.com

Q18: Methodology of environmental impact assessment of ICT Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

Agenda Background Introduction The Life Cycle Analysis approach Recommendation L.1400 Overview and general principles Recommendation L.1410 ICT Goods, Networks and Services Recommendation L.1420 ICT in Organizations Recommendation L.1430 ICT Projects Recommendation L.1440 ICT in Cities Conclusions Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

Before Backgraund: My activity The installation of the solar photovoltaic system in my home. This short presentation will become help that clarifies why the methodology of an environmental assessment is necessary. The introduction of this part (8sheets) is not published in ITU WEB site. ☞ Please focus on the screen. Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

Agenda Background Introduction The Life Cycle Analysis approach Recommendation L.1400 Overview and general principles Recommendation L.1410 ICT Goods, Networks and Services Recommendation L.1420 ICT in Organizations Recommendation L.1430 ICT Projects Recommendation L.1440 ICT in Cities Conclusions Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

Current State of Global Warming  Compared to the end of the 20th century, the average global ground temperature in the 21st century is predicted to increase by about 1.8˚C(1.1-2.9˚C) in societies realizing both environment conservation and economic growth on a global scale, and by about 4.0˚C(2.4-6.4˚C) in societies realizing high economic growth while placing importance on fossil energy. Efforts to reduce greenhouse gases are being implemented worldwide to achieve the targets established for the Kyoto Protocol first commitment period (2008 to 2012). Elevated levels of world ground temperature （℃） <Increase in ground temperature (comparison with 1980 to 1999)> Year <Increase in annual average temperature in 21st century (comparison with 1980 to 1999)> (年) *Increases in 2090 to 2099 based on 1980 to 1999 Source: IPCC 4th evaluation report (Integrated report) (November 2007) Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

Global Warming Issues and ICT  ICT itself produces CO2 emissions through consumption of electric power to operate equipment / systems.  On the other hand, ICT usage can contribute to a reduction in CO2 emissions through a marked improvement in efficiency in regarding production, consumption, and business activities, also in traffic alternatives, and a reduction in traffic volume. Improvement of energy use efficiency Improved efficiency in production and consumption of products • ＩＴＳ(Intensive control of ETC, VICS, and traffic lights) • BEMS(Building energy management system) • HEMS(Household energy management system) General households • Supply chain management • e-publication and distribution • Paperless office Environmental measurement and predictions Reduced movement of people and products Production/ distribution/ transportation Offices/shops • Radar for measuring CO2 • Sensing network • Global simulator • Online shopping, online trading • Telework, TV conferencing • Music, video, and software distribution • e-application (tax declaration, online receipt) Use of ICT Contribute to tackling global warming issues by promoting spread of ICT use Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

ITU Kyoto Symposium on ICTs and Climate Change 1. Outline of the Symposium ・　Dates: April 14 to 15, 2008 ・　Venue: Kyoto International Conference Center ・　Organizers: MIC of Japan, ITU ・　Objective: In response to the UN secretary-general’s request that ITU, as the UN agency specializing in the 　　telecommunications sector, investigate how ICTs can be used to combat climate change, this symposium was organized to share understandings on the relationship between ICTs and climate change and discuss future ITU activities. ・　Participants: Approx. 220 representatives of the private sector, research institutes, international organizations and governments of 23 countries ・　Chairman: Mr. Takashi Hanazawa, Senior VP, Director, R&D Planning Dept, NTT 2. Summary of Chairman’s Report ・　The ICT sector produces some 2% of total CO2 emissions. The use of ICTs can help reduce the remaining 98% produced by other sectors. Furthermore, ICTs play a vital role in the monitoring of and adaptation to climate change. ・　Initiatives toward energy-saving for equipment and systems as well as initiatives for the best use of ICTs should be promoted. ・　Methodologies for evaluating CO2 emissions reductions through the use of ICT should be standardized. To conduct research for that purpose, a Focus Group open to non-members should be established. 3. ITU ・　The first Focus Group meeting concerning climate change was held on 1-3 September. Furthermore, plans for research on measures against climate change for the next study period (2009 to 2012) will be developed at WTSA-08 in Johannesburg in October.

Agenda Background Introduction The Life Cycle Analysis approach Recommendation L.1400 Overview and general principles Recommendation L.1410 ICT Goods, Networks and Services Recommendation L.1420 ICT in Organizations Recommendation L.1430 ICT Projects Recommendation L.1440 ICT in Cities Conclusions Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

Co-operations include on methodologies : ITU, The UN agency responsible for ICT 193 Member States and more than 700 Sector Members Co-operations include on methodologies : Introduction Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

ITU-T Study Group Environment and Climate Change Question on methodologies 3 recommendations published 3 recommendations under preparation L.1400 Overview and general principles http://www.itu.int/rec/T-REC-L.1400 L.1410 Environmental impact of ICT goods, networks and services http://www.itu.int/rec/T-REC-L.1410 L.1420 Environmental impact of ICT in organisations http://www.itu.int/rec/T-REC-L.1420 L.1430 Environmental impact of ICT projects (consent expected in 2012) L.1440 Environmental impact of ICT in cities (consent expected in 2013) L.1450 Environmental impact of ICT in countries (consent expected in 2013) Introduction Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

Agenda Background Introduction The Life Cycle Analysis approach Recommendation L.1400 Overview and general principles Recommendation L.1410 ICT Goods, Networks and Services Recommendation L.1420 ICT in Organizations Recommendation L.1430 ICT Projects Recommendation L.1440 ICT in Cities Conclusions Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

Environmental aspects of ICT The LCA approach Positive and Negative aspect on Environment Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

ICT Governor’s Meeting 2% The LCA aaproach CO2 emission Non-ICT 98% Source: Gartner/HP/McKinsey/WWF 14 Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

ICT Governor’s Meeting 2% The LCA aaproach CO2 emission Non-ICT 98% Source: Gartner/HP/McKinsey/WWF 15 Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

Reduce Environmental impact By ICT Reduction in movement of people and goods - Teleconferences - Reduction in volume of goods consumed - Electronic account settlement - The LCA aaproach Improve energy efficiency - ITS (Intelligent Transport Systems) - Effective use of space - Stock control - Vientiane, Lao People’s Democratic Republic, 30-31 July 2012 16

What is LCA? What is LCA for? The increased awareness of the importance of environmental protection, and the possible impacts associated with products, both manufactured and consumed, has increased interest in the development of methods to better understand and address these impacts. One of the techniques being developed for this purpose is life cycle assessment (LCA). LCA can assist in ⎯ identifying opportunities to improve the environmental performance of products at various points in their life cycle, ⎯ informing decision-makers in industry, government or non-government organizations (e.g. for the purpose of strategic planning, priority setting, product or process design or redesign), ⎯ the selection of relevant indicators of environmental performance, including measurement techniques, and ⎯ marketing (e.g. implementing an ecolabelling scheme, making an environmental claim, or producing an environmental product declaration). For practitioners of LCA, ISO 14044 details the requirements for conducting an LCA. The LCA approach Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

LCA Framework Direct applications of the results of LCA or LCI studies, i.e. the applications intended in the goal and scope definition of the LCA or LCI study, are depicted in this Figure The LCA approach Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

Benefits of an LCA approach To provide an assessment of the environmental impact of a product system as a basis for improving it To understand the relative importance of different life cycle stages /activities - where to put best efforts for improvement To monitor performance improvements over time The LCA approach RAW MATERIAL ACQUISITION PRODUCTION USE END OF LIFE Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

ISO has standardized the Life Cycle Assessment methodology with the publication in 2006 of 2 documents ISO 14040 “Environmental management- Life cycle assessment-Principles and framework” ISO 14044 ”Environmental management- Life –cycle assessment- Requirements and guidelines” The LCA approach Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

“LCA addresses potential environmental impact: Limitations of LCA “LCA addresses potential environmental impact: LCA does not predict absolute or precise environmental impacts due to the relative expression of potential impacts to a reference unit, the integration of environmental data over space and time, the inherent uncertainty in modeling environmental impacts, and the fact that some possible environmental impacts are clearly future impacts” The LCA approach ISO 14040: 2006 Section 4.3 Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

Agenda Background Introduction The Life Cycle Analysis approach Recommendation L.1400 Overview and general principles Recommendation L.1410 ICT Goods, Networks and Services Recommendation L.1420 ICT in Organizations Recommendation L.1430 ICT Projects Recommendation L.1440 ICT in Cities Conclusions L.1400: Overview and general principles of methodologies for assessing the environmental impact of ICT Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

L.1400 Overview and general principles L.1400 purpose The Recommendation ITU-T L.1400 presents general principles on assessing the environmental impact of information and communication technologies (ICT) and outlines the different methodologies that are being developed: • Assessment of the environmental impact of ICT goods, networks, and services • Assessment of the environmental impact of ICT in organizations • Assessment of the environmental impact of ICT projects • Assessment of the environmental impact of ICT in cities • Assessment of the environmental impact of ICT in countries or group of countries. L.1400 Overview and general principles Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

L.1400 : Environmental impact categories The following categories of environmental impacts are commonly assessed: • Global warming potential or greenhouse gas (GHG) emissions • Energy consumption • Raw material depletion • Water depletion • Ozone depletion • Air toxic emissions • Photochemical ozone creation • Air acidification • Water eutrophication • Water toxic emissions • Hazardous waste generation L.1400 Overview and general principles The series of ITU-T Recommendations on methodology will focus on both Greenhouse gas emissions and Energy consumption . Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

L.1400 : Energy consumption and GHG emissions The series of ITU-T Recommendations on methodology focus, for their first versions, on both energy consumption and greenhouse gas emissions. This selection has been carried out in the context of two key concern areas: • Oil production peak: an important number of experts consider that we are approaching a peak or rather a wavy plateau in the world's conventional oil production. After this period, which could start before 2020, the world's conventional oil production will decrease. It is expected that the price of energy will rise and security of supply will get harder in that context. • Climate Change due to human activities: the IPCC (Intergovernmental Panel on Climate Change) considers that the impact of anthropogenic greenhouse gas on the Earth's climate change is very likely. L.1400 Overview and general principles Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

L.1400 : General principles to follow (1/2) Assessment of environmental impacts should be performed on a full life-cycle perspective for goods, networks and services Boundaries should be selected, quoted, documented and made available for verification Quantification methodologies should be selected, quoted, documented and made available for verification L.1400 Overview and general principles Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

L.1400 : General principles to follow (2/2) Reliable data should be researched. Used data should be quoted, documented and made available for verification Bias and uncertainties should be documented and reduced as far as it is practicable It should be noted that results of assessments may vary significantly depending upon the selection of boundaries, the quantification methodologies selected and data used L.1400 Overview and general principles Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

Agenda Background Introduction The Life Cycle Analysis approach Recommendation L.1400 Overview and general principles Recommendation L.1410 ICT Goods, Networks and Services Recommendation L.1420 ICT in Organizations Recommendation L.1430 ICT Projects Recommendation L.1440 ICT in Cities Conclusions L.1410:Methodology for environmental impact assessment of information and communication technologies (ICT) goods, networks and services Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

L.1410 ICT Goods, Networks and Services Impact of Goods, Networks and Services L.1410 : What is it ? What is it for ? It is a Recommendation that complements ISO 14040 and ISO 14044 and provides guidance on how to assess environmental impacts of ICT Goods, Networks and Services It has been built with a large number of representatives from the ICT sector and governments. It has been built to be consistent with EC/JRC, ETSI, IEC and GHG Protocol ICT supplement initiatives There are 2 Parts in the Recommendation: Part I : ICT Lifecycle assessment: framework and guidance Part II : Comparative analysis between ICT and baseline scenario : framework and guidance The 2 Parts describe clear steps to follow in order to assess environmental impacts over the entire life cycle This helps identify what are the major activities and life cycle stages impacting the environment, design and prepare action plans and prioritize actions This helps identify risks, save costs and develop new opportunities L.1410 ICT Goods, Networks and Services Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

L.1410 ICT Goods, Networks and Services L.1410 Part I Relationship between methodologies of LCA for ICT Good Networks and services ICT Networks are composed of ICT goods and ICT services utilize ICT networks: ICT Goods are the basis for the methodologies for ICT networks and ICT services. L.1410 ICT Goods, Networks and Services Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

L.1410 Part I: What are the steps to follow? General requirements Goal and scope definition Life Cycle Inventory Functional unit definition Data collection Data calculation System boundaries definition Allocation procedure Life Cycle impact assessment Cut-off rules Data quality requirements Life cycle interpretation Reporting L.1410 ICT Goods, Networks and Services Refer in detail: Information and Training Session on ITU Methodologies for Assessing the Environmental Impact of ICT http://www.itu.int/en/ITU-T/Workshops-and-Seminars/ITS/201204/Pages/programme.aspx Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

L.1410 Part I Reporting : example L.1410 ICT Goods, Networks and Services Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

L.1410 Part I Reporting : example L.1410 ICT Goods, Networks and Services Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

L. 1410 Part II : key principles There are two target systems for comparative analysis Comparison between a reference product system and an ICT service e.g. travel to a face to face meeting (flight, train, car, hotel stays) versus the use of a Video conferencing service Comparison between two ICT goods or two ICT networks or two ICT services e.g. an old data centre compared to a “Green” efficient one Key principles : Systems must be compared using the same functional unit and equivalent methodological considerations, such as system boundary, data quality, allocation procedures and cut off rules (if applied) In a comparative analysis what one is seeking to capture is the difference between the two systems rather than the magnitude of both L.1410 ICT Goods, Networks and Services Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

L.1410 Part II : What are the steps to follow ? General requirements Data quality requirements Goal and scope definition Life Cycle Inventory Functional unit in the case of comparison Life Cycle impact assessment Life cycle interpretation System boundaries definition Reporting Cut-off rules L.1410 ICT Goods, Networks and Services N.b. For Part II which is a comparative analysis between an ICT system and a reference product system the above steps need to be carried out on BOTH the ICT system and the reference product system Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

Comparison categories L.1410 ICT Goods, Networks and Services EI: Environmental impact Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

L. 1410 Part II, example of reporting L.1410 ICT Goods, Networks and Services Example of comparative evaluation between ICT and reference product system with categories of life cycle stages. Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

Pilot Telemedicine Project (in Laos) Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

Before implementation Pilot Telemedicine Project (in Laos) Remote medical diagnosis saves CO2 emitted by transporting patients After implementation Before implementation Implementation of ICT ■ It was necessary to move patients 434km by air. * About 180 patients/year CO2 was reduced by 16.5 tons/year mainly energy used to transport patients ・ Removed burden of transport costs from patients. ・ Reduced personnel costs and work time of medical treatment personnel. ・ Lowered burden on medical staff at both locations. ・ Improved quality and efficiency of medical treatment services. Copyright 2011 FUJITSU LIMITED Vientiane, Lao People’s Democratic Republic, 30-31 July 2012 39

CO2 emissions at each term Details CO2 emissions at each term Term Before After (-) Saving (+) Impact Travel - Transportation of patients - Business trip of physicians and nurses 49.1 32.1 -17.0 Person-Hour - Diagnosis for patients - Trainings and information exchange 5.1 4.4 -0.7 Office space for ICT equip. - Facility energy for ICT equip. 0.0 0.1 +0.1 Power consumption of ICT -Power consumption installed ICT equip. Data communication - Consulting and information exchange on internet. - Reporting the state of patients by telephone 1.0 +1.0 Total 54.2 37.7 -16.5 [t-CO2/year] Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

Result CO2 Savings 16.5 t-CO2/year (- 30%) before after -16.5 t-CO2 Travel Person-Hour Power consumption of ICT Data communication -16.5 t-CO2 (- 30 %) 54.2 t-CO2 １００％ 9.4 % 90.6 % ８０％ 37.8 t-CO2 1.9 % 0.3 % ６０％ 8.2 % 59.3 % ４０％ ２０％ ０％ before after ＜Study Case＞ ・Round trip distance from Luang Prabang to Vientiane ：434km ・Treated Patients :15 [person/month]*12[month/year]＝180 [person/year] ・Business trip :10 [person/month]*12[month/year]＝120 [person/year] Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

Agenda Background Introduction The Life Cycle Analysis approach Recommendation L.1400 Overview and general principles Recommendation L.1410 ICT Goods, Networks and Services Recommendation L.1420 ICT in Organizations Recommendation L.1430 ICT Projects Recommendation L.1440 ICT in Cities Conclusions Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

Impact of organizations What is Recommendation L.1420 ? What is it for? It is a Recommendation that provides guidance on how to assess environmental impacts of ICT in organizations. It has been built with a large number of representatives from the ICT sector and governments. It deals with energy consumption and GHG emissions. It is in line with widely used international voluntary measuring and reporting schemes. It complements ISO 14064-1 and the GHG Protocol. This Recommendation covers: The assessment of the life cycle environmental impact of ICT Goods, Networks and Services used by an organization (“Non-ICT organizations”) The assessment of the environmental impact of an ICT organization (“ICT organizations”) The reporting of these impacts to ensure fair and transparent communications L.1420 ICT in Organizations Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

L.1420 : Scope The assessment of the environmental impact of an ICT organization. An ICT organization is an organization, the core activity of which is directly related to the design, production, promotion, sales or maintenance of ICT goods, networks or services. The assessment of the life cycle environmental impact of ICT Goods, Networks and Services used by an non-ICT organization . Other organizations The interpretation of these impacts and their fair and transparent reporting Documentation is required This Recommendation does not address rebound effects Rebound effects are still under study L.1420 ICT in Organizations Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

L.1420 : Scope (continued) The Recommendation covers the 3 following scopes: Scope 1 (Direct emissions): Activities owned or controlled by your organization that release emissions straight into the atmosphere. Examples of scope 1 emissions include emissions from combustion in owned or controlled boilers, furnaces, vehicles. Scope 2 (Energy indirect): Emissions being released into the atmosphere associated with your consumption of purchased electricity, heat, steam and cooling. These are indirect emissions that are a consequence of your organization's activities but which occur at sources you do not own or control. Scope 3 (Other indirect): Emissions that are a consequence of your actions, which occur at sources which you do not own or control and which are not classed as scope 2 emissions. Examples of scope 3 emissions are business travel by means not owned or controlled by your organization, waste disposal, or purchased materials. Assessment and reporting for scope 1 and scope 2 emissions are mandatory. Assessment and reporting for scope 3 emissions are optional. L.1420 ICT in Organizations Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

Agenda Background Introduction The Life Cycle Analysis approach Recommendation L.1400 Overview and general principles Recommendation L.1410 ICT Goods, Networks and Services Recommendation L.1420 ICT in Organizations Recommendation L.1430 ICT Projects Recommendation L.1440 ICT in Cities Conclusions Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

Impact of ICT projects in cities L. ICT projects (to become L Impact of ICT projects in cities L.ICT projects (to become L.1430), under preparation This Recommendation will specify principles, requirements and methods in order to quantify, monitor and report GHG emission reductions, energy consumption savings, energy efficiency improvements resulting from ICT projects, in complement to ISO 14064-2 and GHG Protocol. It is built with a large number of representatives from the ICT sector and governments and in relationship with the UNFCCC. It is expected that L.1430 will provide requirements and guidance for : planning an ICT project and its baseline scenario; identifying and selecting GHG sources, sinks and storages relevant to the ICT project and baseline scenario; identifying and selecting energy consumption sources, generators and storages relevant to the ICT project and baseline scenario; managing data quality; monitoring, quantifying, documenting and reporting ICT project performance; and validating and/or verifying the ICT project plan or report. L.1430 ICT Projects Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

Examples of ICT projects This Recommendation could for example be used for the following type of projects : Real Time Navigation systems Creation of Datacenters Smart buildings Smart grid Smart mobility Creation of new connected work places Remote public services with videoconferencing Connected hospital … L.1420 Organisations Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

Agenda Background Introduction The Life Cycle Analysis Approach Recommendation L.1400 Overview and general principles Recommendation L.1410 ICT Goods, Networks and Services Recommendation L.1420 ICT in Organizations Recommendation L.1430 ICT Projects Recommendation L.1440 ICT in Cities Conclusions Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

L.ICT in cities (to become L.1440), under preparation This Recommendation will present general principles on how to evaluate the environmental impact of Information communication technologies (ICT) in cities, or other urban areas with a focus on greenhouse gas (GHG) emissions It is built with a large number of representatives from the ICT sector and governments and in relationship with UNEP and UN-HABITAT. Your participation is welcome ! It is expected that L.1440 will cover the following aspects : aggregation of impacts at cities level of ICT goods, networks and services aggregation of impacts at cities level of ICT in organizations Impacts of ICT projects in cities, for instance in the construction sector, the energy sector, the transport sector L.1440 will in particular cover how to assess the impacts of the use of ICT in cities to reduce the GHG emissions of other sectors L.1440 ICT in cities Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

Agenda Background Introduction The Life Cycle Analysis approach Recommendation L.1400 Overview and general principles Recommendation L.1410 ICT Goods, Networks and Services Recommendation L.1420 ICT in Organizations Recommendation L.1430 ICT Projects Recommendation L.1440 ICT in Cities Conclusions Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

Conclusions The Life Cycle Analysis approach allows to : To understand the relative importance of different life cycle stages and where to put best efforts for improvement To monitor performance improvements over time ITU-T Recommendation L.1410 and Recommendation L.1420 are available for free They cover the assessment of ICT Goods, Networks and Services and the assessment of ICT in organizations Suggestions for improvements are welcome ITU-T Recommendations L.ICT projects and L.ICT in cities are under development Suggestions and contributions are welcome Next meeting to discuss contributions is expected to take place in Geneva on October 8-12, 2012 Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

Thank you ! Jean-Manuel Canet, Rapporteur Question on methodologies, ITU-T SG 5 Orange Consulting jean-manuel.canet@orange.com Takafumi Hashitani, Associate Rapporteur Fujitsu thashi@jp.fujitsu.com http://www.itu.int/ITU-T/climatechange/ Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

References Following references were presented by MIC (Ministry of Internal Affairs and Communications ) in Japan before L.1410 published. Although these may be necessary to re-evaluation in accordance with L.1410, as good examples, will be posted for reference. Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

Vientiane, Lao People’s Democratic Republic, 30-31 July 2012

Vientiane, Lao People’s Democratic Republic, 30-31 July 2012