Curriculum Review LOG 102 “Fundamentals of Systems Sustainment Management” Life Cycle Logistics (LCL) Functional Integrated Product Team (FIPT) 19 OCT 12 Douglas Killey Performance Learning Director, Sustainment Defense Acquisition University

Discussion Topics Curriculum-Competency Crosswalk Course Description Key Personnel Metrics That Matter (MtM) / Throughput / Demographics Structure & Format PLD Assessment Course TLOs

LOG 102 Key Personnel Course Manager Bill Conroy - DAU Mid-Atlantic Region Course Manager Regional Representatives (CMRR) Capital and Northeast: Brian Blanchfield West: Greg Schlauch Midwest: Gil Torres South: Hal Ernest Mid-Atlantic: Bill Conroy (CM) LCIC Instructional Systems Specialist James McDaniel LCIC Performance Learning Director (PLD) Douglas Killey LCIC Director for Logistics and Sustainment Bill Kobren

LOG 102 Course Description “ … recognizes the role of the life cycle logistician during sustainment phase of a weapon system’s life cycle.” LCL Level I Certification Online Course: 23 modules / ~26 Hours / 60 Days for Completion Objectives: Identify concepts, policies, and practices of logistics/supply chain management as they apply to new and legacy systems during the sustainment phase of their life cycle, and Identify the best practices in developing and implementing performance-based support. Target Audience: Entry level logisticians with 6-12 months experience in an acquisition or sustainment organization; Systems Engineers, Configuration Managers, Program Managers, others involved in development of systems and Life Cycle Support. Prerequisite: ACQ 101, Fundamentals of Systems Acquisition Management

LCL Competency – DAU Curriculum Crosswalk Course LOG 101 102 103 200 201 204 206 211 LOG 215 235 340 350 365 Logistics Design Influence   Integrated Logistics Support (ILS) Planning Product Support and Sustainment Configuration Management Reliability & Maintainability Analysis Technical/ Product Data Management Supportability Analysis Part of Core+ for Production, Quality & Manufacturing (PQM) Level I DAWIA certification Part of Core cert standard for SPRDE: Systems Planning, Research, Development and Engineering: Program Systems Engineering Principal course that addresses the competency New course in development/planning Courses where the competency is a major learning point

Current Status Status update Course is current with 5000.02, etc. Current baseline version deployed OCT 2009 Reviewed/updated again NOV 2010 Programming updated with new authoring software Assessments Course function Converted to ‘Composica’ AUG 2012

Terminal Learning Objective (TLO) TLOs – Modules 1 - 6 Module/Title Terminal Learning Objective (TLO) Module 1. Enterprise Business Environment: DoD Logistics Organizations Identify the organizations responsible for the logistics mission in DoD. Module 2. Enterprise Business Environment: Policy, Concepts, and Direction Identify the major policies, concepts and guiding directions that are expected to shape the DoD logistics process for the foreseeable future. Module 3. Logistics Financial Management Given significant issues associated with funding support for weapons systems, equipment, or forces, identify the policies and procedures governing the justification, approval, and execution of support funding. Module 4. Supply Chain Management Concepts Describe Supply Chain Management (SCM) concept and evolution. Module 5. Supply Chain Management Definitions and Perspectives Recognize the definitions of SCM and the different perspectives of how SCM can be viewed. Module 6. Supply Chain Structure and Strategy Given the performance objectives of alternative supply chain strategies and the key elements that drive supply chain performance, recognize the effects of product demand and material supply approaches in selecting the appropriate supply chain strategy to meet performance objectives. 7

Terminal Learning Objective (TLO) TLOs – Modules 7 - 11 Module/Title Terminal Learning Objective (TLO) Module 7. Supply Chain Operational Reference (SCOR) Model Structure Given the SCOR model (Plan, Source, Make/Repair, Deliver, and Return), identify the reasons for business reference models and the major supply chain management processes in terms of the SCOR model. Module 8. Planning Supply Chain Identify the planning elements and best commercial practices of supply chain management. Module 9. Planning Inventory Identify materiel requirements concepts and materiel retention issues, recognizing the need to plan for inventory control in uncertain environments Module 10. Supplier Sourcing Identify the key elements in the development of a sourcing strategy, effectively implementing the strategy, and key current best commercial sourcing management practices. Module 11. Performance Based Logistics Identify the role PBL plays in transforming the sustainment process to improve future logistics support of the DoD warfighter. 8

Terminal Learning Objective (TLO) TLOs – Modules 12 - 17 Module/Title Terminal Learning Objective (TLO) Module 12. Maintenance Role in The Supply Chain Describe the role of the maintenance/repair process in the DoD supply chain. Module 13. Public-Private Partnering Identify the potential role of Public-Private Partnering for depot maintenance and other logistics support in a Performance-based logistics environment. Module 14. Maintenance-Supply Interface Given the description of interfaces between supply and maintenance functions in the DoD supply chain, recognize the major process relationships essential for effective and efficient logistics support Module 15. Field Level Maintenance Identify the policies and processes that differentiate these tasks from maintenance tasks performed at a depot. Module 16. Deliver: Order Processing Given the impact of new information management concepts and enabling technologies, define the functions of order fulfillment within the supply chain, and the issues and solutions that are available. Module 17. Deliver: End-To-End Distribution Identify the range of alternatives in order fulfillment, transport services network design, and distribution. 9

Terminal Learning Objective (TLO) TLOs – Modules 18 - 21 Module/Title Terminal Learning Objective (TLO) Module 18. Logistics Data Management State the considerations that PMs and logisticians must understand and address to achieve the best support outcomes for logistics customers and stakeholders? Module 19. Enabling Technologies Given the broad range of technology enablers with potential DoD application, describe representative data collection, information and communication technologies and their role in facilitating the purchasing, movement, repair and storage of material. Module 20. Supply Chain Performance Given a description of the sources and importance of supply chain information and measurement systems, identify key metrics that permit tracking and management of supply chain performance. Module 21. Supply Chain Quality Management Given the requirement to implement supply chain management as part of DoD’s transformation initiative, identify the concepts and current practices of supply chain quality management. Identify key metrics that permit tracking and management of supply chain performance. Identify the concepts and current practices of supply chain quality management. 10

Terminal Learning Objective (TLO) TLOs – Modules 22 - 23 Module/Title Terminal Learning Objective (TLO) Module 22. Environmental Considerations Given key environmental policy and regulatory drivers, identify and understand environmentally related requirements, implications, and impacts on the DoD logistics process. Module 23. Life Cycle Management Given the significant policy and technical requirements associated with the logistics support of a weapon system, identify the major stages of the life cycle and describe the related logistics sustainment considerations. 11

Graduate Throughput Number of Graduates Fiscal Year

LOG 102 Demographics LOG 102 FY 08 FY 09 FY 10 FY 11 FY 12 Graduates 4,161 5,051 5490 4236 4622 Army 1,580 1,862 2,060 1639 1631 Air Force 760 927 1,089 904 1086 DoN 850 989 1,093 733 859 Industry 698 925 880 545 488 Other DoD 185 254 286 344 447 All Others 88 94 82 71 111

LOG 102 Metrics That Matter Question Categories FY08 FY09 FY10 FY11 FY12 Courseware n=2,774 n=3,765 n=2,796 n=1,606 n=1,429 Online Delivery n=2,773 n=3,766 n=2,797 n=1,600 n=1,425 Learning Effectiveness n=2,767 n=3,744 n=1,584 n=1,412 Job Impact n=2,778 n=3760 n=2,793 n=1,596 n=1,422 5.89 5.90 5.87 5.90 5.73 5.90 5.77 5.91 5.88 5.91 5.83 5.83 5.81 5.78 5.52 LEARNING EFFECTIVENESS: Course too long, "too many modules, etc." - Course was structured IRT FIPT competencies; - Lessons being too long, combining the modules? Download ref material to PDF document. Lessons are available. Overall course is not. Dead links were corrected, with couple minor exceptions still IW. Web sites do change, We’ll continue to watch. Outdated references. References scrub for currency now IW. Few comments re lesson introductions being "silly“, non-value added – eg, news interview with the builder of Stonehenge (Others liked it) 6. Minor - couple of comments regarding spelling errors (i.e. MTBF as MBTF), missing comma, etc  JOB IMPACT: 1. Vast majority of students were outside of the logistics sustainment and supply chain management job specialty; 4,622 course graduates during FY-12 - - Only about 14-16% were in some sort of log/log sustainment related billet. 5.76 5.72 5.72 5.74 5.53 0 5.24 5.25 5.59 5.6 7.0

91% would recommend the course to their colleagues LOG 102 Student Info Throughput is ~70% civilian, ~20% military, ~ 10% Industry 55% ACDU are commissioned, 54% civ are GS-12 or higher BUS ~7%, CON ~7%, LCL ~16%, PM ~8%, E&T ~23% 32% had less than 5 years experience, 24% had 6-15 years, but almost 1/3 had over 15 years experience 64% take the course to satisfy DAWIA/primary career field requirements, ~ 30% for alternate career field cert or general interest. 85% completed the course on schedule, ~20% took the course at home Over 50% felt this training content to be critical to job performance, and that it would impact their effectiveness, productivity and work quality 96% felt the stated course objectives were appropriate and met through the courseware 91% would recommend the course to their colleagues

LOG 102 STUDENT COMMENTS The Good The Slightly Less Good, But Useful As a maintainer, knowing the supply system functions and programmatics is essential Interesting and easy to follow Great overview Environmental compliance info critical to those without extensive experience Excellent and challenging if you really do it; good overview of how the system should work Good review of the more detailed, in-depth knowledge I gained in graduate school, with my Master’s in Logistics; some of that info updated me. Solid, basic class for understanding Logistics The Slightly Less Good, But Useful Mandatory training at my command, but most doesn’t apply to my current duties Some of the links don’t Don’t test, we are grownups; 100% requirement detracts from the learning Should be a classroom course, don’t like online courses Too long, too much information; bandwidth is an issue Tests are terrible, some of the quiz questions are questionable Shorten the waiting time for Help Desk

Course Manager / PLD Assessment Course is successful and overall well regarded MTMs following the trend Throughput and Demographics balanced Gateway into Life Cycle Logistics for other Career Fields Strengthens LCL foundation for other LCL courses LOG 206, Intermediate Systems Sustainment Management LOG 340, Performance-Based Life Cycle Product Support LOG 350, Enterprise Life Cycle Logistics Management DAU Section and Instructor capacity adequate Short term plan: Scrub course material for outdated refs, typo's/spelling, and monitor web links - CM/PLD correct based on Composica ROE   Mid-term plan: 1. Incorporate Will Cost-Should Cost, Better Buying Power Initiative (BBPI) tenants into the course curriculum (Module 3, Logistics Financial Management) after release of BBPI Phase II in keeping with DAU's strategic planning initiative.  

Questions…?