© 2005 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.

► Microsoft has 10 offices across Canada ► Halifax ► Quebec City ► Montreal ► Ottawa ► Toronto ► Mississauga (Headquarters) ► Winnipeg ► Edmonton ► Calgary ► Vancouver ► Microsoft has office headquarters in 76 countries world wide. Our Presence…

Did You Know…. ► Microsoft has 89,000+ Mailboxes hosted in 7 consolidated sites world- wide ► At Microsoft, 3,800,000+ s are sent and received from the internet each day ► 6,700,000+ s are sent and received by the corporate infrastructure each day

► Microsoft Canada is proud to have strong relationships with more than: ► 1,000 Microsoft Certified Partners, including 50 Gold Certified Partners, ► 2,000 Value Added Resellers ► 2,600 System Builders Our Relationships…

Our Reputation in Canada… ► In a 2003 KPMG/Ipsos-Reid study, Canadian CEOs voted Microsoft one of the 25 most respected Canadian corporations, with Microsoft Canada ranking 4th in innovation and product/service development.

Our Reputation in Canada… ► In January 2005, Microsoft Canada was voted one of Canada’s Top 50 Corporations by the Globe and Mail.

Our Reputation in Canada… ► Microsoft Canada was one of the best places to work in 2003, according to the 2004 list of the 50 Best Employers in Canada, as conducted by the Globe and Mail’s Report on Business (ROB) Magazine and Hewitt Associates. Microsoft Canada was ranked 11th out of the more than 1000 companies that participated in the poll.

Our Commitment… ► Corporations have a responsibility to help cultivate new ideas and products that will help improve productivity. ► Microsoft Corporation is one of the leaders in the industry in its commitment to Research and Development. As of September 2004, Microsoft spends nearly $7 billion annually in Research and Development worldwide.

In the Community… ► Microsoft Canada is committed to helping Canadian children realize their potential through various community programs.

Think Canadian… ► Remember that Canadian specific content regarding the Microsoft Canada Partner Program is available at:

Are you taking advantage of… Business Critical Phone Support ► During critical “business down” situations or LAN outages, you can receive telephone based support ► Available 24 hrs/day, 7 days/week ► Call ► Call (French)

Are you taking advantage of… Microsoft Resource Directory ► Search engine for customers ► All Partners can be listed in and search the directory ►

Did you know… ► 96% of Microsoft’s revenue comes from Microsoft Technology Partners

Are you taking advantage of… Pre-sales Technical Support ► Unlimited telephone based assistance ► Available to Gold and Certified Partners ► Call , option 4 ► (French) ►

Are you taking advantage of… Partner Logo Builder ► Build customized logos that include your certification and up to 4 competencies ► Available to Gold and Certified Partners ►

Have you seen the field guide to the Microsoft Partner Program? ► See more at

Are you taking advantage of… Technical Demonstration Toolkit ► 66 Microsoft solutions and software demonstrations including: ► Microsoft Windows XP, the Microsoft Office System, SQL Server, Exchange Server, SharePoint Portal Server, and more ► Available to Gold and Certified Partners ►

Did you know… ► There are over organizations in the Microsoft Partner Program in Canada ► Of which over are at the Gold and Certified level

Are you taking advantage of… Customer Satisfaction Tool ► Allows you to measure customer satisfaction with partner services and solutions ► Earn partner points! ► Available to Gold and Certified Partners ►

Are you taking advantage of… Impact Awards ► Recognizes excellence across Canadian resellers and solution providers ► Nominations can be submitted by any Microsoft Partner ►

► I Can is a community-based program designed to help empower Canadian children, youth and their families through technology, learning, and community. ► Over 260,000 children and youth were assisted through I Can community programs since 2002.

► In addition to financial support, Microsoft provides software and services, as well as volunteer support by Microsoft Canada employees.

We volunteer…. We volunteer…. ► Microsoft’s employee volunteer program allows Microsoft Canada employees to volunteer in their community during regular work hours. Each employee is encouraged to take 5 days or 40 hours a year to volunteer in the community.

► As a company that believes in innovation and vision, we understand we have a responsibility to inspire children and youth to realize their potential. ► With this in mind, we have developed relationships with a number of grass root community organizations across the country.

The Boys and Girls Clubs of Canada ► The Boys and Girls Clubs of Canada is the national charity for Microsoft Canada ► In 2004, the Boys and Girls Clubs of Canada were the first Canadian organization to receive a Microsoft Unlimited Potential (UP) grant, a new global initiative aimed at providing technology skills to under-privileged youth through community-based technology learning centers. ► In cash and software, the Boys and Girls Clubs received a $1.75 million donation, which will be used to provide training for more than 200,000 children over the next three years.

► In August 2002, Microsoft & Bill Gates were awarded the Louis Braille Gold Medal for the contribution to the development of the Children’s Discovery Portal. Canadian National Institute for the Blind ► The Children’s Discovery Portal is the world’s first Internet portal for children who are blind and visually impaired. ► The portal is part of Microsoft Canada’s $2.5 million commitment to the CNIB’s campaign to digitize it’s library.

Be Web Aware ► Microsoft Canada launched the “Be Web Aware” campaign in 2004 in partnership with Bell Canada and Media Awareness Network. ► “Be Web Aware” is a national, bilingual public education program on Internet safety to ensure young Canadians benefit from the Internet, while being safe and responsible in their online activities.

Some of our other Community Partners… ► Children’s Aid Society – Windows of Opportunity ► Tim Horton – Onondaga Farm ► United Way Campaign ► Canadian Centre of Philanthropy – Imagine, A Caring Company ► Computers for Schools ► Children's Hospital of Eastern Ontario (CHEO) ► reBoot Canada

Our Partners and Customers… ► We want to make you proud to be a Microsoft customer, and we are committed to partnering with you to help your organization realize it’s potential. Thank You