15-16 June, 2009 ENQA Seminar Internal Quality Assurance Facing common challenges by Prof. Nadia Badrawi President of the Arab Network for Quality Assurance in Higher Education (ANQAHE) Netherland Vlaamse Accreditatieorganisatie (NVAO) European Association for Quality Assurance in Higher Education (ENQA)

Outline Background of ANQAHE Condition of EQAAs in the Arab Region Situation of Internal Quality Assurance for EQAAs Challenges in the Arab region to Develop IQA for EQAAs How ENQA Can Support the Challenges? ENQA, La Hague June, 2009

Background of ANQAHE ANQAHE is an independent, non- profit, non-governmental organization Established in June, 2007 It includes ten full and one associated members which constitute 50% of the Arab countries ENQA, La Hague June, 2009

Members of ANQAHE March, 2009

ANQAHE Scoping Study a survey to map out the situation of the individual EQAAs in the Arab region against international good practices was done in March, 2009 Funded by a World Bank/ UNESCO development Grant (GIQAC). ENQA, La Hague June, 2009

Governance of EQAAs in the Arab Region 85% of EQAAs are quasi governmental Established by royal or presidential decree (38%),ministerial decree 23% by law 23% Report to president or king or Prime Minister of the countries in 53% and to the ministers of HE in the 38% ENQA, La Hague June, 2009

Resources of EQAAs in the Arab Region Funded by government in 69% Fees from HEIs Donor agencies(one) ENQA, La Hague June, 2009

Quality Assurance Framework Mission statement The process include External review to HEIs All of them provide program accreditation Institutional accreditation, quality enhancement and quality auditing ENQA, La Hague June, 2009

Quality Assurance Framework (cont) Include both private and public HEIs using the same standards and criteria Covered vocational education only in 28% Accreditation is mandatory for HEIs in 69.2% ENQA, La Hague June, 2009

Standards and Criteria for Accreditation Developed by EQAAs using national experts in 70% and other stakeholders in 30% Standards are subjected to international external reviewers in 38% ENQA, La Hague June, 2009

External Quality Assurance Process All countries that established an EQAAs are using the SED as a prerequisite for accreditation or auditing process Accreditation or Auditing process in most of them include site visit by a review panel ENQA, La Hague June, 2009

External Quality Assurance Process (cont) Decision of the outcome of the site visit is made by EQAAs in 76.9% Conflict of interest policies for reviewers is present in 59% ENQA, La Hague June, 2009

Appeal and Follow Up Mechanism 70 % of EQAAS have an appeal mechanism 92% require from HEIs to submit a follow up reports after the review report ENQA, La Hague June, 2009

Transparency 84.6% disseminate policies and procedures through printed publication 76.9% on website ENQA, La Hague June, 2009

Disclosure of Review Report 15.4% made all the report public 46.2% made the formal status and final decision public 7.7% the report is confidential ENQA, La Hague June, 2009

Situation of Internal Quality Assurance for EQAAs There is common misunderstanding of the concept of IQA The culture is lacking Out of the 10 countries that have EQAAs only one is in the process of implementing a system for IQA and EQA ENQA, La Hague June, 2009

Situation of Internal Quality Assurance for EQAAs (cont) Most EQAAs have a lot of information but might need more quality in documentation Some of them include in their organization chart a unit for IQA but mostly non functioning Most of the EQAAs are willing to develop a code of practice or a system for IQA ENQA, La Hague June, 2009

Questions? How are we going to overcome resistance? What kind of resources we would need? How can we solicit the EQAAs support and advocacy? How are we going to measure the success of this process ENQA, La Hague June, 2009

Challenges in the Arab region to Develop IQA for EQAAs The diversity of EQAAs in the region Awareness plan to develop the culture of IQA Choose a model for IQA for agencies Develop a system that will be sustainable and efficient Capacity building for EQAAs ENQA, La Hague June, 2009

Challenges in the Arab region to Develop IQA for EQAAs (cont) Develop an implementing plan including PI from the start Develop guidelines conforming with the Arab culture and compliant with international standards Motivate the Arab EQAAs to invite external European reviewers ENQA, La Hague June, 2009

Models for IQA System INQAAHE ENQA UNESCO New model ENQA, La Hague June, 2009

How ENQA Can Support the Challenges? Support ANQAHE developing a plan and PI Allow more directors of Arab EQAAs to participate in ENQA activities Conduct training workshop for reviewers Site visit to European EQAAs preparing themselves for a visit ENQA, La Hague June, 2009

How ENQA Can Support the Challenges? (cont) Invite directors from Arab EQAAs to observe ENQA site visits to European EQAAs Twinning of Arab agency with recognized European agency Support the Arab EQAAs to apply in associate membership of ENQA Site Visit of Arab EQAAs by ENQA ENQA, La Hague June, 2009

Tools 1- Through ENQA and ANQAHE 2- Through individual cooperation between Arab EQAAs and European MoU Moc TEMPUS project Contract form ENQA, La Hague June, 2009

Resources EU World Bank UNESCO Maktoum Foundation DAAD/DIES British Council Individual Arab EQAAs ENQA, La Hague June, 2009

ANQAHE Thank you Dr. Nadia Badrawi