Top Healthcare Industry Issues 1 Patient Safety Medical errors are the 5th leading cause of death FDA Bar Code Regulation now in effect 48,000-98,000 preventable deaths caused by errors each year (IOM Report) Staffing Issues Nursing shortage / pharmacist shortage Demographics Baby boomers place more demand on the system Skyrocketing Costs In US, 40% paid for by Medicare / Medicaid and growing Increased drug prices and newest medical devices have substantial price tags Compliance JCAHO, HIPAA, Legislative Electronic Medical Records Realization that EMRs may be able to reduce costs by eliminating duplicate tests Only 15% of hospitals have full electronic medical records; RHIOs starting to allow sharing of information 2 3 4 5 6

Top Healthcare Technology Trends 1 Wireless more widely adapted in hospitals Desktop clinical systems moving from nurse’s station to bedside for point-of-care Acceptance of “Smart” infusion pumps improve safety and reduce human intervention IT systems more pervasive in patient monitoring Technology managers included in decision support IT viewed as an area to help with cost containment RHIO’s and HIE’s continue to grow Bar code scanning widely accepted means of reducing human error and improving records management 2 3 4 5 6 7 8

Top Healthcare Application Trends Barcoded Medication Administration Typical hospital spends $5.6 Million annually to treat med mistakes Typical malpractice award: $363,000 to $668,000 Barcoded Specimen Collection & Phlebotomy Hospitals with rushed or inexperienced staff performing specimen collection can have error rates >10% Barcoding can reduce and nearly eliminate errors Remote Patient Monitoring Mobile Physician Rounding Hospital & Nurse Communications Mobile Asset Management Hospitals often carry twice the inventory they need because they cannot find what they are looking for (or clean, maintain or charge for it) Blood Transfusion Verification Salesforce Automation for Pharmaceutical Sales RFID Tracking 1 2 3 4 5 6 7 8 9

Motorola Wireless Healthcare Solutions Motorola Enterprise WLAN is the core platform for complete mobility solutions that improve patient care and increase productivity. Staff Communications and Nurse Call Equipment and Patient Monitoring Guest Access Point-of-Care Applications Asset, Staff and Patient Tracking Secure, Reliable Enterprise Wireless LAN

Motorola in Healthcare Today Hospitals EMT / EMS / Emergency Response Teams Physician Practices Long-Term Care Facilities We have hundreds of hospitals using our enterprise critical wireless infrastructure. In addition, our partners like Emdeon consider our SMB switch WS2000 to the perfect solution for physician practices. Home Health Visiting Nurses Out-Patient Clinics

24 ways mobility helps hospitals Positive Patient ID Medication Administration Vital Signs and I&O Medication Reconciliation Charge Capture Clinical Documentation Pharma Profile Review Transfusion Verification Bedside Patient Testing Laboratory Specimen Collection Review of Lab Results Nursing Orders Nurse Call Wireless VoIP Communications Breast Milk Tracking Dietary Infusion/Syringe Pump Programming Pharmacy Orders by Physicians R F I D / R T L S Supply Management Asset Management Medical Record Tracking X-ray Tracking Asset Tracking Patient Tracking BioMedical Engineering GOAL: Use one device for multiple functions. Many of these activities can be performed using one device with the support of barcodes on assets such as equipment, medications, specimens, patients, etc.

Motorola Partners in Healthcare: Barcode scanning solutions

John Muir Medical Center -- 2005 (Walnut Creek, CA) 321 bed acute care trauma center “We didn’t focus on the individual, but rather on the processes and systems that allowed a medication error to occur.” – Beverly Jones, VP, Patient Care Services med error & near miss reporting: 39% errors causing harm: 33% McKesson Provider Technologies Case Study

Patient Monitoring Nurse Call VoIP MC70 Soft Client Event Notification System