Phase One Hearing - Utility Presentation Presentation to Board of Commissioners of Public Utilities March 30, 2015 1.

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Presentation transcript:

Phase One Hearing - Utility Presentation Presentation to Board of Commissioners of Public Utilities March 30,

What Happened 2

3 Strengthened website reliability Increased telephone capacity Introduced text/ alerts Customer Communications

4 Added further grid automation Improved breaker inspection Improved generation availability The Electrical System

Inter-Utility Coordination Improved system data availability Revised treatment of system reserves Introduced customer notification protocol 5

Rotating Outages [details of rotating outages in January 2014, Newfoundland Power’s rotating outages operating protocol, and current capabilities]. 6 DateTimeFeeder Rotations Average Duration (minutes) Thursday January 2, :13 pm to 10:45 pm7788 Friday January 3, :57 am to 7:36 pm14144 Sunday January 5, :23 am to 8:29 pm15854 Monday January 6, :17 pm to 10:48 pm3947 Wednesday January 8, :23 pm to 5:42 pm3225

Critical Customers Health, safety and welfare Responsive to emergency circumstances Consistent with utility practice 7

8 Continuing supply risk Preparedness improved Further improvement Preparedness

Phase One Hearing - Utility Presentation Presentation to Board of Commissioners of Public Utilities March 30,