Counseling on the World Wide Web James P. Sampson, Jr. Florida State University Copyright 2002 by James P. Sampson, Jr. All Rights Reserved.

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Presentation transcript:

Counseling on the World Wide Web James P. Sampson, Jr. Florida State University Copyright 2002 by James P. Sampson, Jr. All Rights Reserved

Nature of the Internet Rapid change Few (if any) controls Living on another “new” frontier

Internet Defined Interconnection of existing computer networks using conventions for exchanging information.

Intranet Defined Interconnection of limited access computer networks within one organization Interconnection of limited access computer networks within one organization

Internet Features Bulletin board systems (Usenet Newsgroups) List servers (Mailing Lists) Electronic mail ( ) File transfer protocols (FTP) Chat Computer conferencing

Internet Features World-Wide Web (WWW) WWW web site Browser Search engine Links

Current Use Counseling via Bulletin board systems & List servers for specific client concerns Chat for specific topics Career applications

Use of the Internet Identify problems and possibilities, e.g., surfing serendipityIdentify problems and possibilities, e.g., surfing serendipity Search for information to solve a problemSearch for information to solve a problem Obtain information when users know what they wantObtain information when users know what they want Communicate with othersCommunicate with others

Effective Internet Use Effective when used as one of several resourcesEffective when used as one of several resources Most valuable for information and networkingMost valuable for information and networking Think - use - reflect - network - reflect - use - reflect - network...Think - use - reflect - network - reflect - use - reflect - network...

Potential Integration Benefits Using PC-based software to help avoid inappropriate Internet use embedded links in computer-assisted career guidance systemsembedded links in computer-assisted career guidance systems Using a career center web site to provide links to web sites

Current Developments Integration of The present Internet Cable TV networks Telephone networks

Current Developments Simultaneous video, audio, and text transmission Increased videoconferencing Voice and handwriting recognition Smart cards, biometrics Integration of phones, cameras, and PDAs

Current Developments Data Security Personal navigation QueryQuery FilterFilter Spatial navigationSpatial navigation A personal agentA personal agent

Current & Future Applications Marketing Counseling Counseling Process Assessment Self-Help Resources Supervision & Case Conferencing

Marketing Counseling Practitioner directories Counselor introduction via text, pictures, or video Screening interview for groups Client scheduling

Counseling Process Remote orientation Remote intake assessment Remote Informed consent

Counseling Process Homework Client progress automatically noted in case notes client questions between sessions 3-way videoconference referrals Moderated support groups

Counseling Process Reactive and proactive counselor intervention “in the moment” via computer application help features Reactive and proactive counselor intervention “in the moment” via computer application help features

Counseling Process Past telephone counseling provides a foundation for counseling via videoconferencing Past telephone counseling provides a foundation for counseling via videoconferencing

Assessment Orientation via CAI Remote completion of measures Generalized test interpretation Greater access to CBTI software Lower costs for “just-in-time” use of infrequent measures

Self-Help Resources Self-help psychoeducational resources for prevention or self- diagnosed problems

Self-Help Resources “Links” could provide access to data, services, and referral sources (e.g., the directory of National Certified Counselors)

Supervision & Case Conferencing Transfer of client data Meetings via videoconferencing Crisis intervention support Parent conferencing

For Additional Information Thank You