Student Success Plan A Cross-Industry Collaboration to Enhance Student Support

What we are going to cover today What is the Student Success Plan (SSP) open-source product? What is the role of the community college? What is the role of the non-profit? What is the role of the commercial provider? How does this collaboration elevate the final result?

What is the Student Success Plan (SSP)? The SSP is a Open Source software system and supported processes for student success, designed to increase the persistence, success, and graduation rates of targeted students. Through holistic advising, counseling, web-based support systems, and intervention techniques, students are identified, supported and monitored. Tools Include: Case Management Software Academic Advising Tools (MAP) Early Alert / Faculty Access (EAL) Student Interface (Tasks, MAP, Self Help, Schedule) Student Information System (SIS) Integration Reporting Tools / Data Collection

Why a college might want to use SSP? Improve student retention & success Increase graduation rates Implement a systematic, comprehensive advising, counseling and intervention process Implement an Early Alert intervention process Develop and maintain referral sources for addressing student challenges and opportunities Remove silos between offices that support students, Faculty & Chairs Create self help tools to connect students to resources that help them overcome challenges to their success Create clear plans of action for students

Research 10+ years of longitudinal research on student retention & success at Sinclair Community College St. Petersburg College initial research shows impacts on student success Research paper by Gateway to College National Network

Example Outcomes from

Active students in the PTC program have a 40% higher average year to year retention rate than students not designated at-risk.

The 2.5 year accumulated average term to term retention of minority PTC students is 29% higher than non-PTC (not at-risk) students. Minority student’s average term to term retention is 97%. The average Year to Year retention of PTC minority students is 51% higher than non PTC (not at-risk) students. Minority student’s average year-to-year retention is 84%.

PTC/Transitioned SSP Students Five times more likely to graduate within 6 years ( )

Funding, Partners, Supporters

NGLC Wave I b follow on funding ($1.5mil) Open Source project funded until Nov 1 st 2014 North Carolina CBD Implementation (5 Colleges) North Carolina IPAS Implementation (3 Colleges) Ohio CBD Implementation (2 Colleges) Other Anticipated Projects SSP 2.0 GA – Now Available! Continued development of the SSP platform What's Next

Leading provider of IT Consulting, Services, and Open Source Support for the education technology market th Largest Computer Consultant in Phoenix Area Founded in 1993 Approximately 150 employees Headquartered in Gilbert, AZ and staffed throughout the US

Unicon’s Domain Expertise Mobile Media Learning Student Recruitment, Success, and Retention Identity and Access Management LMS Content Creation and Delivery Assignments, Gradebook and Assessment Authenticated personalized content Support across multiple devices and browsers Responsive Design Web Single Sign-On Federated ID Groups Management Admissions Case Management Early Alerts Rich-media capabilities for:  LMS  Portal Portals Online Campus Community Development Collaboration

The SSP services team includes architects, developers, integration consultants, project managers, and systems administrators. Unicon’s Services for SSP Services for Student Success Plan Pre-Implementation Assessment Implementation Planning Project Management Installation and Configuration SIS & LMS Integration Custom Development Technical Support Hosting / Managed Services

A NATIONALLY RECOGNIZED EDUCATION MODEL SERVING DROPOUT YOUTH

Gateway to College empowers youth who have dropped out of school or are not on track to graduate to earn a diploma and dual credit in a supportive college environment. What We Do

GtCNN Consulting Services Change management Strategy development Operations assessment Advising for staff buy-in Records management Data flow mapping Procedure improvement Data entry staff training Management consulting Goal setting Project planning Staff communication Evaluation and reporting Stakeholder reporting Program monitoring & day-to-day tracking Continuous improvement Process management Process documentation Work flow assessment Strategic improvement recommendations Training & Manuals Manual & Process Customized training & coaching on specialized topics.

The research behind SSP Structured Pathways – Advising options and MAPs Holistic Student Support – Intrusive advising, intake assessments and early alerts Engagement More at: Core Principles of Holistic Student Support 1.Building genuine relationships 2.Providing a safe environment 3.Focusing on student strengths 4.Using a solution focused approach 5.Providing a supportive community

Examples of work to date Face-to-Face engagements Implementation Plans On-going Check-in Calls & Recommendations Configuration Services Supporting Documents Team Work

Student Success Plan A Cross-Industry Collaboration to Enhance Student Support

Contact Information Ben Byers Associate VP of Operations Gateway to College National Network Direct: Russ Little Project Director Sinclair Community College Direct: