Welcome to ! Entrepreneurial Marketing

Session 1: Entrepreneurship and Marketing

Puzzle I Who are the major competitors of successful new vetures? a)Small companies or other start-ups b)Fortune 500 companies c)Vertical integration by customers d)All of the above e) Few direct competitor

Puzzle II Does every successful entrepreneur have a break-through product or service? a)Almost always b)Usually c) Less than half d) Rarely

Puzzle III What % of successful new ventures competed in early-stage industries? a)High b)Medium c)Low

Answer: Puzzle III How mature was the industry you competed in? (Inc 500 study) Infancy Early growth Growth Mature Decline --Matured market (53%)

Puzzle IV What do you think about the following statement: Every successful entrepreneur has a detailed master plan from the start a)Of course, it is true. b)No. Most entrepreneurs have great visions but typically lack organized thinking. c)Most have a business plan.

No written biz plan Rudimentary biz plan Pro forma biz plan for investors Detailed biz plan Question: Why didnt most of them have business plans?

Why?: Puzzle IV –Impossible to anticipate all rapid changes in the environment –Lots of missing information –Typically, entrepreneurs have many hypothesis –On-line correction of plan over time Planning is a process The missing elements in the plan emerge as time progresses.

Question For most successful new ventures, –There was nothing unique about their base functionality Existence of substitutes Half of them were competing in matured industries Many small-size start-up competitors How could they be successful?

Key: Product/Service Differentiation Find something I can do best but others cannot easily replicate

Challenges to New Venture (contd) n Timing is all about n Find a foothold to survive n Find a foothold to avoid competition with giant firms n Build a strong brand from nothing n Build or expand its own market/customer base

Strategic Constraints of New Venture Limited resources Financial Man power Knowledge and information –Lots of HYPOTHESIS

Two Major Themes of This Course Entrepreneurial New Venture Marketing How to best leverage my Limited Resources to Overcome challenges? What and How am I selling to Whom?

What Will We Do? –Throughout this course, –We will discuss important marketing problems through the window of Entrepreneurial New Venture. –We will also learn easily applicable low-cost tools for making important marketing decisions. How to do it

Course Outline Module 1: Entrepreneurship and Marketing –Session 1 (2/6): Introduction –Session 2 (2/11): Competitive advantage –Session 3 (2/13): Guest speaker, Eric Spitz Module 2: Identifying Market Opportunities –Session 4 (2/19): Market research –Session 5 (2/20): Wildfire Communication Inc. (A) –Session 6 (2/25): Demand forecasting –Session 7 (2/27): E.T. Phone Home, Inc. Module 3: Market Development –Session 8 (3/4): net.Genesis, Inc. –Session 9 (3/6): WaterTest Corporation –Session 10 (3/11): CNET2000 –Session 11 (3/13): Positioning –Session 12 (3/18): Guest speakers, Alex Kleiner and Rob Guttman

Course Outline (contd) Module 4: Entrepreneurial Communication Strategy –Session 13 (4/1): Guest speaker, Brent Hodgins –Session 14 (4/3): Winsales –Session 15 (4/8): TIVO Module 5: Entrepreneurial Pricing Strategy –Session 16 (4/10): Pricing Tools I –Session 17 (4/17): Pricing Tools II –Session 18 (4/22): Rogers Communications, Inc.: The Wave Module 6: Entrepreneurial Distribution Strategy –Session 19 (4/24): Keurig, Nick Lazaris –Session 20 (4/29): Mathsoft (A) Discussion Class –Session 21 (5/1): Guest speaker, Brad Feld

Course Outline (contd) Module 7: Building Customer Relationships –Session 22 (5/6): Managing Customers –Session 23 (5/8): BizRate.com and Wrap-UP Presentation of Marketing Plans –Session 24 (5/13) –Session 25 (5/15)

Grading Four Written Assignments (30%) –Only top three will be counted –10 pts per each Marketing Plan (40%) –Important criteria (35%) Does the plan solve the problem? Quality of problem-solving Completeness –Peer evaluation (5%) Contribution to Class Discussions (30%) –1 pt for attending the session –2 pts for making a contribution –3 pts for making a strong contribution