CREW NRG II MEETING

Intra-Town – Lusaka

Town Centre – Chelstone

Demographics Target RespondentsType of InteractionRespondents Estimated Population263,828 (2010 Census) Sample Size - Consumers137 FemalesPerception Survey70 MalesPerception Survey67 Sample Size - ProducersPerception Survey15

Town Centre – Makeni

Demographics Target RespondentsType of RespondentsRespondents Estimated Population278,693 (2010 Census) Sample Size - Consumers138 Females71 Males67 Sample Size - Producers15

Preliminary Results

Transport Liberalisation Policy 1. Most consumer use buses on these routes for work purposes; 2. Increase in the number of buses over the past five years; 3. Supply of buses was reliable; and 4. Some consumers preferred other modes of transport.

Road Traffic Regulations 1. Consumers felt there was no price competition as the fares were fixed; 2. Removal of consumer subsidy on fuel in 2013 increased the bus fares; 3. Consumers bemoaned lack of scheduled buses; 4. Consumers were of the opinion that bus fares were too high for the quality of service being provided; and 5. Consumers felt enhanced road traffic enforcement was promoting safety even though they questioned the comfort of the buses and driver behaviour.

Infrastructure 1. Consumers were generally satisfied with the current bus station (bus stop) infrastructure.

Inter-Town – Lusaka

Lusaka – Chipata

Demographics Target RespondentsType of InteractionRespondents Estimated Population for Eastern Province1,592,661 (2010 Census) Sample Size - Consumers135 FemalesPerception Survey69 MalesPerception Survey66 Sample Size - ProducersPerception Survey5

Lusaka – Kitwe

Demographics Target RespondentsType of RespondentsRespondents Estimated Population for Copperbelt Province1,972,317 (2010 Census) Sample Size - Consumers137 Females70 Males67 Sample Size - Producers9

Preliminary Results

Transport Liberalisation Policy 1. Consumer held the opinion that government policy had made it possible for a wide range of choice, quality and time of travel for buses; 2. Consumers felt competition was not just on price but included schedule of service and level of luxury.

Road Traffic Regulations 1. Consumers paid fares according to type of service on offer; 2. Removal of consumer subsidy on fuel in 2013 increased the bus fares; 3. Consumers had a choice of scheduled bus services; 4. Consumers obtained tickets for the services; and 5. Consumers felt enhanced road traffic enforcement was promoting safety even though they questioned the comfort of the buses and driver behaviour.

Infrastructure 1. Consumers were generally satisfied with improvements in time travelled due to improvements in road infrastructure; and 2. There was concern though on safety due to over-speeding.

Conclusion  Focus will now be placed on complete data analysis and results will be disseminated in due course.  End