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McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 1

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 2 Chapter 3 Project Management

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 3  Definition of Project Management  Work Breakdown Structure  Project Control Charts  Structuring Projects  Critical Path Scheduling OBJECTIVES

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 4  Project is a series of related jobs usually directed toward some major output and requiring a significant period of time to perform  Project Management are the management activities of planning, directing, and controlling resources (people, equipment, material) to meet the technical, cost, and time constraints of a project Project Management Defined

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 5 Gantt Chart Activity 1 Activity 2 Activity 3 Activity 4 Activity 5 Activity 6 Time Vertical Axis: Always Activities or Jobs Horizontal Axis: Always Time Horizontal bars used to denote length of time for each activity or job.

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 6 Structuring Projects Pure Project: Advantages Pure Project A pure project is where a self-contained team works full-time on the project  The project manager has full authority over the project  Team members report to one boss  Shortened communication lines  Team pride, motivation, and commitment are high

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 7 Structuring Projects Pure Project: Disadvantages  Duplication of resources  Organizational goals and policies are ignored  Lack of technology transfer  Team members have no functional area "home"

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 8 Functional Project President Research and Development EngineeringManufacturing Project A Project B Project C Project D Project E Project F Project G Project H Project I A functional project is housed within a functional division Example, Project “B” is in the functional area of Research and Development.

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 9 Structuring Projects Functional Project: Advantages  A team member can work on several projects  Technical expertise is maintained within the functional area  The functional area is a “home” after the project is completed  Critical mass of specialized knowledge

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 10 Structuring Projects Functional Project: Disadvantages  Aspects of the project that are not directly related to the functional area get short-changed  Motivation of team members is often weak  Needs of the client are secondary and are responded to slowly

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 11 Matrix Project Organization Structure President Research and Development Engineering Manufacturing Marketing Manager Project A Manager Project B Manager Project C

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 12 Structuring Projects Matrix: Advantages  Enhanced communications between functional areas  Pinpointed responsibility  Duplication of resources is minimized  Functional “home” for team members  Policies of the parent organization are followed

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 13 Structuring Projects Matrix: Disadvantages  Too many bosses  Depends on project manager’s negotiating skills  Potential for sub-optimization

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 14 Work Breakdown Structure Program Project 1Project 2 Task 1.1 Subtask Work Package Level Task 1.2 Subtask Work Package A work breakdown structure defines the hierarchy of project tasks, subtasks, and work packages

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 15 Network-Planning Models  A project is made up of a sequence of activities that form a network representing a project  The path taking longest time through this network of activities is called the “critical path”  The critical path provides a wide range of scheduling information useful in managing a project  Critical Path Method (CPM) helps to identify the critical path(s) in the project networks

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 16 Prerequisites for Critical Path Methodology A project must have: well-defined jobs or tasks whose completion marks the end of the project; independent jobs or tasks; and tasks that follow a given sequence.

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 17 Types of Critical Path Methods  CPM with a Single Time Estimate –Used when activity times are known with certainty –Used to determine timing estimates for the project, each activity in the project, and slack time for activities  CPM with Three Activity Time Estimates –Used when activity times are uncertain –Used to obtain the same information as the Single Time Estimate model and probability information  Time-Cost Models –Used when cost trade-off information is a major consideration in planning –Used to determine the least cost in reducing total project time

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 18 Steps in the CPM with Single Time Estimate  1. Activity Identification  2. Activity Sequencing and Network Construction  3. Determine the critical path –From the critical path all of the project and activity timing information can be obtained

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 19 CPM with Single Time Estimate Consider the following consulting project : ActivityDesignationImmed. Pred.Time (Weeks) Assess customer's needsANone2 Write and submit proposalBA1 Obtain approvalCB1 Develop service vision and goalsDC2 Train employeesEC5 Quality improvement pilot groupsFD, E 5 Write assessment reportGF1 Develop a critical path diagram and determine the duration of the critical path and slack times for all activities.

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 20 First draw the network A(2)B(1) C(1) D(2) E(5) F(5) G(1) ANone2 BA1BA1 CB1CB1 DC2DC2 EC5EC5 FD,E5 GF1GF1 Act.Imed. Pred. Time

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 21 Determine early starts and early finish times ES=9 EF=14 ES=14 EF=15 ES=0 EF=2 ES=2 EF=3 ES=3 EF=4 ES=4 EF=9 ES=4 EF=6 A(2)B(1)C(1) D(2) E(5) F(5) G(1) Hint: Start with ES=0 and go forward in the network from A to G.

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 22 Determine late starts and late finish times ES=9 EF=14 ES=14 EF=15 ES=0 EF=2 ES=2 EF=3 ES=3 EF=4 ES=4 EF=9 ES=4 EF=6 A(2)B(1) C(1) D(2) E(5) F(5) G(1) LS=14 LF=15 LS=9 LF=14 LS=4 LF=9 LS=7 LF=9 LS=3 LF=4 LS=2 LF=3 LS=0 LF=2 Hint: Start with LF=15 or the total time of the project and go backward in the network from G to A.

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 23 Critical Path & Slack ES=9 EF=14 ES=14 EF=15 ES=0 EF=2 ES=2 EF=3 ES=3 EF=4 ES=4 EF=9 ES=4 EF=6 A(2)B(1) C(1) D(2) E(5) F(5) G(1) LS=14 LF=15 LS=9 LF=14 LS=4 LF=9 LS=7 LF=9 LS=3 LF=4 LS=2 LF=3 LS=0 LF=2 Duration=15 weeks Slack=(7-4)=(9-6)= 3 Wks

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 24 Example 2. CPM with Three Activity Time Estimates

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 25 Example 2. Expected Time Calculations ET(A)= 3+4(6)+15 6 ET(A)= 3+4(6)+15 6 ET(A)=42/6=7

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 26 Ex. 2. Expected Time Calculations ET(B)=32/6=5.333 ET(B)= 2+4(4)+14 6 ET(B)= 2+4(4)+14 6

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 27 Ex 2. Expected Time Calculations ET(C)= 6+4(12)+30 6 ET(C)= 6+4(12)+30 6 ET(C)=84/6=14

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 28 Example 2. Network A(7) B (5.333) C(14) D(5) E(11) F(7) H(4) G(11) I(18) Duration = 54 Days

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 29 Example 2. Probability Exercise What is the probability of finishing this project in less than 53 days? What is the probability of finishing this project in less than 53 days? p(t < D) T E = 54 t D=53

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 30 (Sum the variance along the critical path.)

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 31 There is a 43.8% probability that this project will be completed in less than 53 weeks. p(Z < -.156) =.438, or 43.8 % (NORMSDIST(-.156) T E = 54 p(t < D) t D=53

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 32 Ex 2. Additional Probability Exercise  What is the probability that the project duration will exceed 56 weeks?

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 33 Example 2. Additional Exercise Solution t T E = 54 p(t < D) D=56 p(Z >.312) =.378, or 37.8 % (1-NORMSDIST(.312))

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 34 Time-Cost Models  Basic Assumption: Relationship between activity completion time and project cost  Time Cost Models: Determine the optimum point in time-cost tradeoffs – Activity direct costs – Project indirect costs – Activity completion times

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 35 CPM Assumptions/Limitations  Project activities can be identified as entities (There is a clear beginning and ending point for each activity.)  Project activity sequence relationships can be specified and networked  Project control should focus on the critical path  The activity times follow the beta distribution, with the variance of the project assumed to equal the sum of the variances along the critical path  Project control should focus on the critical path

McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc., All Rights Reserved. 36 End of Chapter 3