Programs and Research Network *-intermediation Lorcan Dempsey Montana State University Libraries Symposium 29 September 2006

Programs and research 2 Overview

Programs and research 3 Overview

Programs and research 4 Insanity is doing more of what you are already doing and expecting a different result. Newt Gingrich quoting Albert Einstein!

Programs and research 5 Structural changes in new environment … … require … … rethinking how we do things.

Programs and research 6 Regardless of these advances, many library websites continue to replicate the physical and functional organization of the traditional library. Web-based access to services has evolved as a thin veneer over library technical infrastructures that were designed to support traditional library services. As such, library websites are typically organized around library functions (interlibrary loan, circulation, reference) or existing information stores (the card catalog, print indexes). The web came … Krisellen Maloney

Programs and research 7 The web came inside … Then We can no longer expect people to come into the library. Now We can no longer expect people to come to the library website.

Programs and research 8 The web is inside? netWorkflow … A web: multiple paths and interfaces … Disclosure vs discovery … Supporting research and learning asset management and processes … Moving to the network level …

Programs and research 9 Networkflow Libraries serve research, learning and teaching. The focus should be on how the network is changing research, learning and teaching practices, and how libraries respond. Not on internal library operations and technologies. People used to build their workflow around the library. Now the library needs to build its services around peoples workflow. The world is incorrigibly plural.

Programs and research 10 Gather – create - share Raymond Yee URL is currency

Programs and research 11 Zotero

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Programs and research 13 University of Minnesota

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Programs and research 15 Database > website > workflow Prefabricated (e.g. CMS) Self assembled digital identity Netvibes, onfolio, my yahoo, myspace, RSS aggregator, …

Programs and research 16 Multiple paths and interfaces No single site is the sole focus of a users attention The network is the focus of attention. The library needs to be in multiple places, in the flow.

Programs and research 17 Google scholar

Programs and research 18 Virginia Tech resolver

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Programs and research 26 2 clicks to full-text Integrate find articles service with other services Variety of pathways Metasearch appropriate databases from course pages Innovative Uses of Metasearch: Rethinking Metasearch for a Better User Experience David Lindahl & Jeff Suszczynski, U Rochester

Programs and research 27 pentags Penn tags At what level?

Programs and research 28 Course pages Course management system Citation managers Social bookmarking URL RSS OpenURL Remix: web services

Programs and research 29 Disclosure and discovery How do people discover materials of interest? Search engines and other web resources Bibliographic/citation chaining Colleagues. DEFF report: people turn to library to retrieve materials not to find them. If discovery is limited at the library, can we disclose library resources in the places where discovery happens?

Programs and research 30 Chris Beckett

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Programs and research 34 Supporting research and learning … Insitutional assets Creation to curation Research and learning processes What does it mean to support research and learning workflows? Support for gather, create, share

Programs and research 35 OCLC adaptation of Liz Lyon

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Programs and research 37 Institutional repository Learning materials Data curation ePrints Institutional websites (curricula, course calendars, annual reports, …) Ingest and persistently manage websites of interest to courses, etc. Materials cited in institutional papers Special collections. Digital archives of faculty. A growing archival perspective

Programs and research 38 Provenance Evidential integrity Citability Versions

Programs and research 39 Moving to the network level In the lone houses and very small villages which are scattered about in so desert a country as the Highlands of Scotland, every farmer must be butcher, baker and brewer for his own family. Adam Smith

Programs and research 40 Flat world User Unify discovery Larger pools Project into workflows Reduce transaction costs Find it – get it Management Focus on where can create distinctive value. Move routine and non- distinctive activities into shared services. Collaborative sourcing. Make space for value- creating services. Examples Managing print collections Digital storage Preservation Repository Tagging Knowledge bases/ERM

Programs and research 41 URL is the currency of the web

Programs and research 42 The long tail Impact? Systemwide efficiences Aggregation of supply Unified discovery Low transaction costs Aggregation of demand

Programs and research 43 Unified discovery Metasearch? Disclose to other environments Reduced transaction costs Integrate discovery to delivery Resolution

Programs and research 44 The web is inside? netWorkflow … A web: multiple paths and interfaces … Disclosure vs discovery … Supporting research and learning asset management and processes … Moving to the network level …