UNIVERSITY OF MARIBOR FACULTY OF ORGANIZATIONAL SCIENCES CATALOGUE AND TYPOLOGY OF DOCUMENTS IN E-BUSINESS IN PUBLIC ADMINISTRATION Student: Maruška Damjan Mentor: prof. dr. Vladislav Rajkovič

Experience Kompas International (system analyst) –National organisation for standardisation –ISO TC 156 –UN/ECE WP.4 – member of delegation of YU Ministry of Science and Technology –Head of the UN/EDIFACT Office –UN/CEFACT – head of delegation of SI Ministry of Information Society –IDA national contact point

Aims and purpose of the research To systematically present the UN/CEFACT recommendations and hitherto achievements of world standardisation in the field of electronic business. To show the possibilities offered by standardized documents and introduction of a document type catalogue, based on a model of statistical reporting to the government. To propose a framework for design of solutions for electronic business in RS public administration.

Working hypothesis When introducing electronic business in public administration it is sensible to incorporate UN/CEFACT recommendations. Structured and unstructured documents, as well as holders of processes in public administration, can be sorted according to document types that are defined in the document type catalogue. The standardisation of documents and introduction of document type catalogue enables gradual introduction of electronic business in public administration, openness of information solutions and assurance of outward interoperability of public administration.

Method of work Study of existing national and foreign literature from the fields in question: the development of electronic business standards and informatisation of public administration. Analytical and theoretical overview of strategic orientations in the development of e-government solutions. An overview of UN/CEFACT recommendations. Case studies of selected e-government projects (Germany, Great Britain, Estonia, Sweden, the Netherlands, Canada). Verification of hypothesis on a model of statistical reporting of business to government. Proposal of a model for design of electronic business solutions in public administration of RS.

UN/CEFACT Recommendations (1) UN/CEFACT - United Nations Centre for Trade Facilitation and Electronic Business (1996) UNSMs – United Nations Standard Messages UN/EDIFACT - United Nations Electronic Data Interchange for Administration, Commerce and Transport, –UNTDID United Nations Trade Data Interchange Directory.

UN/CEFACT Recommendations (2) Rec. N o 4 - National Trade Facilitation Organs Rec. N o 25 - Use of the UN/EDIFACT Rec. N o 33 - Recommendation and Guidelines Establishing A Single Window UN/CEFACT Strategic Orientations: Further development of the UN/EDIFACT standard. Play a key role in the world development of XML solutions (ebXML).

IDA IDA - Interchange of Data between Administrations IDA is a European programme using advances in information and communication technology to support electronic exchange of information between public administrations across Europe. Its objective is to set-up and manage networks and services enabling administrations in the Member States and at EU level to exchange data electronically in order to implement European policies and legislation.

IDA By providing essential tools supporting secure communications across Europe, IDA plays a decisive role in the fulfilment of EU policy objectives and the efficient management of the Internal Market. IDA is a major contributor to reaching the eGovernment objectives of the eEurope Action Plan.

Generic model for a national interoperability framework High-level policy issues Scope Business requirements for eGovernment service General approach –use of open standards, equal opportunities for all, re- use of proved solutions, e-design of business processes, technologically independent solutions, free access to agreed XML schemas, security, monitor developement,…

Catalogue of types of electronic messages as part of e-GIF

Catalogue of types of electronic messages Catalogue of types of electronic messages as a part of e-GIF. –developed under the agreed e-GIF rules, –developed through the e-GIF managing system, –contains only the elements that are part of the Meta-repository.

e-GIF All catalogues set according to ebXML standard (ISO 17000) –OASIS/ebXML Registry Information Model –OASIS/ebXML Registry Service Specification Metadata description (ISO 11179)

IDA - MIREG MIREG project: –to develop model, framework for managing information resources for e-Government MIREG – ICOPER –Gerneric tool for management of public administration-related metadata

Conclusions (1) The importance of content interoperability UN/EDIFACT → ebXML –Modularity –Transparency –Openness –Universality –Language independence

Conclusions (2) SEP 2004 represent a solid basis for national e- GIF in RS (technical and partially organisational) The proposed solution is alligned with the E- CoRE project recommendations UN/CEFACT Rec. No 33 and Guidelines on Establishing a Single Window –to enhance the efficient exchange of information between trade and government