Eight Steps to Improving Career Services in Schools, Colleges, and Agencies James P. Sampson, Jr. National Career Development Association Global Conference.

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Presentation transcript:

Eight Steps to Improving Career Services in Schools, Colleges, and Agencies James P. Sampson, Jr. National Career Development Association Global Conference San Antonio, Texas July 1, 2011

2 Organization of the Presentation Assumptions about Implementation Eight-Step Implementation Model Nature of the Organization Implementing Change

3 Assumptions about Implementation Correcting a problem takes longer than the time invested in planning that might have prevented the problem Some planning is better than no planning at all Implementation is an ongoing process that can improve over time

4 Intended Outcomes of Using the Model Help staff to make best use of the limited time that is available for evaluation and planning Help staff to better anticipate, and then potentially avoid, typical problems in changing career resources, service delivery tools, and services

Select, Revise, and Develop Improved Career Resources, Service Delivery Tools, and Services Integrate Improved Career Resources, Service Delivery Tools, and Services with Existing Career Resources, Service Delivery Tools, and Services Conduct Pilot Testing Train All Staff Deliver Career Resources and Services Complete Evaluation and Accountability Train Staff in Pilot Career Centers & Schools Evaluate Current Career Resources, Service Delivery Tools, and Services

6 Prepare for evaluation Assess needs Evaluate current career resources, service delivery tools, and services Prepare for implementation Communicate with staff and stakeholders

7 Select, Adapt, Revise, & Develop Improved Resources, Service Delivery Tools, & Services Prepare for enhancing career resources, service delivery tools, and services Improve career resources, service delivery tools, and services Plan and use a formative evaluation of resources, service delivery tools, and services

8 Select, Adapt, Revise, & Develop Improved Resources, Service Delivery Tools, & Services Explore opportunities for collaboration with other organizations Communicate with staff and stakeholders

9 Integrate Improved & Existing Resources, Service Delivery Tools, & Services Prepare for integrating career resources, service delivery tools, and services Integrate new and existing career resources, service delivery tools, and services Plan strategies for summative evaluation and accountability

10 Integrate Improved & Existing Resources, Service Delivery Tools, & Services Evaluate the progress in integrating career resources, service delivery tools, and services Plan the specific delivery of career resources, service delivery tools, and services at pilot sites Prepare to market career resources and services to the public Communicate with staff and stakeholders

11 Train Staff Members Involved in Pilot Testing Plan training for staff in pilot sites Provide training for staff in pilot sites Conduct a formative evaluation of pilot staff training Communicate with staff and stakeholders

12 Conduct Pilot Testing Conduct the first pilot test and an optional second pilot test Evaluate the progress in pilot testing Prepare to market career resources and services to the public Communicate with staff and stakeholders

13 Train All Staff Members Revise the plan for staff training as needed Conduct staff training Market career resources and services to the public Communicate with staff and stakeholders

14 Deliver Career Resources & Services Deliver career resources and services in career centers and schools Communicate with staff and stakeholders Market career resources and services to the public

15 Conduct Ongoing Evaluation and Establish Accountability Collect, analyze, and interpret evaluation data Collect, describe, and disseminate accountability data Communicate with staff and stakeholders

Select, Revise, and Develop Improved Career Resources, Service Delivery Tools, and Services Integrate Improved Career Resources, Service Delivery Tools, and Services with Existing Career Resources, Service Delivery Tools, and Services Conduct Pilot Testing Train All Staff Deliver Career Resources and Services Complete Evaluation and Accountability Train Staff in Pilot Career Centers & Schools Evaluate Current Career Resources, Service Delivery Tools, and Services

17 Reference Sampson, J. P., Jr. (2008). Designing and implementing career programs: A handbook for effective practice. Broken Arrow, OK: National Career Development Association.