For Patty’s Visionaries May 12-13, 2010 Christina Engelbart Executive Director Doug Engelbart Institute Bootstrapping Innovation

2 02 Basic premise 02 Basic premise 03 Approach 03 Approach 04 In action 04 In action 05 Q & A 05 Q & A 01 Who we are 01 Who we are

3 “Boosting mankind’s capability for coping with complex, urgent problems” Boosting Collective IQ

4 02 Basic premise 02 Basic premise

5 Goal To improve how we solve important challenges together leveraging the untapped potential of leveraging the untapped potential of People Knowledge Tools In order to: make smarter choices make smarter choices achieve more brilliant outcomes achieve more brilliant outcomes vs. Collective IQ vs. Collective IQ Increase innovation capacity AND overall effectiveness Increase innovation capacity AND overall effectiveness reverberating benefits to society reverberating benefits to society To increase innovation capacity

with no innovation plan Organizations Rate of change Complexity and urgency scaling up exponentially with innovation plan with Collective IQ plan Challenge

Rate of change Complexity and urgency scaling up exponentially with innovation plan with Collective IQ plan Challenge A difference in untapped potential with no innovation plan

Rate of change Complexity and urgency scaling up exponentially Challenge Which path is your organization, government, or society taking? or your customers, providers, partners, competitors, …? with innovation plan with Collective IQ plan Rate of change with no innovation plan

Rate of change Complexity and urgency scaling up exponentially Solution with innovation plan with Collective IQ plan Rate of change with no innovation plan that boosts your Collective IQ exponentially A strategy for ramping up your innovation capacity Bootstrapping Innovation with built-in multiplier effect

10 03 Approach 03 Approach

11 Focus on Capability  Network Your Innovators  Leverage Your Collective IQ  Bootstrapping Leverage  Co-Evolution Frontier  accelerators Bootstrapping Innovation Bootstrapping Innovation Organizing Principles Network Your Innovators Leverage Collective IQ Bootstrap Leverage Co- Evolution Frontier Focus on Capability what who how path x 2

12 Focus on Capability  Network Your Innovators  Leverage Your Collective IQ  Bootstrapping Leverage  Co-Evolution Frontier  accelerators Bootstrapping Innovation What are you innovating? Address important need Innovate capability Know your capability landscape (capability drill-down) Focus on Capability 

13 Focus on Capability  Network Your Innovators  Leverage Your Collective IQ  Bootstrapping Leverage  Co-Evolution Frontier  accelerators Bootstrapping Innovation Paradigms Organization Procedures Values Customs Methods Language Skills Knowledge Learning Attitudes Human System Facilities Media Tools Machinery Vehicles etc. Tool System Capability Infrastructure Capability Landscape Focus on Capability  Like isolating genes in the DNA Scoping: products/services products/services in-house capacity in-house capacity core competencies core competencies

14 Focus on Capability  Network Your Innovators  Leverage Your Collective IQ  Bootstrapping Leverage  Co-Evolution Frontier  accelerators Bootstrapping Innovation Focus on Capability  What are you innovating? (cont.) Address important need Innovate capability Know your capability landscape (capability drill-down) Paradigms Organization Procedures Values Customs Methods Language Skills Knowledge Learning Attitudes Human System Facilities Media Tools Machinery Vehicles etc. Tool System Capability Infrastructure Broaden horizon Drill down for hidden opportunities

15 Focus on Capability  Network Your Innovators  Leverage Your Collective IQ  Bootstrapping Leverage  Co-Evolution Frontier  accelerators Bootstrapping Innovation Who is innovating? Identify key stakeholders Know the ABC Model (capability drill-down) Network Your Innovators 

16 Focus on Capability  Network Your Innovators  Leverage Your Collective IQ  Bootstrapping Leverage  Co-Evolution Frontier  accelerators Bootstrapping Innovation ABC Model Customer HT C Improves B's Capabilities Any Organization Customer HT A Core Business Activity B Improves A's Capabilities Capabilities augmented by Human (H) and Tool (T) systems Network Your Innovators  Improves product cycle Improves improvement cycle

17 Focus on Capability  Network Your Innovators  Leverage Your Collective IQ  Bootstrapping Leverage  Co-Evolution Frontier  accelerators Bootstrapping Innovation ABC Model Customer HT C Improves B's Capabilities Customer HT A Core Business Activity B Improves A's Capabilities Example Network Your Innovators  Improve how A engages customer Any Organization

18 Focus on Capability  Network Your Innovators  Leverage Your Collective IQ  Bootstrapping Leverage  Co-Evolution Frontier  accelerators Bootstrapping Innovation ABC Model Customer HT C Improves B's Capabilities Customer HT A Core Business Activity B Improves A's Capabilities Network Your Innovators  Improve how B innovates Example Any Organization

19 Focus on Capability  Network Your Innovators  Leverage Your Collective IQ  Bootstrapping Leverage  Co-Evolution Frontier  accelerators Bootstrapping Innovation Who is innovating? (cont) Identify key stakeholders Know the ABC Model (capability drill-down) Opportunity to network vertically and horizontally C Customer HT A B Point of greatest leverage Network Your Innovators 

20 Focus on Capability  Network Your Innovators  Leverage Your Collective IQ  Bootstrapping Leverage  Co-Evolution Frontier  accelerators Bootstrapping Innovation Leverage Your Collective IQ  How are you engaging? Establish how your network will engage Know your Collective IQ (capability drill-down)

21 Focus on Capability  Network Your Innovators  Leverage Your Collective IQ  Bootstrapping Leverage  Co-Evolution Frontier  accelerators Bootstrapping Innovation Collective IQ “How well people work collectively” How quickly and intelligently people can respond to a situation collectively… HT Leverage Your Collective IQ 

22 Focus on Capability  Network Your Innovators  Leverage Your Collective IQ  Bootstrapping Leverage  Co-Evolution Frontier  accelerators Bootstrapping Innovation HT Collective IQ “How well people work collectively” A Cus A B S B C Leverage Your Collective IQ  How Interact Shared values and vision

23 Collective IQ “How well people work collectively” A Cus A B S B C Leverage Your Collective IQ  Rationale Mtg Records Reports Proposals Plans Intell Lessons Learned Commentary Contracts Source Code CONCURRENTLY: Assessing Digesting Integrating Collaborating Developing Applying Learning (Re)using Ingesting Interacting Scanning External Environment A Dynamic Knowledge Repository (DKR) emerges A group brain emerges

24 Collective IQ “How well people work collectively” A Cus A B S B C Rationale Mtg Records Reports Proposals Plans Intell Lessons Learned Commentary Contracts Source Code DKR Leverage Your Collective IQ  Things quickly get out of hand Things quickly get out of hand CONCURRENTLY: Assessing Digesting Integrating Collaborating Developing Applying Learning (Re)using Ingesting Interacting Scanning External Environment Rationale Mtg Records Reports Proposals Intelligence Lessons Learned Commentary Contracts Source Code Plans A group brain emerges

25 Collective IQ “How well people work collectively” A Cus A B S B C Rationale Mtg Records Reports Proposals Plans Intell Lessons Learned Commentary Contracts Source Code DKR Leverage Your Collective IQ  External Environment Ingesting Interacting Scanning CONCURRENTLY: Assessing Digesting Integrating Collaborating Developing Applying Learning (Re)using Dynamic Knowledge Environment The center of gravity and core capability for boosting innovation and Collective IQ

26 Focus on Capability  Network Your Innovators  Leverage Your Collective IQ  Bootstrapping Leverage  Co-Evolution Frontier  accelerators Bootstrapping Innovation How are you engaging? (cont) Establish how your network will engage Know your “Collective IQ” (capability drill-down) Leverage Your Collective IQ  Human System Tool System Capability Rationale Mtg Records Reports Proposals Plans Intell Lessons Learned Commentary Contracts Source Code Foster Dynamic Knowledge Environment The basis for your Innovation Ecosystem

27 Focus on Capability  Network Your Innovators  Leverage Your Collective IQ  Bootstrapping Leverage  Co-Evolution Frontier  accelerators Bootstrapping Innovation Walk Your Talk If using what you provide increases your Collective IQ, offers compounding ROI The more your products/services help to increase Collective IQ, the greater ROI Think x 2 Bootstrapping Leverage 

28 Focus on Capability  Network Your Innovators  Leverage Your Collective IQ  Bootstrapping Leverage  Co-Evolution Frontier  accelerators Bootstrapping Innovation Push the Frontier Be pioneers, use build-and-try approach Experiment with whole capability Experiment in pilot opportunities How much can you deploy, how fast? Co-Evolution Frontier 

29 Focus on Capability  Network Your Innovators  Leverage Your Collective IQ  Bootstrapping Leverage  Co-Evolution Frontier  accelerators Bootstrapping Innovation C Customer HT A B Point of greatest leverage what who how x 2 Paradigms Organization Procedures Values Customs Methods Language Skills Knowledge Learning Attitudes Human System Facilities Media Tools Machinery Vehicles etc. Tool System Capability Infrastructurepath

30 04 In action 04 In action

31 Form Special Team New innovation team at C level 1. Focus = Innovation, CIQ 2. Recruit from B-level teams 3. Establish DKE & IE, vision, etc., Estimate Collective IQ Index* Fill out BI Worksheet* 4. Be model users 5. Research, experiment H/T #1 Keep iterating all five Connect with others on this path Network Your Innovators Leverage Collective IQ Bootstrap Leverage Co- Evolution Frontier Bootstrapping Innovation Launch Scenario Focus on Capability *Find resources at select Vision

32 Network Your Innovators Leverage Collective IQ Bootstrap Leverage Co- Evolution Frontier Bootstrapping Innovation Focus on Capability Take Aways Collective IQ strategy to increase innovation capacity New core competencies Ecosystem approach Innovation Neural Network Scales up exponentially It’s easy to get started! Greatest point of leverage, cost-effective, ROI,TBL 3 3

33 05 Q & A 05 Q & A

34 Focus on Capability  Network Your Innovators  Leverage Your Collective IQ  Bootstrapping Leverage  Co-Evolution Frontier  accelerators Bootstrapping Innovation Bootstrapping Innovation Organizing Principles Network Your Innovators Leverage Collective IQ Bootstrap Leverage Co- Evolution Frontier Focus on Capability