MTAC Update November 6, 2002 Larry Goodman USPS Co-Chair Dan Minnick Industry Co-Chair

PostalOne! Customer base - Activity Working With MTAC - PostalOne! Future Today’s Agenda Dan Minnick Larry Goodman Purpose – Desired Outcome - Status Obstacles - Timelines

PostalOne! MTAC Update Purpose: PostalOne!, as a continually developing electronic window between the US Postal Service & the Industry, needs on-going communications exchange to:  Allow industry to assist in guiding general direction  Obtain industry input as to specific functionality & applications  Give industry advance insight of upcoming activities

PostalOne! MTAC Update Desired Outcomes: Assist USPS in gaining 100% PostalOne! implementation across industry:  Incorporate existing 60+ Billion pieces already in Mail.dat format  Add additional mail having Mail.dat potential  Develop alternate tools for those for which Mail.dat is not appropriate

PostalOne! MTAC Update Desired Outcomes: Continued--- Assist USPS in comprehensively communicating potential opportunities & specific techniques for optimum use of PostalOne!  Past activities have included user workgroups focusing upon mail owner opportunities and small volume mail service providers

PostalOne! MTAC Update Current Status: Current discussion activities include:  Enhancing User’s Guide  Develop Mailing Facilities User’s group  Develop Software Providers User’s group  Develop USPS Operations User’s group

PostalOne! MTAC Update Obstacles: Scale of Opportunity:  Number of mailing facilities  Number of Permits and varying site-specific payment techniques (Anticipated resolution to be greatly enhanced by Permit System re-design

PostalOne! MTAC Update Obstacles: Continued --- Internal USPS’ less-than-full understanding of data PostalOne! can provide:  An education opportunity aimed at USPS management and team leaders  In some USPS management cases, “less than 90% of all” has no value

PostalOne! MTAC Update Timeline Ongoing – The benefits of the MTAC PostalOne! workgroup will be present until PostalOne! usage is common-place; that is,……  The workgroup has great value until such time as there are no more general communications and technical challenges to 100% participation other that those specific to individual users.

PostalOne! Participants 2500 Customers 33 Participants (BCSS) 109 PostalOne! Sites 50 Trans. Sites WA OR CA NV ID MT UT AZ NM CO WY TX OK KS NE SD ND MN IA MO AR LA MS AL GA TN KY INIL WI WV MI OH FL GA SC NC VA MD DE NJ PA NY CT VT ME MA RI NH Participant Location

PostalOne! Sites 2500 Customers 33 Participants 109 PostalOne! Sites WA OR CA NV ID MT UT AZ NM CO WY TX OK KS NE SD ND MN IA MO AR LA MS AL GA TN KY INIL WI MI OH FL GA SC NC VA MD DE NJ PA NY CT VT ME MA RI NH wVA 50 Trans. Sites Active PostalOne! and Transportation Management Sites Transportation Site PostalOne! Site

PostalOne! Customers 2500 Customers 33 Participants 109 PostalOne! Sites 50 Trans. Sites WA OR CA NV ID MT UT AZ NM CO WY TX OK KS NE SD ND MN IA MO AR LA MS AL GA TN KY INIL WI MI OH FL GA SC NC VA MD DE NJ PA NY CT VT ME MA RI NH wVA

Current PostalOne! Activity 2,500 Mailing files transferred/week * 1,000 Postage Statements generated/week * $83 Million Estimated Postage Statement revenue/week * 300 Million Pieces of mail/week * *Average weekly numbers for the month of October Business Customer BMEU Mailing file Transfers Postage Statements

Started with a desire to partner with industry to improve overall process. –Develop Standards –Determine industry needs –Develop Vision Working with MTAC MTAC USPS & Industry Industry Needs Solution Details Process Improvement Idea

Working with MTAC: Example Electronic Postage Payment USPS - Adjusted file standards (eg update, etc.) - Developed solution details Industry PostalOne! Supports Electronic Postage Statements Idea

Working with MTAC: Example Optimize Mail Induction USPS - New file usage (transportation update) - Discussed timing and exception issues - Detailed data elements determined Industry PostalOne! integrates with DSAS and adds additional functionality. Idea

Working with MTAC: Examples Additional examples: –Electronic Parcel verification –Drop Shipment verification (e-8125 and scan technology) –Mail Irregularity reporting –Electronic Postage payment receipt information –Mail.dat file validation and error messaging

Working with MTAC: Examples Additional examples: Future Examples: –Supply Chain Integration – Business Mailer Portal Functionality – Account Management Functionality – Information Status Functionality – Post Mailing Analysis Requirements

Working with MTAC Benefits of Workgroup: –Aids in automating key processes –Ensures adoption of industry standards –Increases value for all stakeholders –Ensures reduction of costs

PostalOne! Future Re-Engineering Permit Customer Information & Account Management Process Improvements –(BME, Operations, etc.) Data Exchange –Measure –Monitor –Make Happen

Thank You ! Questions?