Learning Objectives This presentation will explain: Maintenance differences between polished concrete and other flooring. Definition of floor maintenance. Why perform floor maintenance. Floor Maintenance Life Cycle Maintenance Program Development Maintenance Tasks

Polished Concrete vs. Other Flooring Polished Concrete is extremely low maintenance when properly installed. Maintenance compared to VCT VCT Initial Finishing Dry Debris Removal Wet Cleaning Buffing/Burnishing Top Scrubbing and Refinishing Stripping and Finishing Polished Concrete Installation Dry Debris Removal Wet Cleaning Burnishing Restoration

Polished Concrete vs. Other Flooring VCT goes through an extreme aesthetic roller coaster ride. Soft finishes require frequent buffing/burnishing and hard finishes scratch easier and are hard to repair by buffing or burnishing. Floor finish requires continuous maintenance - buffing or burnishing, applications of floor finish and labor. Polished Concrete does not go through this roller coaster because of its ability to resist scratching and damage. It requires significantly less burnishing to maintain its appearance and significant life before needing to go through a restoration process. Top scrubbing and refinishing is not required with polished concrete. Stripping and refinishing is also not required with polished concrete. Years can go by before restorative maintenance is required.

Definition and Why of Maintenance The elimination or reduction of soil in a building. Protection of the Floor Reduction of Restorative Procedures Cleanliness and Health Improve Appearance and Provide a Safe Surface to Walk

Definition and Why of Maintenance What is the purpose of hard floor maintenance? To remove tiny particles of dirt, grit and sand continually attack and wear away the surface. Nothing Lasts Forever

What are we removing? Enemy #1 - SOIL Soil Types Dust Dirt Clay Grit Sand Soil Binders Petroleum Grease and Oil Animal Fat and Oil Sugar Over Use of Detergents

Degrees of Soil General Soil Spots and Spills Superficial Soiling Light Soiling Moderate Soiling

Oil, Grease and Fat Soiling Degrees of Soiling Tough Soil Heavy Soiling Oil, Grease and Fat Soiling Embedded Soiling

Floor Maintenance Life Cycle Restorative Maintenance Installation Routine Maintenance Routine Maintenance Restorative Maintenance Periodic Maintenance Periodic Maintenance Routine Maintenance Routine Maintenance Periodic Maintenance

STEP 1 Program Development Maintenance Starts with the Installation The more a surface has been refined the more durable it will be and require less periodic and restorative maintenance. Notice the irregular peaks and valleys of the surface. These peaks are easily worn and broken off.

STEP 1 – Program Development The above profile has peaks and valleys that are smaller, closer together and more consistent. The result is a surface that is more resistant wear.

STEP 1 - Program Development Who puts these programs together? Janitorial Companies In House Providers Maintenance Specialists

STEP 1 - Program Development Program Components Chemicals Equipment, Tools and Materials Labor Requirements Establish Program Objective Expectation Environment Office Industrial Health Hospital Retail Education Transportation Food Service Soil Types of the Environment Congestion People Furniture Décor Matting Time Factors Budgets Determine System - Based on above factors. Service Procedures – Based on above factors. Frequencies of Service – Based on above factors.

STEP 1 - Program Development Every maintenance task performed and how well the task is performed delays the need for tasks that follow.  For example: if entrance mats are not used and maintained more dirt will enter the facility resulting in additional dry debris removal and labor to remove that dry debris. if adequate dry debris removal is not performed it will be harder and require more labor to remove the dry debris when wet cleaning. if adequate wet cleaning is not performed soils will be left on the floor wearing the surface quicker and result in premature periodic maintenance.

STEP 2 – Defense The Matting System Scrapper Grid/Mat Removes Heavy Soil Grass Mat Absorbs Moisture Fiber Mat Trap & Absorbs Dirt Length/Reduction % 5 Feet = 33% 10 Feet = 52% 20 Feet = 86% 25 Feet = 100%

STEP 3 – Dry Soil Removal - Routine Matting Systems Vacuum Daily Dry When Wet Routinely Launder Replace When Worn Out STEP 2 Remove Dry Soil Vacuum - Recommended Micro Fiber Mops Dust Mop Cloth Systems

STEP 4 – Spots and Spills - Routine Cordon Off Area Spot Mop Immediately Dry with Fan NOTE – DO NOT use cleaners that are acidic or contain oil.

STEP 5 – Wet Cleaning - Routine Auto Scrubber – Recommended Red Nylon Pad Soft Non Abrasive Brushes Micro Fiber Mops String Mop – Not recommended. NOTE – Use a neutral cleaner without consulting the manufacturer of the flooring system.

STEP 6 - Periodic Periodic – Burnishing As determined in Step 1, Program Development when gloss values drops below the predetermined value burnish the floor with a burnisher spinning not less than 1,500 RPM. Test diamond sprayed nylon pad before use to determine the required performance. Propane – Recommended Battery Electric NOTE – DO NOT BURNISH FLOOR UNLESS STEPS 3, 4 and 5 HAVE BEEN PERFORMED IMMEDIATELY BEFORE BURNISHING.

STEP 7 – Restorative Performed by specialized service providers to bring the floor back to like new condition. Restorative – Honing and/or Polishing When gloss values drops below the predetermined value and periodic maintenance does not return the floor back to its required gloss restorative maintenance is required. Step 1 – Determine what abrasive must be used to remove damage from the floor. Step 2 – If there is color, determine at what step color should be reapplied. Step 3 – Re densify the surface. Step 4 – Work through abrasives in a consecutive order until the desired gloss values have been achieved. Gloss values should be taken before any protective chemicals are applied. Step 5 – After inspection and correction of the surface for scratches and needed repairs apply protective chemical as required.

Ensuring a Successful Program The best chemistry and equipment available cannot be successful with an unskilled technician. The best technician in the world cannot be successful using inferior chemistry and equipment. Successful programs require trained and skilled technicians and managers.

AMERICAN INSTITUTE OF ARCHITECTS CONTINUING EDUCATION SYSTEMS PROGRAM THIS CONCLUDES THE AMERICAN INSTITUTE OF ARCHITECTS CONTINUING EDUCATION SYSTEMS PROGRAM