Business Report Ayesha Alawi - Ayesha Ibrahim – Shaima Abdi

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M ain Points Basic Concepts Language Working hours & holidays Nonverbal Communication Business ethics & meetings

United Arab Emirates

 Greeting: Shake hands  Women greeting:  Dress code “sign of respect” “be judged by the way you dress”.  Language: official Arabic.  English is widely spoken. B asic Concepts

 Respect their religion  Hospitality  Begin with Arabic coffee or tea.  Sincerity and trust  Business is not only business.  Status is important B usiness Ethics

 Time – is very relaxed and flexible  Start with small-talk B usiness Meeting

 Avoid staring eye contact  Always use your right hand N on-verbal Communication

High ContextLow context ChinaCanada Egypt Australia IndiaEngland ItalyGermany Japan Switzerland SpainUnited State UAE Sweden T able: High & Low context Countries Source:

B uilding relationship  Trust.  Very humble in nature  They are man of their words

L anguage Useful Japanese Phrases: Japanese English Ohayou gozaimasuGood morning Kon'nichiwaGood afternoon Kon'banwaGood evening Oyasumi nasaiGood night SayounaraGood-bye SumimasenExcuse me Gomen nasaiI am sorry WakarimasenI don't understand ArigatouThank you HaiYes IieNo

W orking hours UAEJapan Sunday – ThursdayMonday – Friday 8:00 am9:00 am Japan New Year's holidayDecember 28-January 3 “Golden” WeekApril 29-May 5 “O-Bon” FestivalAugust H olidays

N on verbal communication  Leaving hands in pockets  Standing with legs crossed  Leaning against walls  Stretching legs out while sitting  Leaning back into a chair or sofa

B owing

B usiness Meetings: Be on time Business Card Take notes Do not openly display money

A fter the Meetings:  Restaurants or Bars  Drink alcohol.  Eat some of everything.  Gift

Australia Language Non-verbals Dress Code Food Greeting Business meetings

B asic Concepts  Greeting. - Shake hands.  Dress code. - Men wear a dark suit and tie. - Women wear a smart dress or a business suit.  Food. - Business occurs over meals or in coffee shops.

L anguage  English.  People speak too fast.  The Australian accent.  Abbreviations.  Very direct.  Element of humor.

W orking hours UAEAustralia Sunday – ThursdayMonday – Friday 8:00 am9:00 am Australia New Year's holidayDecember 28-January 3 Australia Day26 January Labour Day1st Monday in March H olidays

N on-verbal Communication  Eye contact.  Giving with the left hand.  Men do not show emotions often.  To wink at a woman is inappropriate.  “Thumbs up” is a rude gesture.

B usiness Meeting  Punctuality.  Use first names.  Small talk before the meeting starts.  Tend to plan in less detail.  Like to be viewed as good team players.

Management Style Business Cards Women in Business

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