Bienvenido,Welcome "Integrating Conflict Resolution Skills/Social and Emotional Learning into the Curriculum" Jennifer Batton, M.A.

Danger or Opportunity Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011,

What is Conflict Resolution Education (CRE)? Models and teaches, in culturally meaningful ways, processes, practices, and skills that help address individual, interpersonal and institutional conflicts, and create safe and welcoming communities. This helps individuals understand conflict and empowers them to use communication and critical thinking to build relationships and manage and resolve conflicts fairly and peacefully. (Association for Conflict Resolution, 2002) Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011,

CRE Skill Set: Understanding Conflict Identify constructive/destructive conflict (what’s it look like?) Identify conflict triggers in self/others Identify needs-based conflict Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011,

CRE Skill Set: The Role of Emotion in Conflict Building emotional vocabulary/skills Increasing cultural sensitivity to emotions Identifying emotional triggers Using the emotional escalation/de-escalation ladder Identify anger style Self-soothing/calming strategies Verbally expressing anger (appropriately) Using questions to identify feelings (for self and other) Using questions to work through conflict (self and other) Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011,

CRE Skill Set: Communication Listening for Feelings Perception Checking Open v. Closed Questions I-Statements Supporting and Encouraging Messages Using Neutral Language Paraphrasing Summarizing Nonaggressive communication (complaint v. criticism v. contempt) Sending /Recognizing Non- verbal behaviors Adjusting to Cultural Differences in Language (using direct and indirect language well) Adjusting to Cultural Differences in Non-verbal Communication (using space, voice, gesture and body orientation in a culturally sensitive way) Presented by Jennifer Batton, M.A., Cuyahoga Community College, 2011,

CRE Skill Set: Problem Solving Steps in decision making Testing options for effective decisions Developing realistic implementation plans for decisions Facilitating group discussion to consensus Recognizing emotional and cognitive perspectives Effective questioning to assess perceptions Creating sound arguments Recognizing conflict styles and matching to situation Being competent at enacting all conflict styles Recognizing interests and positions Questioning to uncover interests behind positions Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011,

Social and Emotional Learning Power point slide created by Dr. Tricia Jones, Temple University

Integrating CRE/Social Skills in Academics Language Arts /Languages Speaking Skills Listening Skills Critical Thinking Skills Negotiation Skills Perception Skills Feelings/Emotions Communication Skills Social Studies/History Role Play Mediations Evaluating News Articles/Points of View Practice Governance Models Problem Solving Diversity Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011,

Integrating Social Skills in Academics Math/Science/Arts/Counselor-Guidance Science: Different Points of View, Problem Solving Math: Problem Solving, Diversity Art/Music: Ideas? Guidance/Counseling: Communication Skills, Problem Solving, Anger Management Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011,

Where is the conflict among us in schools? Staff - Staff Staff - Student Student - Student Parent – School Administration/Staff Community Members – School Staff/Administration Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011,

Conflict Management Applications in Schools Adapted by Marina Piscolish from Ellen Raider 1987 Institute for International Conflict and Cooperation, Teachers College, Columbia University, NY, NY.

Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011,

Potential Linkages of Conflict Resolution in Education School board development Administrator development Staff development Engaged-Learner Instructional Practices Facilitation of planned change Shared governance practices Labor-management relations Parent involvement Re-invention of discipline and classroom management Prejudice reduction and diversity training Crisis intervention and violence prevention Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011,

Negotiation Curricula After School Programs Bullying Prevention Restorative Justice Peer Mediation Expressive Arts Classroom Management and Adult Modeling of Constructive Behavior Social and Emotional Learning Diversity, Bias Awareness, Multicultural Education Curriculum Infusion Teacher and Administrator Education Power point slide created by Dr. Tricia Jones, Temple University

Creating a Comprehensive Program: Beginning Stages Assess Needs ◦ Identify the goals ◦ Assess interest Secure Administrative Support ◦ Maintain that support Orient Staff Give detailed information Have open discussions about utility Clarify staff expectations of involvement or support Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011,

Creating a Comprehensive Program: Beginning Stages Select Site Leadership Team (SLT) Identify staff Discuss time/ resource commitments Orient Students Select Students/Staff Providing Training Don’t overestimate the learning curve Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011,

Creating a Comprehensive Program: Beginning Stages Publicize Program Manage expectations Utilize Program Initiate and sustain the program Coordinate with other initiatives Refresh skills/knowledge Maintain a high profile in the school Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011,

Create a Comprehensive Program: Continual Process Evaluate Program (Emphasize student assessment) Evaluate on an ongoing basis Feed information back to improve program Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011,

Results of a Comprehensive Model Increase Time Spent on Teaching Improved Academics Improved Attendance at School Improved Relationships Between Students/Staff/Parents Improved Behavior in the Classroom, School, and Community Increase valuing of diversity and practice of tolerance Increased connection to the community Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011,

Create a Safe Learning Environment Decrease anti-social behavior that leads to violence Decrease conflicts between groups of students Decrease suspensions, absenteeism, and drop out rates Decrease incidents of violence Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011,

Examples of State Integration (Ohio) Social Studies Standards – Required by Ohio Department of Education (ODE) GRADS Standards – Required by ODE Ohio School Climate Guidelines – Recommended by State Board of Education Anti-Harassment and Bullying Prevention Legislation School Safety and Violence Prevention Training – Required 4 hours for all school personnel primary - secondary Free courses: Ohio Safe School Center - Educators receive continuing education credits for participating in this on-line learning module: Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011,

International CRE CRE and Peace Education Legislation and Policies in all World’s Regions Examples: Armenia, Ghana Costa Rica, Guatemala Cyprus, Kenya Philippines, Ukraine And many more… Presented by Jennifer Batton, M.A., Cuyahoga Community College, 2011,

Conflict Management Models Free 5 day on-line course: Managing and Resolving Conflicts Effectively in Schools and Classrooms Sponsored by: United States Department of Education/National Association of School Psychologists Mediation and Comprehensive Programs: National Recommended Standards for Peer Mediation Programs and Comprehensive School/District Programs Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011,

Free CRE Resources:

Additional Resources Collaborative for Academic Social and Emotional Learning Education Commission of the States Campus Conflict Resolution Resources Presented by Jennifer Batton, M.A., Cuyahoga Community College, Ohio, USA, 2011,