Best Practices in Financial Management Presented by: Teri U. Guidi, MBA, FAAMA President Oncology Management Consulting Group
3-Part Best Practice Series Best practices in purchasing Best practices in operations Best practices in financial management
Why Is the Best Practice Series Important? To determine if we can reduce costs To determine if resources are used wisely To review and identify steps in the revenue cycle process where improvements can be made To improve financial stability in a complex healthcare market To improve patient care
Target Departments of Best Practice Series Finance and accounting Payer contracts Purchasing/procurement Pharmacy Oncology/infusion services
Program Overview Formulary controls Financial modeling Accounting and reporting Fiscal responsibility
Formulary Controls Adding new products, removing or replacing existing products – Clinical criteria FDA, Compendia Clinical acceptance (pharmacy, clinicians) – Financial criteria Cost to acquire, handle Reimbursement (drug and administration) – Operational considerations Special handling Impact on service volumes – Indirect impact considerations
Formulary Controls cont. Process –Therapeutics committee –Policy and procedure Pharmacy Use Billing –Communication –“Fall out”
Financial Modeling Top volume products Top dollar products Bottom dollar products Regimen, not just units dispensed Administration services
Examples * *All dollar figures except Medicare reimbursement rates are fictitious
Examples * *All dollar figures except Medicare reimbursement rates are fictitious
Financial Modeling Cost and reimbursement Payer differences
Examples * *All dollar figures except Medicare reimbursement rates are fictitious
Examples * *All dollar figures except Medicare reimbursement rates are fictitious
Accounting and Reporting Distinct cost/revenue center Accounting for rebates and discounts Expense variances or “what your CFO needs to understand” Profit and Loss reports
Profit and Loss Reports
Fiscal Responsibility Charge master maintenance – Content – Pricing Auditing – Charge capture and entry – Coding and billing – Denials and appeals Charity Care PATIENT ACCESS
Fiscal Responsibility Meets Patient Access Financial Coordinators – Drug replacement – Preauthorizations – ABNs – Prospective documentation – Applications for assistance
Fiscal Responsibility Meets Patient Access