Baltic IT&T “Experiences of OpenOffice.org at the Lithuanian Government” Tomas Jonušas, Association “Open source for Lithuania” Experiences of OpenOffice.org in the Lithuanian Government

Baltic IT&T “Experiences of OpenOffice.org at the Lithuanian Government” Tomas Jonušas, Association “Open source for Lithuania” Agenda Who we are? FLOSS at LT Government Case Study MoE Lessons Learned To Do List Q & A

Baltic IT&T “Experiences of OpenOffice.org at the Lithuanian Government” Tomas Jonušas, Association “Open source for Lithuania” Association “Open source for Lithuania” 50 natural persons 10 companies > 30 FLOSS projects Mission – stimulate usage of FLOSS in Lithuania

Baltic IT&T “Experiences of OpenOffice.org at the Lithuanian Government” Tomas Jonušas, Association “Open source for Lithuania” FLOSS at LT Government Pilot project of using FOSS at government institutions Survey „OSS in EU“, 2002 Software localization: “OpenOffice“ 2002, 2003 “Mozilla“ 2002, 2003 Spell-checking software „Ispell“, 2003 Migration guide translation and adoption FOSS software CD for schools Government program for FOSS is in progress Positive, open and supportive

Baltic IT&T “Experiences of OpenOffice.org at the Lithuanian Government” Tomas Jonušas, Association “Open source for Lithuania”

Localization support

Baltic IT&T “Experiences of OpenOffice.org at the Lithuanian Government” Tomas Jonušas, Association “Open source for Lithuania” Free software CD Third edition For non Linux users

Baltic IT&T “Experiences of OpenOffice.org at the Lithuanian Government” Tomas Jonušas, Association “Open source for Lithuania” Free dictionary

Baltic IT&T “Experiences of OpenOffice.org at the Lithuanian Government” Tomas Jonušas, Association “Open source for Lithuania” Richard M. Stalman at Seimas 2004 “No software patents”

Baltic IT&T “Experiences of OpenOffice.org at the Lithuanian Government” Tomas Jonušas, Association “Open source for Lithuania” Books availible

Baltic IT&T “Experiences of OpenOffice.org at the Lithuanian Government” Tomas Jonušas, Association “Open source for Lithuania” Preconditions for success Product bundle Competitive service available Political tolerance Administrative support IT competence on site Good project management Slightly mad project leader

Baltic IT&T “Experiences of OpenOffice.org at the Lithuanian Government” Tomas Jonušas, Association “Open source for Lithuania” First FLOSS cases 2003 Ministry of Environment: 500 computers with „OpenOffice.org“ € economy Vilnius County Administration: ~200 computers with „SuSE Linux“, OppenOffice.org, Mozilla € economy Both are planning further computer purchases with FLOSS

Baltic IT&T “Experiences of OpenOffice.org at the Lithuanian Government” Tomas Jonušas, Association “Open source for Lithuania” Ministry of Environment AD 2002 ~11000 employees ~850 desktops 90% of software has no proper licenses 1M€ Investment supposed for upgrade 0.2M€ annually for software upgrades

Baltic IT&T “Experiences of OpenOffice.org at the Lithuanian Government” Tomas Jonušas, Association “Open source for Lithuania” Ministry of Environment 2002 – pilot project - 7 desktops Debian Linux OpenOffice.org Mozilla Functional survey 96% - simple usage, main functions. Conclusions: No serious objections for migration

Baltic IT&T “Experiences of OpenOffice.org at the Lithuanian Government” Tomas Jonušas, Association “Open source for Lithuania” Ministry of Environment 2003 – Phare grant for 500 computers & software purchase Not Linux OS yet OpenOffice.org Mozilla mail & browser 72% (125/175) Ministry staff use OpenOffice.org, 500 OOo users in whole To be extended soon...

Baltic IT&T “Experiences of OpenOffice.org at the Lithuanian Government” Tomas Jonušas, Association “Open source for Lithuania” Pitfalls and obstacles I Main problem – lack of interoperability Locked in – proprietary document formats EU rigid on open document formats System integration, like CMS, document management etc.

Baltic IT&T “Experiences of OpenOffice.org at the Lithuanian Government” Tomas Jonušas, Association “Open source for Lithuania” Pitfalls and obstacles II Lack of computer literacy (80%) Organizational viscosity and resistance to changes Lack of project focus on client fears and problems Sophisticated service purchase procedures Is good to shift responsibility for all problems to someone

Baltic IT&T “Experiences of OpenOffice.org at the Lithuanian Government” Tomas Jonušas, Association “Open source for Lithuania” Lessons learned There almost no transition period migrating to OpenOffice.org Most users are rigid and passive, local support team is necessary Problem accountability and statistic Centralized bug reporting on site No way to migrate without strong top management support Forgotten virus attack problems

Baltic IT&T “Experiences of OpenOffice.org at the Lithuanian Government” Tomas Jonušas, Association “Open source for Lithuania” How could governments contribute? To Do list: Open standards to be mandatory! Embrace FLOSS IT development strategy (policy) FLOSS supportive purchasing policy FOSS in education at all levels! Finance OSS competence center Finance some FLOSS projects

Baltic IT&T “Experiences of OpenOffice.org at the Lithuanian Government” Tomas Jonušas, Association “Open source for Lithuania” Who benefits from FLOSS? Transparency, reliability, security Stimulate competition (monopoly is evil) Stimulate local IT industry Create new jobs, stops brain leakage Decrease software “piracy” rates Lower TCO (IDA report 2004) Independent from software vendors Better negotiation position with software vendors Should government contribute?

Baltic IT&T “Experiences of OpenOffice.org at the Lithuanian Government” Tomas Jonušas, Association “Open source for Lithuania” the matter of trust...