Successful Clinical Experiences of Using Standardized Nursing Languages T. Heather Herdman, PhD; RN Executive Director NANDA International

Patient Safety Patient safety is the number one concern in all delivery of health care Assuring patient safety requires, at a minimum: Competent, intelligent health care professionals Expertise in critical thinking and clinical judgment Holistic approach to care that considers the patient’s priorities, not simply the health care providers’ priorities Sufficient resources for delivery of care Patient/family participation in care

Quality of Care Institute of Medicine (2001) identified health outcomes of consumers as the most important indicator of quality health care Identification of those outcomes is critical for identification, evaluation and prediction of successful interventions Assumptions underpinning this include: Effectiveness of interventions varies among providers Knowledge development of the effectiveness of interventions is the responsibility of health care providers When effectiveness is compromised, health care consumers may be better off without providers (Lunney, 2009)

Quality of Care 2008 research on quality of care in 73 hospital systems (1,510 hospitals) demonstrated significant variation in care and outcomes for patients with myocardial infarction, congestive heart failure, pneumonia and surgical infection prevention (Hines & Joshi, 2008) These are well defined conditions with research-based signs & symptoms How is this possible? 80% of all health care worldwide is delivered by nurses (NPR, 2009) Nurses are professionally accountable for interventions based on diagnoses (nursing and medical)

Quality of Care Evidence-based practice Decrease variation in care Improve reliance on research in daily practice Improve patient outcomes This approach relies on: Definitive knowledge base for nursing science and practice Distinct, research-based conceptual analysis of phenomena of concern to nursing science and practice Use of this knowledge in clinical judgment Use of standardized terminology to represent these concepts

Evidence-based Practice & Standardized Nursing Languages NANDA, NOC, NIC developed through research NANDA-I is continually revised based on latest research Evidence-based languages require, at a minimum, the following things which must be based on research & clinical literature: Clear, concise, conceptual label Standardized definitions of terms Standardized defining characteristics

Lack of Standardization & Evidence-Based Practice Confusion in clinical practice Misdiagnosis Inappropriate outcome determination Ineffective interventions

What’s in a definition? Axis 1Axis 2Axis 3Axis 4Axis 5Axis 6Axis 7 Diagnostic concept Subject of diagnosis JudgmentLocationAgeTimeStatus of diagnosis AnxietyIndividualCompro- mised AuditoryInfantAcuteActual FearFamilyDysfunc- tional CerebralToddlerChronicHealth promotion CopingGroupExcessiveKinesthe- tic Preschool Child Intermit- tent Risk Hopeless- ness Commun- ity ImbalancedTactileSchool- aged child Continu- ous MemoryIneffectiveVisualAdole- scent Moral distress LowAdult Thought process PerceivedOlder adult

ISO Reference Terminology Model for a Nursing Diagnosis Judgment (Axis 3) Diagnostic concept (Axis 1) Location (Axis 4) Subject of diagnosis (Axis 2) Status of diagnosis (Axis 7) Time (Axis 6) Age (Axis 5)

Case study 78 year old man whose wife has just died Easily distracted Paranoid Unable to keep track of time / forgetful Loses glasses, keys, medicine frequently Not sleeping well – wakens frequently Poor concentration Jittery Irritable Worried Perils of Clinical Creation of a Nursing Diagnosis

Imbalanced (Axis 3) Thought process (Axis 1) N/A (Axis 4) (Individual) (Axis 2) Actual (Axis 7) Actual (Axis 6) Older adult (Axis 5) Acute imbalanced thought process

Chronic imbalanced thought process ACUTE Lasting less than six months IMPAIRED Damaged, weakened THOUGHT PROCESS Cognitive operations and activities Defining characteristics NONE Related factors NONE

Chronic Pain: What is the definition? Which is the correct definition – and why should we care??? 1.Unpleasant sensory & emotional experience arising from actual or potential tissue damage or described in terms of such damage; sudden or slow onset of any intensity from mild to severe, constant or recurring without an anticipated or predictable end and a duration of greater than 6 months OR 2.Unpleasant sensory & emotional experience arising from actual or potential tissue damage or described in terms of such damage; slow onset of any intensity from mild to severe, constant in nature, without an anticipated or predictable end and a duration of greater than 3 months

Diagnostic Reasoning in Nursing Complexity of the phenomena of concern for nursing are “unrivaled” (Webster, 1994) – due to the holistic nature of nursing’s focus: human responses The mere complexity of the phenomena necessitate that nurses clearly understand and can identify them when they occur in practice Requires conceptual analysis of these phenomena, including identification of the “signs & symptoms”, or defining characteristics? How else can we measure diagnostic accuracy?

Requisites for successful clinical experiences Identification and use of a holistic nursing assessment framework that lends itself to the identification of defining characteristics Nurses must have expertise in: Assessment and reevaluation of those assessments Standardized nursing languages and their component parts Hypothesis generation Planning of care in conjunction with patients, families and other health care providers Evaluating and refining of that plan of care

Assessment Many texts teach the nursing process as a subset of medical diagnosis Ignores importance of nursing assessment Lacks focus on patient/family individuality Ignores patient/family priorities Assumes that all human responses to an actual health problem are the same Linking the planning of patient care to the nursing and interdisciplinary assessment is more meaningful

Successful clinical experiences Involve staff using evidence-based care Identify high priority patient segments Identify high priority human responses (nursing diagnoses) Identify high frequency human responses (nursing diagnoses) Determine realistic outcomes for each area of care Identify critical interventions

Successful clinical experiences: Post-operative care Recovery Room Surgical UnitHome HealthOutpatient Clinic Acute PainModerate painMild to moderate pain Mild painMinimal pain Encourage use of research to guide potential diagnoses Require link to assessment data to ensure patient-centered care Discuss & acknowledge difficulties with languages Syntax Translation Lack of “natural” speech Contrast Standardized Language – and ability to computerize it – with handwritten, “home grown” terms or terms that are “put together” from a list of standardized terms – but with no accessible standardized definitions or defining characteristics

Successful clinical experiences: Electronic health record Begin with nursing assessment, ensuring that defining characteristics, risk and related factors are present in the assessment screens Use defining characteristics to suggest a list of potential diagnoses (hypothesis generation) Use assessment – or reassessment – to refine this list to most appropriate nursing diagnoses Identify achievable outcomes Identify interventions most likely to have positive impact at lowest cost

Strategies Top level nurse administrators Must understand need for standardized languages Lead drive to incorporate into organization Appoint committed leaders to implement Identify how data from languages will be used to: Improve patient outcomes Improve effectiveness of nursing care Identify nurses’ impact on patient outcomes Validate need for more nurses Drive cost of care down

Strategies Engage key stakeholders Formal and informal leaders Instructors / clinical educators Informaticists Quality improvement specialists Strongest clinical nurses Set mission and vision for the project Keep nursing discipline at the center but highlight impact on the patient

Strategies Use consultants or experts to initiate project Build excitement Improve buy-in Shows commitment of organization Support teams by providing time Team building Planning for implementation “Train the trainer” curriculum design Roll out slowly – start in areas with key champions to gain small successes Celebrate success

Strategies Provide ongoing educational updates Encourage membership in NANDA-I to enable international dialogue and partnership Consistently review progress Impact on patient outcome critical Identify changes in communication among nurses and between disciplines Engage patients and families to improve satisfaction

Identify lack of appropriate standardized terms Encourage and support staff to develop new terms or adapt current terms Submit to NANDA International, NOC and/or NIC to improve the taxonomies Review training with each new edition of NANDA/NOC/NIC Emphasize changes, but also provide general overview of use of the languages Successful clinical experiences

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