State Consumer Health Information and Policy Advisory Committee Environmental Scan September 13, 2012 Action Item: Prepare an environmental scan of the state agencies to determine areas of data that can be used to inform and guide consumers towards improved health care and reduced costs. 1

Direction and Goal Prepare an environmental scan of the state agencies to determine areas of data that can be used to inform and guide consumers towards improved health care and reduced costs. –Determine what information is available –Assess any areas of duplication of resources 2

Agency for Health Care Administration Department of Health Agency for Persons with Disabilities Department of Children and Families Department of Elder Affairs Office of Insurance Regulation 3 State Agency Resources Reviewed

Department of Agriculture and Consumer Services Office of the Attorney General Department of Financial Services Department of State MyFlorida.com 4

Department of Health In addition to resources listed in the State Health Data Directory, the DOH provides the Florida Community Health Assessment Resource Tool Set (CHARTS) –Provides Florida health statistics that will help identify health problems in the community 5

CHARTS Available Data 2011 data is now available for the following indicators: Births Deaths Fetal and infant deaths AIDS cases HIV cases STDs Reportable diseases Cancer incidence (2009 is latest) Environmental Health inspections Crime and domestic violence 6

Agency for Persons with Disabilities Consumer Information on Website –Applying for services –Emergency and disaster Information (opportunity for PHR link) –Brochures 7

Agency for Persons with Disabilities Evacuations and Shelters –Contact your local emergency management officeContact your local emergency management office –List of general population shelters in FloridaList of general population shelters in Florida Useful Links –Contact your local emergency management officeContact your local emergency management office –Create an Emergency KitCreate an Emergency Kit –Importance of Registration with Your Local EOCImportance of Registration with Your Local EOC –Medication RequirementsMedication Requirements –Preparedness ChecklistPreparedness Checklist –Start your Family Disaster PlanStart your Family Disaster Plan 8

Department of Children and Families Links to services and programs Locate services in your area ACCESS Application 9

Department of Elder Affairs 10

Office of Insurance Regulation Searchable Database Tools for Consumers These interactive search tools feature publicly available information obtained by the Florida Office of Insurance Regulation (Office). Please note, the Office works diligently to update and validate this information; however, data has not been audited. If you discover any errors in this data, please notify the Office at Consumers should not interpret results to be an endorsement by the –Rate Comparison Search ToolsRate Comparison Search Tools –Company Information Search ToolsCompany Information Search Tools –Other Search ToolsOther Search Tools –Other Consumer ResourcesOther Consumer Resources –Insurance Questions or Complaints? Insurance Questions or Complaints? 11

Department of Agriculture and Consumer Services A – Z Directory of Resources –Redirects to AHCA as appropriate Needs to include Facility/Provider Locator on FHF for many entries –Recall information 12

Office of the Attorney General –Data provided by AHCA –Website hosted by Attorney General’s Office 13

Department of Financial Services Consumer Guides –Insurance Library - Topics of insurance interest, organized alphabetically, with multiple levels of useful information within each topic.Insurance Library 14

Department of State/Library and Information Services 15 Consumer Information - Health Care –Agency for Health Care AdministrationAgency for Health Care Administration –Assisted Living FacilitiesAssisted Living Facilities –Department of HealthDepartment of Health –Diseases and ConditionsDiseases and Conditions –Disease ReportingDisease Reporting –Elder HelplineElder Helpline –Florida Health FinderFlorida Health Finder –Health Care ComplaintsHealth Care Complaints –Health Care Facility/Provider LocatorHealth Care Facility/Provider Locator –Health Insurance Consumers’ GuideHealth Insurance Consumers’ Guide –Health Maintenance Organizations (HMOs) GuideHealth Maintenance Organizations (HMOs) Guide –HospicesHospices –MedicaidMedicaid –Medicare Supplement Consumer’s GuideMedicare Supplement Consumer’s Guide –Memory Disorder ClinicsMemory Disorder Clinics –Nursing HomesNursing Homes –Professional LicensureProfessional Licensure

MyFlorida.com Resource for information about Florida and Florida government –Specific links by type of visitor: Visitor, Floridian, Business, Government –Get Answers – allows visitor to select topic or enter keyword and obtain information from all state resources, agencies, etc.Get Answers –Find an Agency –contains links to state agencies and other governmental agenciesFind an Agency 16

AHCA Resources/FloridaHealthFinder State Health Data Directory Compare Care Facility/Provider Locator Medical Help Resources Important Links and Phone Numbers Medicaid How to File a Complaint Multimedia Health Encyclopedia/Symptom Navigator Links to other Sites Consumer Guides/Brochures –Provides consumers with information about health access and quality of care 17

Other Resources –Health EducationHealth Education Look up a Condition or Procedure Symptom/Health Navigator Health Videos Prepare for Surgery or Procedure Learn What to Do After Being Discharged –Facility/Provider LocatorFacility/Provider Locator Based on licensure data Extensive information on 34 licensed (or certified) and regulated providers General and Advanced Search criteria 18 FloridaHealthFinder (cont.)

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20 FloridaHealthFinder (cont.)

State Health Data Directory The State Health Data Directory assists individuals searching for health data and statistics available in Florida. There are over 117 entries in the directory, representing health care databases at various state agencies 21

State Health Data Directory (cont.) 22

23 State Health Data Directory (cont.)

24 State Health Data Directory (cont.)

25 State Health Data Directory (cont.)

26 State Health Data Directory (cont.)

27 State Health Data Directory (cont.)

28 State Health Data Directory (cont.)

29 State Health Data Directory (cont.)

30 Survey --Miscellaneous recent health surveys State Health Data Directory (cont.)

FHF Health Plan Resources/Links Small Employer Sample Rate Search (OIR) Financial Statements (National Association of Insurance Commissioners) Financial Performance (OIR) Department of Financial Services (DFS) Medicare Plan Finder ( plan/questions/home.aspx) plan/questions/home.aspx Insurance, Coverage and Pricing Options ( 31

Conclusions FloridaHealthFinder contains the most comprehensive resource of consumer health information with links as appropriate to other agencies The Department of State Consumer Information and A-Z Resource Guide on the Department of Agriculture website is very user-friendly and the Resource Guide on the DOACS website is easy to find. 32

Conclusions Other websites could be enhanced through linking back to FHF for example: –Department of Agriculture directory could provide a more direct link to facility/provider locator as appropriate –Agency for Persons with Disabilities emergency information include link to PHR disaster preparedness 33