ITIL Foundation Training Online - Unlimited online access. 1 The ITIL Foundation Complete Certification Kit is the most complete guide for anyone involved in IT Service Management and who are aiming to take the ITIL Foundation exam, whether they be first-time ITIL learners or seasoned IT professionals. Still a number one best-seller for IT Management from Amazon.com to Barnes and Noble and many more, this Fourth edition has refreshed the study guide and online learning program with its updated, inspiring, and detailed plan for passing your ITIL Foundation exam on the first attempt. With new examples, instructions, and cautionary advice, the ITIL Foundation Complete Certification Kit is, to quote numerous ITIL certified clients, "the gold standard of ITIL Certification."

ITIL Foundation Training Online - Unlimited online access. 1 As the industry standard in terms of Process, Service and Lifecycle Management for IT, the ITIL Foundation exam is the most popular entry-level certification, particularly for individuals switching from another career to IT. This kit prepares you for the certification exam by offering valuable information on the ITIL framework, ITIL certification and IT Service Management as a practice. This certification kit contains both the study guide and access to our online program that together provides everything you need to prepare for the ITIL Foundation certification exam, including:

ITIL Foundation Training Online - Unlimited online access. 1 Real-world scenarios that describe what you've learned in the context of service solutions. These include thought- provoking questions to challenge your thinking and understanding.

ITIL Foundation Training Online - Unlimited online access. 1 Section reviews for each chapter to help you zero in on what you need to know and practice exam questions.

ITIL Foundation Training Online - Unlimited online access. 1 A Real-World Guide to ITIL Skills. Key information and real-world examples organized around the actual day-to-day tasks and challenges you'll face in the field of IT Service Management.

ITIL Foundation Training Online - Unlimited online access. 1 Ability to assess what you've learned with challenging ITIL Foundation exam style questions.

ITIL Foundation Training Online - Unlimited online access. 1 Adobe Flash presentations that you can view and replay as many times as required, facilitated by certified ITIL trainers who explain each of the topics and concepts of ITIL.

ITIL Foundation Training Online - Unlimited online access. 1 Materials developed on the specific syllabus and exam criteria - so that you can be confident in achieving exam success on your first attempt.

ITIL Foundation Training Online - Unlimited online access. 1 This new Expanded and Updated edition includes:

ITIL Foundation Training Online - Unlimited online access. 1 Content updated to match syllabus 5.3 (based on the current ITIL 2011 edition) - processes and other content areas all provided for in both the book and elearning presentations

ITIL Foundation Training Online - Unlimited online access. 1 More in-depth exam prep, e.g. answer guides for all exam questions

ITIL Foundation Training Online - Unlimited online access. 1 More content depth in a number of areas

ITIL Foundation Training Online - Unlimited online access. 1 The ITIL Foundation course will be of interest to:

ITIL Foundation Training Online - Unlimited online access. 1 Individuals who require a basic understanding of the ITIL framework;

ITIL Foundation Training Online - Unlimited online access. 1 Individuals who need understanding of how ITIL can be used to enhance the quality of IT service management within an organization;

ITIL Foundation Training Online - Unlimited online access. 1 IT professionals or others working within an organization that has adopted the ITIL framework and who need to be informed about, or contribute to an ongoing service improvement programme.

ITIL Foundation Training Online - Unlimited online access. 1 A typical role includes (but is not restricted to): IT Management, IT Consultants, Help Desk Officers, Business managers, Service Desk and IT Support Staff

ITIL Foundation Training Online - Unlimited online access. 1 Which ITIL concepts are covered in this course?

ITIL Foundation Training Online - Unlimited online access. 1 The Foundation Certificate enables participants to understand the basic terms, concepts and relationships between the ITIL processes and functions.

ITIL Foundation Training Online - Unlimited online access. 1 The Service Lifecycle

ITIL Foundation Training Online - Unlimited online access. 1 Essential terminology

ITIL Foundation Training Online - Unlimited online access. 1 Service Strategy

ITIL Foundation Training Online - Unlimited online access. 1 Service Strategy Processes: Financial Management for IT Services, Service Portfolio Management, Business Relationship Management

ITIL Foundation Training Online - Unlimited online access. 1 Service Design

ITIL Foundation Training Online - Unlimited online access. 1 Design Coordination & Service Level Management

ITIL Foundation Training Online - Unlimited online access. 1 Service Catalog Management & Supplier Management

ITIL Foundation Training Online - Unlimited online access. 1 Capacity Management and Availability Management

ITIL Foundation Training Online - Unlimited online access. 1 IT Service Continuity Management & Information Security Management

ITIL Foundation Training Online - Unlimited online access. 1 Service Transition, Transition Planning & Support and Knowledge Management

ITIL Foundation Training Online - Unlimited online access. 1 Service Asset & Configuration Management

ITIL Foundation Training Online - Unlimited online access. 1 Change Management

ITIL Foundation Training Online - Unlimited online access. 1 Release & Deployment Management

ITIL Foundation Training Online - Unlimited online access. 1 Service Operation

ITIL Foundation Training Online - Unlimited online access. 1 Service Desk

ITIL Foundation Training Online - Unlimited online access. 1 Other Functions

ITIL Foundation Training Online - Unlimited online access. 1 Event Management

ITIL Foundation Training Online - Unlimited online access. 1 Incident Management

ITIL Foundation Training Online - Unlimited online access. 1 Problem Management

ITIL Foundation Training Online - Unlimited online access. 1 Request Fulfilment & Access Management

ITIL Foundation Training Online - Unlimited online access. 1 Continual Service Improvement

ITIL Foundation Training Online - Unlimited online access. 1 The Seven-Step Improvement Process

ITIL Foundation Training Online - Unlimited online access. 1 Service Automation

ITIL Foundation Training Online - Unlimited online access. 1 Pre-requisites:

ITIL Foundation Training Online - Unlimited online access. 1 There are no pre-requisites for the Foundation prgoram but a basic IT literacy and knowledge of IT services is desirable.

ITIL Foundation Training Online - Unlimited online access. 1 Contact Hours

ITIL Foundation Training Online - Unlimited online access. 1 The recommended minimum contact hours for the eLearning course is 18.

ITIL Foundation Training Online - Unlimited online access. 1 The program combines short presentations supported by accredited trainer audio. There are also quizzes and exercises (marking scheme provided) to ensure learners are testing their knowledge and competency to enhance understanding of key concepts. Revision questions and a mock examination help to prepare for the multiple-choice AXELOS examination.

ITIL Foundation Training Online - Unlimited online access. 1 This program is an eLearning Program, your access details to the eLearning course are in the book.

ITIL Foundation Training Online - Unlimited online access. 1 Program Materials:

ITIL Foundation Training Online - Unlimited online access. 1 Multimedia presentations;

ITIL Foundation Training Online - Unlimited online access. 1 Downloadable resources (PDF documents)

ITIL Foundation Training Online - Unlimited online access. 1 End of module review questions to assess your content knowledge; and

ITIL Foundation Training Online - Unlimited online access. 1 A full 40 question sample exam to assist in your exam preparation.

ITIL Foundation Training Online - Unlimited online access. 1 About the Examination:

ITIL Foundation Training Online - Unlimited online access. 1 It is recommended that students should complete at least 18 hours of personal study by reviewing the syllabus and the ITIL Foundation book in preparation for the examination.

ITIL Foundation Training Online - Unlimited online access. 1 The syllabus can be downloaded from:

ITIL Foundation Training Online - Unlimited online access. 1 officialsite.com/Qualifications/ITI LQualificationLevels/ITILFoundat ion.aspx

ITIL Foundation Training Online - Unlimited online access. 1 The exam is a closed book exam with forty (40) multiple choice questions.

ITIL Foundation Training Online - Unlimited online access. 1 Exam duration is a maximum 60 minutes for all candidates in their respective language

ITIL Foundation Training Online - Unlimited online access. 1 Pass score is 26/40 or 65%

ITIL Foundation Training Online - Unlimited online access. 1 Project Management Institute Professional Development Units (PDUs) = 18

ITIL Foundation Training Online - Unlimited online access. 1 Is this course accredited?

ITIL Foundation Training Online - Unlimited online access. 1 Yes! AXELOS/CSME, the official ITIL accreditors, have accredited this course and the instructors who teach it as providing high-quality training in IT Service Management.

ITIL Foundation Training Online - Unlimited online access. 1 Editorial Reviews:

ITIL Foundation Training Online - Unlimited online access. 1 Read the book, took the online course and test, PASSED.

ITIL Foundation Training Online - Unlimited online access. 1 This ITIL exam prep book and course are an invaluable study aid for passing the ITIL Foundation exam. Highly recommended.

ITIL Foundation Training Online - Unlimited online access. 1 I've been an IS project manager for over 10 years. I've studied ITIL materials in preparation, but took no courses or workshops. I studied this book and its accompanying course for 10 days immediately preceding my exam. Read the book about 3 times.

ITIL Foundation Training Online - Unlimited online access. 1 I took the ITIL Foundation exam and got 98% of the questions correct. I think that the study tips in the book and course helped me get about questions right that I might have otherwise missed. (your mileage may vary).

ITIL Foundation Training Online - Unlimited online access. 1 The book and course made me confident in sitting the exam, and is the best such book that I've come across.

ITIL Foundation Training Online - Unlimited online access. 1 Worth it especially since you have access to the online learning component asv well.

ITIL Foundation Training Online - Unlimited online access. 1 Good focus on ITIL's processes (things important to ITIL Foundation and passing the test that your experience in IT may not help you)

ITIL Foundation Training Online - Unlimited online access. 1 Highly recommended, I passed in one go!

ITIL Foundation Training Online - Unlimited online access. 1 WATCH THE DEMO VIDEO BELOW

ITIL Foundation Training Online - Unlimited online access. 1 ITIL is a registered trade mark of AXELOS Limited

ITIL Foundation Training Online - Unlimited online access. 1 AXELOS is a registered trade mark of AXELOS Limited

ITIL Foundation Training Online - Unlimited online access. 1 *T&C for unlimited course access

ITIL Foundation Training Online - Unlimited online access. 1 Your course purchase is for one person - single license - for as long as you need to complete your course. You can not transfer your course seat to another person after you gained access to the online course component.

ITIL Foundation Training Online - Unlimited online access. 1 Online access is suspended after 30 days of inactivity, but can be reinstated (free of charge) by ing elearning support.

ITIL Foundation Training Online - Unlimited online access. 1 After 90 days of inactivity, course access is cancelled. The purchase of

ITIL Foundation Training Online - Unlimited online access. 1 enrolment extension

ITIL Foundation Training Online - Unlimited online access. 1 is required to reinstate your course access.

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