21 Years Experience Providing Enhanced Services Solutions OmniVox3D Application Server Installed in +95 Countries Value Added Reseller (VAR) Network –

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Presentation transcript:

21 Years Experience Providing Enhanced Services Solutions OmniVox3D Application Server Installed in +95 Countries Value Added Reseller (VAR) Network – 60+ VARs – Provide local support, application development & customization OEM Licensed Product to: – Avaya, Ericsson, Aastra, Cisco & Qualcomm

250+ Telecom Service Providers

APEX Service Delivery Platform

First Touch Dialogs IVR/IVVR Optimization Strategy Contact Steering Strategy Agent Pre-Queue Strategy Post Call Strategy Survey & Notification