AASHTO Trnsport ® 2009 Contractor’s Report Thomas P. Rothrock, Ph.D. Senior Vice President September 25, 2009 Omaha, NE

Themes Info Tech Key Roles and Responsibilities Trnsport Highlights Trnsport Going Forward MSE Activities Trnsport Implementation Services Trnsport Related Work Appendix – production software details

Info Tech, Inc. Key Roles and Responsibilities Working For You

Trnsport Business Unit Organized over past year into collaborative and effective leadership teams Guiding Principles –Customer satisfaction –Quality work products meeting or exceeding expected results –Continuous Process Improvement –Measurable performance objectives –Strengthen leadership across teams (Project management, business analysis, technology, QA)

Info Tech Trnsport Business Unit Leaders Cindy Bass, Director, Client Services Terry Sullivan, Director, Development Teresa Franklin, Director, AASHTO Program Andres Marin, Vice President Monelle McKay, Director, Business Systems Analysis/QA

Key Roles Andres Marin, Trnsport Business Unit VP –Manages Trnsport operations and strategies –Provides overall direction to software development and consulting services functional groups –Builds and maintains customer relationships in order to assure high customer satisfaction. –Plans, directs, and coordinates operational activities with help of Directors

Key Roles -- continued Teresa Franklin, Director, AASHTO Program –Info Tech’s key liaison with the TTF and AASHTO Project Manager, manages all TTF directed activities –Oversees project management of development, maintenance and release activities –Manages creation and submittal of proposals ands MSE Monelle McKay, Systems Analysis & QA Director –Overall Business Manager for web Trnsport requirements –Responsible for methodologies, standards and processes for requirements management and business systems analysis –Responsible for software testing and quality assurance

Key Roles -- continued Terry Sullivan, Software Engineering Director –Responsible for software applications technical architecture, technical design specifications and development –Ensures that proposed and existing systems architectures are aligned with Trnsport strategic vision Cindy Bass, Director of Client Services –Oversees all Info Tech Trnsport service activities, including implementation services, on-site activities and customer support –Team provides support to business analysis and testing services

Key Supporting Roles Carole Duval, Manager Legal Affairs –Reviews all proposals, contracts, and contract modifications –Reviews all invoices and produces the monthly Service Unit report Joe Phelan, Vice President of Marketing and Sales –oversees all of the Trnsport marketing activities including trade shows, on-site presentations, webinars, and agency RFP responses –oversees a team of four Account Managers Pamela Barry, Ward Zerbe, Dave Carrow and Stan Silva

Key Supporting Roles -- continued Charlie Engelke, VP of Technology Office –Strategic guidance for departments that deliver software –Small team with extensive experience designing and developing technical solutions –Small highly focused projects that investigate technology through creating working software

Trnsport Highlights

Preconstruction Highlights Production Release November Agencies currently with Production License –AL, AR, CO, DE, FL, IN, KS, LA, MI, MN, MS, MO, MT, NJ, OK, OR, TN, VA, WI LA DOTD in production, KSDOT progressing Product update and warranty resolutions in May 2009 Enhancements for next release progressing –AL and MI funded Minimum/Maximum values on project items –Category alternates Onsite TRT Alpha Testing planned Schedule revised to align with technology upgrade release November 2010

CRLMS Highlights Beta Release January 2009 Production Release May Agencies Licensing –Production License: MN –Evaluation License: MS, NJ, OH, SC, TN, VA Enhancements for next release progressing –New contract payment and DBE related reports –Web based External Access for contractor payrolls and subcontractor payments Onsite TRT Alpha Testing planned Schedule revised to align with technology upgrade release November 2010

Collaboration with TRTs and TAGs More than 350 TRT/TAG meetings (conference calls, webinars, onsite sessions) for Preconstruction, CRLMS, Construction, Materials and Technology Construction and Materials TRTs –Successfully completing more than 300 User Stories with ITI Business Leads –Requirements converging from multiple modules CAS, FM and SiteManager –Starting SRS and high level design prior to development project Will provide dependable estimates on schedule and cost

Construction and Materials TRTs Onsite

Trnsport Going Forward

Key Challenges from Previous Agile Process Cost and schedule estimation without complete requirements Requirements/User Stories changing in parallel with development Some design specs emerged during development Alpha Testing each sprint on incomplete features

Improvements Based on Lessons Learned Complete User and System Requirements Specifications (SRS) prior to development, more detailed information, better estimation of effort Functional Design Specifications (FDS) mockups to validate UI standards Testing of Alpha Packages instead of every sprint to reduce TRT effort and focus quality assessment on completed business features

Technical Upgrade Development Underway Redesigned Web Architecture and UI –Usability, role based work flows, dashboard –Expanding service oriented architecture –Better integration with other agency applications –Based on latest version of Microsoft.NET technology –Enables web-based external access Platform Items Planned –SQL Server 2008 –Windows Server 2008 –Oracle 11g

More TUG Information on web Trnsport Development Update Presentation, up next Active Reports, Data Sets and Impact of Updates on Customizations Breakout (Monday 2:45 p.m.) TRT Breakout Sessions as scheduled Monday –Technology Upgrade User Interface Preview in Tech TRT Implementation Presentations (Wednesday a.m.) –Trnsport Preconstruction Experience, LADOTD –Steps involved in typical implementation, Info Tech Be sure to visit the demo room to sign up for group demos

Trnsport MSE Activities

Trnsport Licensees Trnsport Implementation Status

Trnsport Licensees 43 State Agencies 2 Canadian Provinces District of Columbia DOT Pennsylvania Turnpike FieldManager ® –132 Local Governments –655 Consultants/Contractors in 159 organizations Estimator –753 Design Consultants in 483 firms

Agencies Licensing Additional Modules Expedite – MassHighway, WA DOT SiteManager – Ohio SitePad ™ - NJ Trnsport Preconstruction –AL, AR, CO, DE, FL, IN, KS, LA, MI, MN, MS, MO, MT, NJ, OK, OR, TN, VA, WI Trnsport CRLMS –MN, MO, NJ, OH, SC, TN, VA

Maintenance TMR/Call Ticket Trend Fiscal Year

A Few Stats from Last Fiscal Year… Client/Server and web Trnsport 1,378 Support Requests (Call Tickets) – , Telephone and TeamTrack direct-submit TMRs Reported –155 Warranty –215 Maintenance –56 Enhancement TMRs Delivered –86 Warranty –153 Maintenance –25 Enhancement

Major Deliverables Since Last TUG –November 2008 CAS 5.6a, CES 5.8a, SAPW 5.10a, web Trnsport – Preconstruction –February 2009 FieldManager 4.5a –May 2009 Web Trnsport – Preconstruction update/CRLMS Production –June 2009 Expedite 5.8a, SiteManager 3.9b, CAS 5.6b, CES 5.8b, Estimator 2.7a

General System Highlights Maintenance TMRs –Began the year with 954 TMRs, ended with 1014 TMRs –215 reported, 153 delivered and 44 obsolete TMRs –Addressed urgent, critical and select highs per TTF Enhancement TMRs –13 Trnsport functional enhancements delivered –12 FieldManager and Estimator Enhancements

Trnsport Implementation Services

Service Unit Activity More than 50 trips to 24 agencies Began 1 new Trnsport implementations Completed 662 Service Units On-site dedicated teams at 6 Agencies

Implementation Services Project Management Requirements Analysis Data Analysis and Mapping Configurations/Customizations Product Installation and Testing Customized Training and User Documentation Historical Bid Analysis Onsite Services Ongoing Support

Trnsport Related Activities

Trnsport Marketing Activity 21 agency visits focusing on –specific areas of interest –presentations and demonstrations of Trnsport suite 12 informal agency visits focused on building relationships with key personnel 17 webinars focused on cost estimation, SiteManager LIMS, CRLMS and electronic bidding

Meeting and Conference Attendance AASHTO Meetings –National AASHTO Annual Meeting –SASHTO and WASHTO –Subcommittee on Information Systems –Civil Rights International HEEP and 1 Regional Mtg. Associated General Contractors and Road Builders Meetings (select few) TEA and TUG Meetings

FieldManager February 2009 – Shipped Release 4.5a Added contractor functionality –Developed in conjunction with MITA –Upgrade to FieldManager Read only functionality –Expanded IDR functionality for Contractors –Subcontract management and payment calculations –Produces a discrepancy report Currently licensed to Michigan contractors

Progress with Internet Bidding using Expedite and Agencies in production with Internet Bidding (30) Canadian Provinces in Production (1) Implementing or working toward implementing Internet Bidding (4)

Bid Express Currently 30 DOTs, 8 local agencies, and 1 Canadian Province are in production and 4 agencies are implementing Over 5,000 contractors signed up Approximately $103 billion in bids submitted in 2008 On-line bid bond validation available with Surety 2000 and Insure Vision New features added in 2008/2009 – notification –BERC Improvements –Planroom processing improvements –Functionality improvements to the Small Business Network

Bid Express Small Business Network (SBN) The following agencies are providing SBN Accounts to certified DBE community –Alabama DOT EEO –Georgia DOT EEO –Indiana DOT and Supportive Services –Iowa DOT EEO –Michigan DOT Office of Equal Opportunity –New Jersey DOT EEO –Oregon DOT EEO Nova Scotia providing SBN to subcontractors

Collusion Detection Training Workshops Held each February at Info Tech offices in Gainesville, FL –Not held in 2009 due to DOT limited travel funds Provides hands-on, in-depth training using BAMS/DSS ® with real agency data Enrollment limited to 15 participants to ensure effective student/staff interaction in three-day session February 23-25, 2010 workshop scheduled –Registration forms in demo room Info Tech survey in TUG registration packets on interest in having collusion detection seminar in conjunction with TUG to offset travel

Conclusion Omaha, NEThanks to our host!

Summary Trnsport –Completed Preconstruction Nov 2008, LADOTD in production, several agencies implementing –Completed CRLMS May 2009, several agencies planning implementation –Ongoing maintenance and support of client/server Trnsport to allow effective transition to web –Continued work with Construction and Materials TRTs Supporting the users –Continued growth in on-site services –Improved collaboration with the TTF, TRTs and users –We’re fully committed to providing excellent service to all our customers

Some ways to stay connected Web Sites – – – – TUG List Service –281 members to date Support: Documents on Cloverleaf –Trnsport Newsletter –Maintenance, Support, and Enhancement Work Plan –AASHTOWare Catalog

Appendix Product Details Accomplished last fiscal year In progress this fiscal year Future or planned items

FY Call Ticket Activity – web Trnsport Type of support call varies: how-to questions, modification requests (errors, enhancements) Priorityweb Trns.port wT Preconstruction wT CRLMSTotal Urgent4329 Critical High Medium Low Total

Call Ticket Activity – web Trnsport 374 Total Call Tickets –2/3 of call tickets low to medium –24 urgent/critical call tickets –Total of 28 agencies represented TMRs –85 total warranty errors –6 errors urgent or critical –Faster resolution and delivery of patches

FY Call Ticket Activity – Client/Server Trnsport ModuleUrgentCriticalHighMediumLowTotal CES PES CAS SAPW 1 1 Estimator BAMS/DSS SiteManager FieldSuite FieldNet Expedite Intranet33 Total

TMR Maintenance Backlog ModuleBeginNewDeliveredObsoletesEnd BAMS/DSS CAS CES Estimator Expedite FieldManager Suite FieldNet Intranet 5 5 LAS 4122 PES SAPW 41 5 SiteManager SitePad 71 8 SiteXchange 52 7 Test Suite 6 6 Totals

Updates and Releases ModuleReleasesUpdatesEmergency Fixes BAMS/DSS 1 CAS 23 CES 119 Estimator 1 Expedite 111 FieldManager 343 FieldNet 114 LAS 12 PES 12 SAPW 11 SiteManager 1125 SiteXchange Test Suite Total101349

SiteManager, SitePad, SiteXchange Accomplished –Special release for AASHTO copyright purposes –1 product update (23 TMRs) SiteManager 3.9a-2 –1 production release (28 TMRs) SiteManager 3.9b –Enhancements released – TMRs and 9001 In Progress –Maintenance TMR resolutions as approved –Warranty and urgent/critical TMR resolutions Upcoming –2009 – 2010 FY Release

PES, LAS, SAPW, CAS Accomplished –Special release for AASHTO copyright purposes – production release - November 2008 CAS 5.6a SAPW 5.10a – production release - June 2009 CAS 5.6b LAS 5.9d PES 5.9d SAPW 5.10b In Progress –Maintenance TMR resolutions as approved –Warranty and urgent/critical TMR resolutions Upcoming –2009 – 2010 FY Release

Expedite Accomplished –Special release for AASHTO copyright purposes –1 product update (2 TMRs) Expedite 5.7a-2 –1 production release (6 TMRs) Expedite 5.8a In Progress –Maintenance TMR resolutions as approved –Warranty and urgent/critical TMR resolutions Upcoming –2009 – 2010 FY Release

BAMS/DSS Accomplished –Special release for AASHTO copyright purposes –1 production release (8 TMRs) BAMS/DSS 6.6e / BAMS/DSS Standard 6.6e In Progress –Maintenance TMR resolutions as approved –Warranty and urgent/critical TMR resolutions Upcoming –2009 – 2010 FY Release

CES Accomplished –Special release for AASHTO copyright purposes – production release - November 2008 CES 5.8a – production release - June 2009 CES 5.8b In Progress –Maintenance TMR resolutions as approved –Warranty and urgent/critical TMR resolutions Upcoming –2009 – 2010 FY Release

Estimator Accomplished –1 beta release, 1 production release (14 TMRs) Estimator 2.7a Beta Estimator 2.7a –5 enhancements included 8122: Enhance Integration for Internet Catalog Updates 8684: Add Cut Command to Edit Menu 8869: Support keep together function in estimate report when printing 9948: Modify Existing XML Export File so Extra Data Field Entries Can be Imported 9950: Allow Users to Create a Custom Crystal Reports Template for Custom Reports.

Estimator Upcoming –2009 – FY Release 5 approved enhancement TMRs: –TMR 6667 Formulas for Numeric Fields –TMR 7744 Specific Security is Needed for the Estimator Catalog –TMR 8075 Include Sample Catalog –TMR 9949 Extra Data Field Functionality Should be Accessed as a Separate Tab –TMR 9951 Optional Estimate Verify Process Be Run on Opening an Estimate –TMR 9952 The District Field Should be Validated Against the Trnsport Code Table

FieldManager, FieldNet Suite Accomplished –2 production releases FieldManager 4.5a (50 TMRs) FieldNet 3.0b (18 TMRs) In Progress –Maintenance TMR resolutions –Warranty and urgent/critical TMR resolutions Upcoming – FY Release TMR resolutions plus enhancements

Call Ticket Activity – web Trnsport Sorted by Agency OrganizationPreconstruction% web Trnsport%CRLMS% Alabama Department of Transportation94%21%00% California Department of Transportation2110%32%00% Delaware Department of Transportation52%11%00% Florida Department of Transportation146%53%00% Georgia Department of Transportation2210%107%00% Idaho Department of Transportation00%11%00% Indiana Department of Transportation10%0 0 Iowa Department of Transportation21%32%00% Kansas Department of Transportation3315%128%00% Kentucky Transportation Cabinet10%11%00% Louisiana Department of Transportation and Development209%2315%00% Maine Department of Transportation00%11%00% Maryland Department of Transportation10%0 0 Michigan Department of Transportation126%64%350% Minnesota Department of Transportation31%32%350% Mississippi Department of Transportation21%00%0 Missouri Department of Transportation63%75%00% Nebraska Department of Roads10%11%00% New Jersey Department of Transportation00%11%00% New York State Department of Transportation00%21%00% North Carolina Department of Transportation00%43%00% Nova Scotia Department of Transportation and Infrastructure Renewal10%0 0 Ohio Department of Transportation115%64%00% Oregon Department of Transportation63%21%00% Continued on next page…

Call Ticket Activity – web Trnsport Sorted by Agency OrganizationPreconstruction% web Trnsport%CRLMS% Proposal Through Award TAG00%53%00% Technical TRT00%96%00% TRT - CRLMS21%1 00% TRT - Preconstruction3918%11%00% Vermont Agency of Transportation00%2416%00% Virginia Department of Transportation21%1510%00% Wisconsin Department of Transportation31%2 00% Totals by Product %151100%6