Public – Private Partnership to advance low carbon and sustainable tourism:

The headquarters are in Vienna, and it is represented in 35 developing countries. UNIDO was set up in 1966 and became a specialized agency of the United Nations in As part of the United Nations common system, UNIDO has responsibility for promoting Sustainable Industrial Development throughout the developing world, in cooperation with its 171 Member States.

Joint UNIDO-UNEP Programme on Resource Efficient and Cleaner Production (RECP)

Global Network The UNIDO–UNEP RECP Programme builds upon the capacities of 42 National Cleaner Production Centers (NCPCs) and Programmes (NCPPs) established worldwide Five common service areas  Awareness building and information dissemination  Professional training  In plant assessments/technical assistance  Policy advice  Transfer of Environmentally Sound Technologies

NEGATIVE ASPECTS OF TOURISM  Contribution with about 5,3% to greenhouse effect  High consumption of resources (water, energy) and production of waste  Destruction of landscapes and threat for biodiversity  Change of local cultures and ways of living  Deficient participation of local communities and unsatisfactory working conditions etc NEGATIVE ASPECTS OF TOURISM  Contribution with about 5,3% to greenhouse effect  High consumption of resources (water, energy) and production of waste  Destruction of landscapes and threat for biodiversity  Change of local cultures and ways of living  Deficient participation of local communities and unsatisfactory working conditions etc POSITIVE ASPECTS OF TOURISM  It creates jobs  Important contribution to the growth of the economy  New technologies are spread  Tourism brings people from different nations and cultures together  Cultural treasures and scenic attractions are protected (they attract visitors) etc POSITIVE ASPECTS OF TOURISM  It creates jobs  Important contribution to the growth of the economy  New technologies are spread  Tourism brings people from different nations and cultures together  Cultural treasures and scenic attractions are protected (they attract visitors) etc RECP & Tourism Industry Objective: to support Green Industry by improving resource productivity and environmental performance of industry and service sector Tourism Industry UNIDO has experience in the practical applications of RECP in the tourism sector and its supply chain, particularly in the introduction of techniques and technologies related to CP, energy efficiency and renewable energy as well as the incorporation of Cooperate Social Responsibility (CSR) elements.

UNIDO Tourism initiatives UNIDO is the executing agency for GEF project in 9 African countries to reduce the impact of tourism related land-based activities on coastal waters Member of the Marrakech Task Force on Sustainable Tourism Sustainable Tourism Projects in Bulgaria and Romania Public-Private Partnership with Kuoni to advance low carbon and sustainable tourism According to the latest UNIDO survey: About 50 % of the UNIDO-UNEP NCPCs and NCPPs have undertaken tourism-related projects implementing CP and CSR options in the accommodation sector and its supply chain → more than 200 projects worldwide Results obtained: Reduced production of waste, more efficient consumption of water, energy savings, better working conditions and advanced market competitiveness Reduced pollution & emission of CO2 as a result of more resource-efficient operational management According to the latest UNIDO survey: About 50 % of the UNIDO-UNEP NCPCs and NCPPs have undertaken tourism-related projects implementing CP and CSR options in the accommodation sector and its supply chain → more than 200 projects worldwide Results obtained: Reduced production of waste, more efficient consumption of water, energy savings, better working conditions and advanced market competitiveness Reduced pollution & emission of CO2 as a result of more resource-efficient operational management

RECP project for the Sustainable Tourism in Bulgaria ( ) Objective: to enhance the productivity and competitiveness of the tourism industry in Bulgaria by fostering the dissemination and the implementation of Cleaner Production and Corporate Social Responsibility concepts Activities Awareness building and information dissemination Professional training In plant assessments/technical assistance Policy advice Transfer of Environmentally Sound Technologies Results 20 national experts trained on CP 20 national experts trained on CSR CP and CSR activities implemented in 20 hotels from 3 different areas Promotion of Sustainable Destination Management Organizations Economic, Social & Environmental benefits Results 20 national experts trained on CP 20 national experts trained on CSR CP and CSR activities implemented in 20 hotels from 3 different areas Promotion of Sustainable Destination Management Organizations Economic, Social & Environmental benefits Centre for Social and Environmental Responsibility (SERC) established

Hemus Hotel, Sofia 3 star hotel Situated in the very center of Sofia 210 rooms Restaurant with 110 seats Lobby bar with 30 seats 85 employees “ The CP activities helped us in reviewing our processes and identifying options for improvement, specifically in energy and water consumption” Valery Stoyanov, General Manager Hemus Hotel

Partnership enhances synergy effects and enables to achieve goals in a most sustainable and efficient way through using know-how, skills and available resources of partners. It works when every partner contributes something special, unique and essential to that another one may miss or is not specialized in. There could be different roads, but mutual goals… UNIDO-KUONI Partnership

KUONI UNIDO Goals Ensure compliance of its partner hotels with the Kuoni* Supplier Code of Conduct and thereby enhance the sustainability performance of its supply chain Enhance Sustainable Tourism in Bulgaria in cooperation with its local partner SERC** Interests Reliable, competent and independent partner organization to provide CP and CSR assistance to the partner hotels Foster demand for sustainable tourism and CP&CSR services provided by SERC *Kuoni is one of Europe’s leading leisure travel companies ( employees ((full time equivalent)) in 40 countries). Head office is in Zurich. The Kuoni Group was named “World’s Leading Tour Operator” at the World Travel Awards in *Kuoni is one of Europe’s leading leisure travel companies ( employees ((full time equivalent)) in 40 countries). Head office is in Zurich. The Kuoni Group was named “World’s Leading Tour Operator” at the World Travel Awards in ** SERC is an NGO that was created within the UNIDO Programme and provides services on RECP and CSR to the Bulgarian tourism sector. ** SERC is an NGO that was created within the UNIDO Programme and provides services on RECP and CSR to the Bulgarian tourism sector.

Supplier Code of Conduct: Kuoni has been adding “ethical clauses” to the contracts with their suppliers since The new provisions commit partner hotels to a number of ethical actions, which include abiding by all local employment laws, not tolerating sexual exploitation of children and any sexual or religious discrimination, offering safe and hygienic workplaces, providing legal minimum wages for the work performed and maintaining environmental standards. Supplier Code of Conduct: Kuoni has been adding “ethical clauses” to the contracts with their suppliers since The new provisions commit partner hotels to a number of ethical actions, which include abiding by all local employment laws, not tolerating sexual exploitation of children and any sexual or religious discrimination, offering safe and hygienic workplaces, providing legal minimum wages for the work performed and maintaining environmental standards. “In a comprehensive approach, we address ethical, social and ecological aspects of our business” Kuoni UNIDO-KUONI Partnership → To exert a positive influence on the way Kuoni suppliers (hotel partners) go about their work – Kuoni is applying the new auditing system Travelife:

improved performance of suppliers improved performance of suppliers The Travelife process consists of 4 steps: The System facilitates performance improvements while at the same time offering recognition and reward for good practice in such fields as environmental management, fair trade and community/employees relations.  Travelife System is a sustainability recognition scheme that enables businesses to actively promote their environmental and general sustainability efforts  Global brand that is dependable and stands for success  Supported by various tour operators: TUI, Thomas Cook, Kuoni Group etc.  Certification system: Bronze, Silver, Gold Award UNIDO-KUONI Partnership

BENEFITING LOCAL COMMUNITIES Written community policy Choosing local suppliers Protecting children from sexual exploitation in tourism Corporate donations to communities Promoting local cultures & nurturing understanding MINIMIZING NEGATIVE IMPACT ON ENVIRONMENT Environmental management plan Use of environmentally-friendly chemicals for cleaning Use of local plants for landscaping Energy efficient electronic card system & light-bulbs Water efficient showerheads & toilets Waste minimization Accurate water disposal system Customer information etc. TREATING EMPLOYEES FAIRLY Written employees handbook Training of employees Treating people fairly (legal minimum wages, paid overtime, benefits) Effective complaints procedure UNIDO-KUONI Partnership

 Cost savings  Good relations with an important customer – Kuoni  Advantages to get new contracts in the future  Better reputation and image creation (e.g. environmental friendly), greater marketing opportunities  Better working climate for employees  Better market competitiveness and flexibility through reduced costs and increased product value etc.  Technical assistance for CP and CSR assessments  The knowledge and know-how on CP, CSR etc.  Reliable, competent, affordable and independent partner UNIDO-KUONI Partnership Support received by hotels: Advanced performance  Hotel benefits:

Joint activities of UNIDO & Kuoni: Training for national experts and companies Awareness raising initiatives Assessment of Kuoni partner hotels by SERC to comply with the Supplier Code of Conduct Target area – Black Sea Coast Start of the partnership – October 2008 UNIDO-KUONI Partnership

Environmental benefits Economic benefits Social benefits Environment Community Industry Reliable unbiased organization/ partner Demand creation Enhanced promotion of Sustainable Tourism Technical Assistance Improved supply-chain performance Compliance with the Supplier Code of Conduct WIN-WIN Situation KUONI UNIDO Bulgaria SERC HOTEL

Coming together is a beginning, staying together is progress, and working together is success... Henry Ford

Petra Schwager Cleaner and Sustainable Production Programme Environment Management Branch UNIDO Tel.: Fax: THANK YOU FOR YOUR ATTENTION!