Role of MTS in Administrative Offices 1

Role of MTS at Administrative offices Tell me what are all branches in CO/RO/DO/PTC Who are the Incharge of these branches / departments / sections Who receives the Dak & mark the daily dak? What is your first duty on reaching office & after signing the attendance register? 2.2.2

Various levels of officers in RO/CO The hierarchy of officers are CPMG/PMG PMG(BD) DPS (HQ)/DPS APMG Assistant Directors ASPs Office Superintendent IPs Section Supervisors Office Assistants MTS 3

Your role in CO/RO In CO/RO, a group of branches are attached to you Collect the file from OAs and hand over to Section Supervisor Hand over the files from Section Supervisor to ASP And from ASP to the Assistant Director. From Assistant Director to PA of DPS From DPS to PA of PMG/CPMG The same line of movement in reverse direction 4

Your role in CO/RO Any other miscellaneous work connected to those branches Any duty assigned by the section supervisor/officers, to the sections attached. 5

Role of MTS at Administrative offices Opening of ordinary Dak Stamping of all Dak Put up the all Dak to ASPO/SSPO Transfer the Dak to inward clerk Distribution of Dak to all office assistants Transfer the files from concerned clerk to ASPOS / SSPOs Return the files to concerned clerk 2.2.6

Role of MTS attached to the in Divisional offices Help to dispatch clerks in dispatch section Dusting of office and furniture Operation of Xerox machine/Duplicating machine Attend the SSPOs/ASPOs as and when called Sealing of mails 2.2.7

Divisional office functions An overview 2.2.8

Introduction Divisional office is the administrative office of the Superintendent/Sr. Superintendent of Post Offices Controls the Postal operations of the Postal Division The head of the division is assisted by supervising officers and office assistants in administering the division 2.2.9

List of branches in D.O Establishment – A branch Staff branch – B1 and B2 Saving Bank Branch Buildings – D Accounts – E Investigation – F Complaints Mails – G Inspection Stock – J Miscellaneous – L Despatch PLI/RPLI PMU

Supervising officers ASP(HQ) – – supervises all branches except G, L, IR, F – General office management ASP(R) or DO – Supervises Mails, Miscellaneous, IR and Investigation branches – Passes bills to the extent delegated – Conducts inspections and visits as planned IPO(Complaints) – In charge of the complaints branch – First level supervision of investigation branch

Introduction to branches

Establishment Maintenance of establishment register Periodical review of establishment & temporary posts MDW approval Abolition and creation processing Review of the allowances of GDS. Staff branches We have two branches – Staff 1 or B1 – Handles all staff matters up to the level of PA – Staff 2 or B2 – Handles all staff matters pertaining to - Postmen, MTS & Grameen Dak Sevaks

Staff 1 or B1 Maintains the personal files Leave Arrangements Maintenance of rosters & Gradation list Processes the recruitment & Transfers of PAs Processes review of service of officials completing 50 years of age & 30 years service Staff 2 or B2 Maintains gradation list of Postmen & MTS Process the recruitment & Maintains seniority list of GDS Maintains roster Processes the retirement of GDS and payment of severance benefits

Buildings (D) branch Take care of Departmental PO Bldg. & quarters Maintenance of Departmental Bldg. & quarters Maintaining register of rented and departmental bldg. Renewal of lease of rented buildings Accountant – E Control over expenditure Maintains budget statements Processing of claims – TA, LTC, ROMC, OTA, honoraria and incentives Processes pension cases Countersignature of NPC bills

Fraud (F) : Maintenance of fraud and loss, Punishment register Maintenance of suspension & periodical review Monitoring of Investigation & past work verification in fraud cases Processing Penalty proceeding & inquiries Processing appeals and petitions Mails (G) : Maintenance and updating of Register of Lines and stages Issue of DMSL and NHB Maintenance of updated village sorting list Maintenance of MMS vehicles & Follow up of contractual MMS Mail arrangements & Payment of mail subsidies Monitoring mail lines and mail flow

IR Branch - Approval of inspection programs & Maintain inspection register Review of IRs and follow up of compliance Issue of MABs and CMAB Follow up of ECB and SMR Stock (J) Maintenance of stock and stock register Local purchase and supply of sundry items Asset register updation Inspection vehicle – maintenance, consumables Disposal of old records and scraps

Miscellaneous(L) Attending to issues relating to SB/SC transactions RMFM & RNP licensing and renewal Maintenance of register of claims and settlement Monitoring CBS preparation Business development Monitoring implementation of guidelines Follow up of achievement of targets on BD products Submission of periodic statements

Technology branch - Maintenance of technology infrastructure Follow up of AMC Supply of consumables Follow up of technology implementation Follow up of continuity of operations Complaints branch – Registering and settlement of complaints Preparing Defence and follow up of cases before consumer forum Processing RTI cases Submission of statements and reports Processing Dak Adalat cases

PLI – Processing applications for acceptance of proposals Processing loans & Surrender Claim Processing revival of lapsed policies Issue of Duplicate PRB, Policy Bond Processing Maturity Claim & Death Claim RPLI – Acceptance of proposals Sanctioning of loans and revivals Processing maturity cases Processing Death claims

PMU branch Interface with PMU at the RO Monitoring MIS of e-enabled services – R-Net, e-Payment, e-MO, Speednet, Accounts MIS, UIDAI performance Monitoring project arrow MIS and submission of files Monitoring CBS preparation Monitoring speed post MIS and MNOP KPIs

Role of MTS attached to the at Divisional offices Helping the clerks in preparing & submission of periodical statements See the various periodical statements viz. routine statements such as absentee statement – in the reading material given

ANY QUESTIONS ?