Chapter 4.2 Introduction of Office Automation and e-Commerce
Content of Chapter 4.2 Electronic banking (e-banking) e.g. Electronic Data Interchange (EDI) e.g. Point of Sales (POS)
What is EDI? The electronic communication of business transactions, such as orders, confirmations and invoices, between organizations. The relationship is usually between a vendor and customer.
Advantages of Using EDI? Reduce costs Reduce workforce requirements Reduce retyping errors (ref: Encyclopedia of Networking, Tom Sheldon, Osborne McGraw-Hill)
Information on the Internet about EDI m m urce_Center/Agora/Ro admap/content.html urce_Center/Agora/Ro admap/content.html ers/ediint-charter.html ers/ediint-charter.html om om di/edi-lit.html di/edi-lit.html penny.ibmpcug.co.uk/~ jws
What is POS? Capturing data at the time and place of sale. Point of sale systems use personal computers or specialized terminals that are combined with cash registers, bar code readers, optical scanners and magnetic stripe readers for accurately and instantly capturing the transaction.
Advantages of Using POS Reduces administration; gives sales people more time to sell No double entry results in greater accuracy Improve inventory control Easy to use without extensive training Better customer service (ref:
Functions of e-banking Consultations : the balances of your accounts, your VISA transactions, your share portfolio Current transactions : national and international transfers, managing your payments Transferable securities : market instructions, portfolio management and purchase/sale of all financial investments
Functions of e-banking VISA Cards: the best possible day-to- day management of your VISA card Administration : management of the ebanking contract, and various communication functions Epsilon : Access to to the epsilon service, your personal informationdesk (bank statements, visa statements etc)
Advantages of Using e- banking User-friendly Reliable Economical Comprehensive Innovative (Ref:
Fundamental Knowledge B2B: Business to Business (ref: cn2u.com, B2C: Business to Customer (ref: no1media.com, healthno1.com,
E-Currency Beenz ( The idea behind beenz.com was to create a globally acceptable alternatviely to money that would influence and reward on-line consumer behaviour.
Ref. Sites by Category Supermarket: Travel Agency: Auction: rots.comwww.hongkong.comwww.red- rots.com Online Banking: Book Shop: Property:
Internet Communication Tools www: world wide web ftp: file transfer protocol telnet: tele-networking electronic mail news: newsgroup
How to Establish Your Business Site Publish web page Site hosting (e.g Business web service (e.g.
Security for e- Commerce Do you trust internet for business transaction? –Is it safe in transferring data through internet? (like bank account) –Are you sure you are connecting the real shop? (like Wellcome, Hongkong Bank) –Can some body log on with your identity and shop? Encryption: Session key / Public key SSL: Secure Socket Layer SET: Secure Electronic Transaction (ref: